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This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Collections Agent

at Intercoll Services Limited
Immediate start

This is a Full time job

Avondale, Auckland
$65,000 – $71,000 per year
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed thirteen days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twelve days ago

Customer Service Representative

at Mainstream New Zealand Ltd

This is a Full time job

Otahuhu, Auckland
  • Join a nationwide transport and 3PL provider with a strong reputation
  • Be part of a fast-paced team that keeps New Zealand freight moving
  • Supportive business with real career development opportunities
  • Join a nationwide transport and 3PL provider with a strong reputation
  • Be part of a fast-paced team that keeps New Zealand freight moving
  • Supportive business with real career development opportunities
Customer Services Administrator wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.
Customer Services Administrator wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed two hours ago

Collections Officer

at recoveriescorp

This is a Full time job

Ellerslie, Auckland
  • Ideal for customer service professionals with a positive, can-do attitude
  • Access ongoing learning, development and internal career opportunities
  • Make a real difference for people experiencing financial hardship
  • Ideal for customer service professionals with a positive, can-do attitude
  • Access ongoing learning, development and internal career opportunities
  • Make a real difference for people experiencing financial hardship
Collections Officer role in Auckland delivering great customer service and tailored repayment solutions within a supportive contact centre.
Collections Officer role in Auckland delivering great customer service and tailored repayment solutions within a supportive contact centre.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed one day ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed seven days ago

Collections Agent

at Intercoll Services Limited
Immediate start

This is a Full time job

Avondale, Auckland
$65,000 – $71,000 per year
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed five days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty one days ago

Customer Services

at Dunlop Flooring Limited

This is a Full time job

Avondale, Auckland
$27 – $30 per hour
Looking for a stable, long-term role with a great team? Join Dunlop Flooring, supporting customers, processing orders, and helping support sales.
Looking for a stable, long-term role with a great team? Join Dunlop Flooring, supporting customers, processing orders, and helping support sales.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eight days ago

Contact Centre Advisor - Mutiple roles

at Tauranga City Council

This is a Part time job

Tauranga Central, Bay of Plenty
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago•Expiring
8d ago•Expiring
Listed nineteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed one day ago

Customer Service Associate

at MNX Global Logistics

This is a Full time job

Mangere, Auckland
  • Global company
  • Career Growth and Development:
  • Training provided
  • Global company
  • Career Growth and Development:
  • Training provided
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty days ago

First Contact Officer (Pou Whakapāranga Tuatahi)

at Utilities Disputes Ltd

This is a Full time job

Wellington Central, Wellington(Hybrid)
$55,000 – $65,000 per year
  • Great culture
  • Central location
  • Opportunity for development
  • Great culture
  • Central location
  • Opportunity for development
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed two days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed seven days ago

Customer Service Representative

at Public Trust

This is a Full time job

Christchurch Central, Canterbury
$65,800 + 3.5% Kiwisaver contribution
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one hour ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Māngere

at Ministry of Social Development

This is a Full time job

Mangere, Auckland
$61,466 - $73,903
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed twelve days ago

Customer Support Specialist – Product & Technical Enquiries

at Frater Perfumes Limited

This is a Full time job

Lower Hutt, Wellington
$70,000 – $80,000 per year
  • Free health insurance
  • Breakfast and snacks supplied
  • Advance in a fast-growing company
  • Free health insurance
  • Breakfast and snacks supplied
  • Advance in a fast-growing company
Join NZ’s leading aroma-chemicals supplier. Full training, health insurance, daily breakfast, and genuine growth opportunities.
Join NZ’s leading aroma-chemicals supplier. Full training, health insurance, daily breakfast, and genuine growth opportunities.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty two days ago

Customer Service (Relocate & Based in Malaysia)

at Startek Malaysia

This is a Full time job

Auckland CBD, Auckland
$3,550 – $3,720 per month + relocation support
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
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