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Customer Experience Manager

at McLaren Recruitment – in business since 1989

This is a Full time job

Wellington Central, Wellington
Impact Role + Competitive Salary + Carpark
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Recruited byNgan Nguyen
subClassification: Event ManagementEvent Management
classification: Marketing & Communications(Marketing & Communications)
Featured
Featured
This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

Senior Customer Experience Advisor

at Hutt City Council

This is a Full time job

Lower Hutt, Wellington(Hybrid)
Well Being Benefits + Flexible Working Options
  • Wellbeing leave and wellbeing support
  • Flexible working options
  • The opportunity to shape how Council delivers services to the community
  • Wellbeing leave and wellbeing support
  • Flexible working options
  • The opportunity to shape how Council delivers services to the community
Senior CX Advisor improving Hutt City Council digital services using data, knowledge management and service design to enhance community experience
Senior CX Advisor improving Hutt City Council digital services using data, knowledge management and service design to enhance community experience
subClassification: Local GovernmentLocal Government
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed twenty days ago

Customer Experience (CX) Lead

at Partners Life

This is a Full time job

Takapuna, Auckland
  • Senior, hands‑on CX role with end‑to‑end ownership
  • Enterprise‑wide influence across product, tech, and operations
  • Hybrid work options, competitive salary, bonus and insurance covers
  • Senior, hands‑on CX role with end‑to‑end ownership
  • Enterprise‑wide influence across product, tech, and operations
  • Hybrid work options, competitive salary, bonus and insurance covers
A fantastic opportunity for a seasoned CX professional to join a growing business and influence decisions across products, services & distribution!
A fantastic opportunity for a seasoned CX professional to join a growing business and influence decisions across products, services & distribution!
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
20d ago
20d ago
Listed sixteen days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed thirteen days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Marketing Designer

at BoardPro Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • High-growth SaaS company with global impact
  • Hybrid work environment with flexible hours
  • Fast paced, growth focused environment
  • High-growth SaaS company with global impact
  • Hybrid work environment with flexible hours
  • Fast paced, growth focused environment
New Marketing Designer role driven by growth—shape BoardPro’s brand across campaigns, web & product in a fast-growing SaaS team.
New Marketing Designer role driven by growth—shape BoardPro’s brand across campaigns, web & product in a fast-growing SaaS team.
subClassification: Graphic DesignGraphic Design
classification: Design & Architecture(Design & Architecture)
1d ago
1d ago
Listed twenty six days ago

Senior Product Designer

at MyTrucking
Expiring soon

This is a Full time job

Carterton, Wellington(Remote)
$130,000 – $150,000 per year
If you enjoy working in a customer centric business that is focused on better outcomes for our customers, come and join our dynamic product team.
If you enjoy working in a customer centric business that is focused on better outcomes for our customers, come and join our dynamic product team.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
26d ago
26d ago
Listed sixteen hours ago

Experience & Integration Manager

at Amnesty International

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$89,000 – $100,000 per year
We’re creating a new role at the centre of how Amnesty plans, coordinates and delivers across fundraising, campaigns, communications and brand.
We’re creating a new role at the centre of how Amnesty plans, coordinates and delivers across fundraising, campaigns, communications and brand.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
16h ago
16h ago
Listed five days ago

Customer Experience Manager

at McLaren Recruitment – in business since 1989

This is a Full time job

Wellington Central, Wellington
Impact Role + Competitive Salary + Carpark
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Recruited byNgan Nguyen
subClassification: Event ManagementEvent Management
classification: Marketing & Communications(Marketing & Communications)
5d ago
5d ago
Listed thirteen days ago

UX/UI Designer

at PICWA LTD

This is a Full time job

Auckland CBD, Auckland
  • Hybrid Role - 2 Days WFH & 3 Days Office
  • Shape Products Used by Thousands of Kiwis
  • Competitive Salary
  • Hybrid Role - 2 Days WFH & 3 Days Office
  • Shape Products Used by Thousands of Kiwis
  • Competitive Salary
Own the UX end-to-end at a growing NZ proptech. Figma, mobile-responsive web app, real product impact. Hybrid Grey Lynn role.
Own the UX end-to-end at a growing NZ proptech. Figma, mobile-responsive web app, real product impact. Hybrid Grey Lynn role.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
13d ago
13d ago
Listed thirteen days ago

Head of Strategic Delivery

at NZX Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Own enterprise transformation from strategy to delivery.
  • Lead a top‑tier strategic delivery function.
  • Turn complexity into predictable outcomes.
  • Own enterprise transformation from strategy to delivery.
  • Lead a top‑tier strategic delivery function.
  • Turn complexity into predictable outcomes.
Build and lead a disciplined transformation function delivering predictable outcomes in a fast-moving environment.
Build and lead a disciplined transformation function delivering predictable outcomes in a fast-moving environment.
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
13d ago
13d ago
Listed five days ago

