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This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two hours ago

Energy Specialist (12-month fixed term)

at Meridian Energy
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Own the customer journey, ensuring seamless service and sales experiences
  • Deliver tailored service and drive customer growth helping Aotearoa decarbonise
  • Excellent staff benefits, flexible work options, no weekend work
  • Own the customer journey, ensuring seamless service and sales experiences
  • Deliver tailored service and drive customer growth helping Aotearoa decarbonise
  • Excellent staff benefits, flexible work options, no weekend work
Join our Retail team as an Energy Specialist! Own the customer journey, drive satisfaction & collaborate for success in a dynamic, growing environment
Join our Retail team as an Energy Specialist! Own the customer journey, drive satisfaction & collaborate for success in a dynamic, growing environment
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed twenty hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
20h ago
Listed two days ago

Customer Success Specialist

at HR Connect Limited

This is a Full time job

Hamilton, Waikato(Hybrid)
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed nineteen days ago

First Contact Officer (Pou Whakapāranga Tuatahi)

at Utilities Disputes Ltd

This is a Full time job

Wellington Central, Wellington(Hybrid)
$55,000 – $65,000 per year
  • Great culture
  • Central location
  • Opportunity for development
  • Great culture
  • Central location
  • Opportunity for development
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed eleven days ago

Customer Care Representative

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twelve days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed fourteen days ago

Regional Receptionist (Rover) - 4 days per week (Mon-Thurs)

at Sonova (Triton Hearing)

This is a Part time job

Tauranga, Bay of Plenty(Hybrid)
  • Be part of supporting our local community & the welcoming face of our clinics
  • Administration and customer service with lots of variety and ownership
  • Birthday leave, YOU day, $200 wellbeing voucher, parental leave support and more
  • Be part of supporting our local community & the welcoming face of our clinics
  • Administration and customer service with lots of variety and ownership
  • Birthday leave, YOU day, $200 wellbeing voucher, parental leave support and more
Manage clinic operations, welcome clients, and keep everything running smoothly while making a real difference every day.
Manage clinic operations, welcome clients, and keep everything running smoothly while making a real difference every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed six days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

OneMusic Customer Support Representative

at APRA NZ Ltd

This is a Contract/Temp job

Mount Eden, Auckland(Hybrid)
$60,000 – $67,000 per year + 12% KiwiSaver
Do you love music & customer service?
Do you love music & customer service?
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed five days ago

Customer Engagement Support

at EA Networks

This is a Full time job

Ashburton, Canterbury(Hybrid)
  • Locally Owned Cooperative
  • Enhanced annual leave, wellbeing benefits & birthday leave
  • Diverse work environment and great opportunities for development
  • Locally Owned Cooperative
  • Enhanced annual leave, wellbeing benefits & birthday leave
  • Diverse work environment and great opportunities for development
Be the link between customers and connections—deliver outstanding service, manage inquiries, and help shape a seamless customer experience.
Be the link between customers and connections—deliver outstanding service, manage inquiries, and help shape a seamless customer experience.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed nineteen days ago

Contact and Dispatch Coordinator

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Permanent position
  • Work/life balance - no weekend or evening work
  • Convenient Petone location with WFH days allocated
  • Permanent position
  • Work/life balance - no weekend or evening work
  • Convenient Petone location with WFH days allocated
Are you a Customer Service expert that wants more variety to your role?
Are you a Customer Service expert that wants more variety to your role?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Tauranga Central, Bay of Plenty(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed thirteen days ago

Customer Care Lead

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed fourteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
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