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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty one hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
21h ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed fourteen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
14h ago
Listed five days ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed one day ago

Customer Success Specialist

at HR Connect Limited

This is a Full time job

Hamilton, Waikato(Hybrid)
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen days ago

Customer Service Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$62,000 per annum
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Recruited byChelsea Widjaja
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed thirteen days ago

Customer Service Broker

at Aon New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Great team and leaders
  • Wellbeing and Incentive
  • Great team and leaders
  • Wellbeing and Incentive
Work under our Group Schemes team working with internal brokers and clients to support queries across their policies.
Work under our Group Schemes team working with internal brokers and clients to support queries across their policies.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed thirteen days ago

Technical Customer Support Lead

at Louvre Lounge Limited

This is a Full time job

East Tamaki, Auckland(Hybrid)
$70k - $80k + Bonus
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed nineteen days ago

First Contact Officer (Pou Whakapāranga Tuatahi)

at Utilities Disputes Ltd

This is a Full time job

Wellington Central, Wellington(Hybrid)
$55,000 – $65,000 per year
  • Great culture
  • Central location
  • Opportunity for development
  • Great culture
  • Central location
  • Opportunity for development
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed fifteen days ago

Outbound Sales Specialist

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary + Commission | Growth + Modern Tools
Become our next Outbound Sales Specialist
Become our next Outbound Sales Specialist
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

Customer Engagement Support

at EA Networks

This is a Full time job

Ashburton, Canterbury(Hybrid)
  • Locally Owned Cooperative
  • Enhanced annual leave, wellbeing benefits & birthday leave
  • Diverse work environment and great opportunities for development
  • Locally Owned Cooperative
  • Enhanced annual leave, wellbeing benefits & birthday leave
  • Diverse work environment and great opportunities for development
Be the link between customers and connections—deliver outstanding service, manage inquiries, and help shape a seamless customer experience.
Be the link between customers and connections—deliver outstanding service, manage inquiries, and help shape a seamless customer experience.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty two days ago

Collections Officer

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70-$75k + southern cross health insurance
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
Build your career in financial services with a supportive, high-performing team and make a real difference!
Build your career in financial services with a supportive, high-performing team and make a real difference!
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Tauranga Central, Bay of Plenty(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed fifteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Deliver exceptional customer and broker experiences
  • You can be based anywhere in New Zealand
  • Be part of a high-performing, supportive team
  • Deliver exceptional customer and broker experiences
  • You can be based anywhere in New Zealand
  • Be part of a high-performing, supportive team
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed fifteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Christchurch, Canterbury(Hybrid)
  • Deliver exceptional customer and broker experiences
  • Join a high-performing, supportive team
  • Free life insurance
  • Deliver exceptional customer and broker experiences
  • Join a high-performing, supportive team
  • Free life insurance
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed fourteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
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