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Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Client Growth & Operations Lead (B2B Partnerships)

at Incentive Motivation Ltd

This is a Full time job

Parnell, Auckland(Hybrid)
$80,000 – $120,000 per year + commission
  • Help reshape loyalty for today’s world with a startup mindset
  • Yoga, health days, birthday off—balance isn’t just a buzzword
  • Real ownership in a small, ambitious team building something better
  • Help reshape loyalty for today’s world with a startup mindset
  • Yoga, health days, birthday off—balance isn’t just a buzzword
  • Real ownership in a small, ambitious team building something better
Build trusted client relationships, grow loyalty programs, and lead operations in an ambitious team redefining modern loyalty.
Build trusted client relationships, grow loyalty programs, and lead operations in an ambitious team redefining modern loyalty.
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
Featured
Featured
Listed three days ago

Client Services Team Leader

at Evolve Recruitment Group

This is a Full time job

Eden Terrace, Auckland
  • Client Services Team Manager within a growing insurance‑backed fintech
  • People leadership role reporting directly to the GM
  • Auckland‑based | full‑time | five days per week in office
  • Client Services Team Manager within a growing insurance‑backed fintech
  • People leadership role reporting directly to the GM
  • Auckland‑based | full‑time | five days per week in office
A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.
A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed twenty one days ago

Client Support Specialist

at 84 Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
NZD 70000 - 75000 per annum
Support global fintech clients in a fast-growing SaaS company. Hybrid work, modern tools, and strong career growth.
Support global fintech clients in a fast-growing SaaS company. Hybrid work, modern tools, and strong career growth.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed eight days ago

Support & Operations Specialist

at 1Centre

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
Listed ten days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed two days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty one days ago

Client Growth & Operations Lead (B2B Partnerships)

at Incentive Motivation Ltd

This is a Full time job

Parnell, Auckland(Hybrid)
$80,000 – $120,000 per year + commission
  • Help reshape loyalty for today’s world with a startup mindset
  • Yoga, health days, birthday off—balance isn’t just a buzzword
  • Real ownership in a small, ambitious team building something better
  • Help reshape loyalty for today’s world with a startup mindset
  • Yoga, health days, birthday off—balance isn’t just a buzzword
  • Real ownership in a small, ambitious team building something better
Build trusted client relationships, grow loyalty programs, and lead operations in an ambitious team redefining modern loyalty.
Build trusted client relationships, grow loyalty programs, and lead operations in an ambitious team redefining modern loyalty.
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
21d ago
21d ago
Listed twenty six days ago

AML, Risk, and Operations Associate

at Luminous Talent
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Iconic NZ business
  • Broad and multi-facet role
  • Prime CBD location
  • Iconic NZ business
  • Broad and multi-facet role
  • Prime CBD location
This is a broad role in an important team that aims to provide safeguards for clients, advisors and the broader business.
This is a broad role in an important team that aims to provide safeguards for clients, advisors and the broader business.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
26d ago
26d ago
Listed three days ago

Client Services Team Leader

at Haven Advisers

This is a Full time job

Eden Terrace, Auckland
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed six days ago

Admin and Customer Support Manager

at Pay It Now NZ Limited

This is a Full time job

Christchurch Central, Canterbury
Lead customer support and operations in a fast-growing blockchain fintech across New Zealand & Australia, driving team performance and user experience
Lead customer support and operations in a fast-growing blockchain fintech across New Zealand & Australia, driving team performance and user experience
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
6d ago
6d ago
Listed seventeen days ago

Wholesale Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Challenging and rewarding role with lots of variety
  • Engage with the business to deliver outstanding results
  • Join a leading New Zealand investment management brand
  • Challenging and rewarding role with lots of variety
  • Engage with the business to deliver outstanding results
Great opportunity to deliver outstanding client service and grow your career at Milford.
Great opportunity to deliver outstanding client service and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
17d ago
17d ago
Listed eleven days ago

Head of Client Growth

at Find Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • WN based - can work anywhere in NZ
  • Own strategic B2B client growth and sales
  • Shape the future of investment tech in NZ
  • WN based - can work anywhere in NZ
  • Own strategic B2B client growth and sales
  • Shape the future of investment tech in NZ
B2B sales and client growth at a NZ-owned leading investment technology firm in Wellington. Hybrid working
B2B sales and client growth at a NZ-owned leading investment technology firm in Wellington. Hybrid working
Recruited byDanae Young
subClassification: Funds ManagementFunds Management
classification: Banking & Financial Services(Banking & Financial Services)
11d ago
11d ago
Listed eighteen hours ago

Financial Adviser- Life & Health (Pathway to leadership, Investment/KiwiSaver)

at Venture Private Wealth Limited

This is a Full time job

Takapuna, Auckland(Hybrid)
$85,000 – $120,000 per year (+ bonus)
  • Progress to senior adviser, Head of Insurance, or into holistic financial advice
  • Be at Venture from the start, help build a legacy
  • Independent approach to financial advice
  • Progress to senior adviser, Head of Insurance, or into holistic financial advice
  • Be at Venture from the start, help build a legacy
  • Independent approach to financial advice
Join a fast-growing advice firm offering Advisers real progression, strong earning potential, and the flexibility to shape their own career path
Join a fast-growing advice firm offering Advisers real progression, strong earning potential, and the flexibility to shape their own career path
subClassification: Financial PlanningFinancial Planning
classification: Banking & Financial Services(Banking & Financial Services)
18h ago
18h ago
Listed seven days ago