UX Designer x2

at Caterpillar of Australia

This is a Full time job

Christchurch Central, Canterbury
+ Great Bonus and Shares
  • Excellent remuneration package & benefits
  • Excellent remuneration package & benefits
The role also includes providing UX support to application teams and other groups as needed
The role also includes providing UX support to application teams and other groups as needed
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
5d ago
5d ago
Listed seven days ago

Growth Manager

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Join one of Australasia’s fastest-growing wellness brands
  • High-impact role with real ownership and career growth
  • Hybrid and flexible work place
  • Join one of Australasia’s fastest-growing wellness brands
  • High-impact role with real ownership and career growth
  • Hybrid and flexible work place
Own the end-to-end execution of Moodi's core growth channels, and ensure every touchpoint is optimised, high-converting, and on-brand.
Own the end-to-end execution of Moodi's core growth channels, and ensure every touchpoint is optimised, high-converting, and on-brand.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed eight days ago

Product UX Designer

at Marloes Consulting Group

This is a Full time job

Auckland CBD, Auckland(Remote)
  • End to end product design role with full autonomy - Own the "Why"
  • Remote first with startup pace
  • Decisions happen daily - no big org politics
  • End to end product design role with full autonomy - Own the "Why"
  • Remote first with startup pace
  • Decisions happen daily - no big org politics
Shape consumer finance from the ground up. End to end product design, full autonomy, no red tape. Remote NZ or AU.
Shape consumer finance from the ground up. End to end product design, full autonomy, no red tape. Remote NZ or AU.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
8d ago
8d ago
Listed five days ago

Digital Experience Designer

at Talent – Specialists in tech, transformation & beyond

This is a Full time job

Auckland(Hybrid)
Competitive benefits package on offer
  • Join a supportive and ambitious team
  • Optimise the digital experience
  • Be part of Milford's exciting digital journey
  • Join a supportive and ambitious team
  • Optimise the digital experience
  • Be part of Milford's exciting digital journey
Create exceptional customer experiences with an organisation on an exciting digital transformation.
Create exceptional customer experiences with an organisation on an exciting digital transformation.
subClassification: Funds ManagementFunds Management
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed five days ago

Head of Customer Cards and Payments

at Kiwibank
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We can be flexible on Location around NZ
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed six days ago

Senior Innovation Specialist

at Creative HQ

This is a Full time job

Wellington Central, Wellington
$120,000 – $140,000 per year
Join Creative HQ as a Senior Innovation Specialist. Work alongside founders, teams, and organisations to build capability and move ideas forward.
Join Creative HQ as a Senior Innovation Specialist. Work alongside founders, teams, and organisations to build capability and move ideas forward.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
6d ago
6d ago
Listed seven days ago

Head of Customer Platforms

at Heartland Bank

This is a Full time job

Auckland CBD, Auckland
  • Fast paced environment
  • End to end accountability
  • Central location
  • Fast paced environment
  • End to end accountability
  • Central location
We’re seeking a Head of Customer Platforms to lead the performance, evolution, and end‑to‑end experience of our web, mobile, and partner channels.
We’re seeking a Head of Customer Platforms to lead the performance, evolution, and end‑to‑end experience of our web, mobile, and partner channels.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed one day ago

Product Manager

at Caruso Software Limited

This is a Full time job

Auckland CBD, Auckland
  • Work on complex product challenges across AU, NZ, and US regulatory environments
  • Operate in a fast-moving start-up where PMs ship code, not just documents
  • Use AI-native tools to fundamentally change what a PM can contribute
  • Work on complex product challenges across AU, NZ, and US regulatory environments
  • Operate in a fast-moving start-up where PMs ship code, not just documents
  • Use AI-native tools to fundamentally change what a PM can contribute
Are you a Product Manager who builds? Someone technically fluent, energised by ambiguity, and motivated seeing things ship - not just planned.
Are you a Product Manager who builds? Someone technically fluent, energised by ambiguity, and motivated seeing things ship - not just planned.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed fifteen days ago

Customer Onboarding Representative

at Komodo

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
salary + commission + benefits
  • Directly impact student wellbeing at global scale
  • Backed by funding, scaling fast, and growing globally
  • High ownership, small team, real influence from day one
  • Directly impact student wellbeing at global scale
  • Backed by funding, scaling fast, and growing globally
  • High ownership, small team, real influence from day one
Transform the first-year customer experience as a product expert and implementation partner at Komodo, a high-growth, global EdTech platform
Transform the first-year customer experience as a product expert and implementation partner at Komodo, a high-growth, global EdTech platform
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed thirteen days ago

Ecommerce Lead

at Ceres Organics

This is a Full time job

Mount Wellington, Auckland(Hybrid)
About Us At Ceres Organics, our purpose is to bring healing to
About Us At Ceres Organics, our purpose is to bring healing to
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
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