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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Operations Manager - Roofing

at Impact Roofing Solutions
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$95,000 – $120,000 per year + performance bonus
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
subClassification: Building TradesBuilding Trades
classification: Trades & Services(Trades & Services)
Featured
Featured
Listed one hour ago

Customer Service Manager

at IMCD Australia Pty Ltd
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed four days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed eight hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed ten hours ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed seven hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed seven hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed four days ago

Processing Team Leader

at Strategic Solutions Management Ltd
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
No
  • Attractive salary package
  • Flexible working arrangements
  • Attractive salary package
  • Flexible working arrangements
Join a high-performing, supportive team where your expertise drives quality outcomes, continuous improvement, and meaningful impact
Join a high-performing, supportive team where your expertise drives quality outcomes, continuous improvement, and meaningful impact
subClassification: Local GovernmentLocal Government
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed six hours ago

Export Operations

at Team Recruitment

This is a Full time job

Mangere, Auckland(Hybrid)
Market Salary + Hybrid Work
  • Strong, reputable NZ logistics brand
  • Supportive and credible leadership
  • Flexible hours and team culture
  • Strong, reputable NZ logistics brand
  • Supportive and credible leadership
  • Flexible hours and team culture
Export operations role in a stable logistics business with flexible hours, supportive manager and a focus on ownership and teamwork.
Export operations role in a stable logistics business with flexible hours, supportive manager and a focus on ownership and teamwork.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
6h ago
6h ago
Listed four hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4h ago
4h ago
Listed four days ago

Processing Team leader

at Solutions Team
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
Join a high-performing, supportive team where your expertise drives quality outcomes, continuous improvement, and meaningful impact
Join a high-performing, supportive team where your expertise drives quality outcomes, continuous improvement, and meaningful impact
subClassification: Local GovernmentLocal Government
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed seven hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed five days ago

Case Manager - Coordinator

at Homehub Limited

This is a Full time job

Rosedale, Auckland(Hybrid)
Great Salary + Insurance Perks + Wellness Benefit
  • Competitive salary and wellness benefit
  • Hybrid working option
  • Insurance discounts for Home, Contents and Vehicle
  • Competitive salary and wellness benefit
  • Hybrid working option
  • Insurance discounts for Home, Contents and Vehicle
Coordinate projects, schedule trades, update databases, and deliver top-tier customer communication in a collaborative team setting.
Coordinate projects, schedule trades, update databases, and deliver top-tier customer communication in a collaborative team setting.
subClassification: OtherOther
classification: Construction(Construction)
5d ago
5d ago
Listed more than thirty days ago

Operations Manager - Roofing

at Impact Roofing Solutions
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$95,000 – $120,000 per year + performance bonus
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
subClassification: Building TradesBuilding Trades
classification: Trades & Services(Trades & Services)
30d+ ago
30d+ ago
Listed four days ago

Customer Retention Manager - Hamilton

at Rentokil Initial

This is a Full time job

Hamilton Central, Waikato(Hybrid)
Great Pay + Vehicle + Training
  • Triple the Impact! Lead strategy for Rentokil, Initial, and Ambius.
  • The Total Package! Personal-use car, phone & tablet, we fuel your day!
  • Hybrid Hero! WFH 2 days a week & manage your own Hamilton schedule.
  • Triple the Impact! Lead strategy for Rentokil, Initial, and Ambius.
  • The Total Package! Personal-use car, phone & tablet, we fuel your day!
  • Hybrid Hero! WFH 2 days a week & manage your own Hamilton schedule.
Be the face of 3 iconic brands! Build executive relationships, negotiate top-tier contracts, and lead the Hamilton region. Car & WFH included!
Be the face of 3 iconic brands! Build executive relationships, negotiate top-tier contracts, and lead the Hamilton region. Car & WFH included!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
4d ago
4d ago
Listed one hour ago

Customer Delivery Manager - Transactional Banking

at Westpac New Zealand Limited
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary + 10% super + variable reward
  • Enjoy being part of a diverse and inclusive working culture
  • Attractive employee benefits including 5 annual wellbeing days
  • Ongoing training and development to enhance your career goals
  • Enjoy being part of a diverse and inclusive working culture
  • Attractive employee benefits including 5 annual wellbeing days
  • Ongoing training and development to enhance your career goals
Lead delivery of complex transactional banking projects for corporate and institutional clients, driving onboarding, digital solutions and change.
Lead delivery of complex transactional banking projects for corporate and institutional clients, driving onboarding, digital solutions and change.
subClassification: Banking - Corporate & InstitutionalBanking - Corporate & Institutional
classification: Banking & Financial Services(Banking & Financial Services)
1h ago
1h ago
Listed eleven days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed twelve days ago

Customer Care Lead

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
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