Senior Customer Success Manager

at Taxlab Limited

This is a Full time job

Hobsonville, Auckland(Hybrid)
  • Awesome opportunity for someone tech minded and accounting savvy
  • A great team of people to work with and learn from
  • Work closely with and be the internal champion for our customers
  • Awesome opportunity for someone tech minded and accounting savvy
  • A great team of people to work with and learn from
  • Work closely with and be the internal champion for our customers
Join us at the heart of the customer experience, helping onboard new firms, deliver product value, and identifying potential growth opportunities.
Join us at the heart of the customer experience, helping onboard new firms, deliver product value, and identifying potential growth opportunities.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
7d ago
7d ago
Listed four days ago

Sales Executive - Fintech

at Tribe (New Zealand) Limited

This is a Full time job

Glenfield, Auckland
$60,000 base + uncapped commission (OTE $96k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty eight days ago

Partner Success Manager

at PageProof
Expiring soon

This is a Full time job

Birkenhead, Auckland
Love presenting powerful software? Thrive in front of customers? Understand how marketing and creative teams really work? Join PageProof.
Love presenting powerful software? Thrive in front of customers? Understand how marketing and creative teams really work? Join PageProof.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
28d ago
28d ago
Listed sixteen days ago

Associate Client Partner

at Atratus Limited

This is a Full time job

Newmarket, Auckland(Hybrid)
$120,000 - $140,000 (Plus Commission)
If you enjoy building relationships, talking about AI and enterprise tech, and being part of a high-calibre and high-value crew, we should talk.
If you enjoy building relationships, talking about AI and enterprise tech, and being part of a high-calibre and high-value crew, we should talk.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
16d ago
16d ago
Listed eighteen days ago

Finance & Admin Lead

at IoT Ventures Ltd

This is a Full time job

Mount Eden, Auckland
$80,000 – $100,000 per year
  • Innovative technology company offering world leading IoT solutions
  • Help us grow and expand internationally
  • Provide finance-as-a-service to our group of start up companies
  • Innovative technology company offering world leading IoT solutions
  • Help us grow and expand internationally
  • Provide finance-as-a-service to our group of start up companies
We are an tech startup, growing quickly & expanding overseas. You'll get to know all aspects of our business & have a real impact on our company.
We are an tech startup, growing quickly & expanding overseas. You'll get to know all aspects of our business & have a real impact on our company.
subClassification: Financial Accounting & ReportingFinancial Accounting & Reporting
classification: Accounting(Accounting)
18d ago
18d ago
Listed seventeen days ago

B2B Growth Marketing Manager

at Gathered Here

This is a Full time job

Auckland CBD, Auckland(Remote)
$120,000 – $150,000 per year
  • $1.5B in charitable bequests and counting — your work has real impact
  • Series A backed, scaling across ANZ and into the US market
  • Remote-first, purpose-led team at a pivotal moment of growth
  • $1.5B in charitable bequests and counting — your work has real impact
  • Series A backed, scaling across ANZ and into the US market
  • Remote-first, purpose-led team at a pivotal moment of growth
Help make Wills a force for good. Drive partner growth at EveryWill — building campaigns that activate legacy giving across ANZ and into the US.
Help make Wills a force for good. Drive partner growth at EveryWill — building campaigns that activate legacy giving across ANZ and into the US.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
17d ago
17d ago
Listed nineteen days ago

Business Development Manager

at MTF Finance Mt Wellington
Immediate start

This is a Full time job

Mount Wellington, Auckland
  • Competitive base salary and uncapped commission structure
  • Collaborative and Supported team environment
  • Unlimited oppourtunity to succeed in an exciting and diverse industry
  • Competitive base salary and uncapped commission structure
  • Collaborative and Supported team environment
  • Unlimited oppourtunity to succeed in an exciting and diverse industry
Opportunity for a driven BDM to build strong partnerships, grow their portfolio with real autonomy, and succeed within an established team
Opportunity for a driven BDM to build strong partnerships, grow their portfolio with real autonomy, and succeed within an established team
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
19d ago
19d ago
Listed twenty seven days ago

Service Delivery Lead (Wholesale/Operations)

at Luminous Talent
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Iconic brand in Funds Management
  • CBD Location
  • Attractive Benefits Package
  • Iconic brand in Funds Management
  • CBD Location
  • Attractive Benefits Package
Due to growth, we have a fantastic opportunity for a Service Delivery Lead to drive ongoing operational excellent in a growing business.
Due to growth, we have a fantastic opportunity for a Service Delivery Lead to drive ongoing operational excellent in a growing business.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
27d ago
27d ago
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