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This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Experience Manager

at McLaren Recruitment – in business since 1989

This is a Full time job

Wellington Central, Wellington
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Recruited byNikki Walshaw
subClassification: Event ManagementEvent Management classification: Marketing & Communications(Marketing & Communications)
Featured
Listed four days ago

Domain Principal - Customer Voice and Experience

at Inland Revenue

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead customer-led service improvement at IR
  • Permanent opportunity
  • Turn deep customer understanding into measurable improvements
Lead customer-led service improvement, turning research and insight into better digital experiences across Inland Revenue's services.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed four days ago

Domain Principal - Customer Voice and Experience

at Inland Revenue

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Lead customer-led service improvement at IR
  • Permanent opportunity
  • Turn deep customer understanding into measurable improvements
Lead customer-led service improvement, turning research and insight into better digital experiences across Inland Revenue's services.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed more than thirty days ago

Customer Experience (CX) Senior Associate

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Broad exposure to operations in a high-growth, purpose-driven consumer brand
  • AI forward workplace and role
  • Competitive compensation and performance-based incentives
Act as 2IC to the CX Manager and play a key part in leveraging AI to evolve the Customer function at one of NZ's most exciting brands!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed thirteen days ago

Customer Experience Manager

at McLaren Recruitment – in business since 1989

This is a Full time job

Wellington Central, Wellington
  • Join the team behind New Zealand's most loved venue!
  • Visible, hands-on, and impactful role; lead and implement the CX plan
  • Drive seamless, engaging, and inclusive customer experiences and events
Exciting opportunity to make an impact by shaping exceptional customer experiences at one of New Zealand's most iconic event venues.
Recruited byNikki Walshaw
subClassification: Event ManagementEvent Management classification: Marketing & Communications(Marketing & Communications)
13d ago
Listed two days ago

Customer Experience Consultant

at FleetPartners

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • 27 days annual leave + generous parental leave policy
  • Ellerslie location, hybrid work & free onsite parking and train close by!
  • Learn, grow, and thrive with us with structured learning and development support
Bring your customer service expertise to a collaborative and supportive team. Monday to Friday, no late nights or weekends - hello work life balance!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed four days ago

Domain Principal - Customer Voice and Experience

at Inland Revenue

This is a Full time job

Hamilton Central, Waikato(Hybrid)
  • Lead customer-led service improvement at IR
  • Permanent opportunity
  • Turn deep customer understanding into measurable improvements
Lead customer-led service improvement, turning research and insight into better digital experiences across Inland Revenue's services.
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed seven days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed six hours ago

Customer Success Specialist

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90k + Bonus
  • Own a portfolio of key B2B customers, becoming a trusted partner, making impact
  • a business that's growing at pace, where you'll have autonomy, variety + growth
  • Work alongside an ambitious, high-performing team that loves what they do
Join a high-growth logistics business where you'll own key client relationships, solve problems and help drive exceptional customer outcomes
Recruited byLaura Cooper
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
6h ago
Listed nine days ago

Customer Experience Administrator

at Bupa

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Entry Level Role
  • Global Healthcare Company
  • Hybrid Working Arrangements and Southern Cross Health Insurance
Entry level role for a recent graduate, offering growth and development with a broad introduction to customer experience
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
9d ago•Expiring
Listed six days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed five days ago

Member Experience and Insights Specialist

at MAS

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We're looking for a Member Experience and Insights Specialist to champion the voice of the Member across MAS.
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
5d ago
Listed five days ago

Energy Specialist / Customer Operations Specialist

at Octopus Energy

This is a Full time job

Wellington Central, Wellington
$57,000 per year
  • Entry-Level Career Growth and Opportunities for Diversifying your Skill Set
  • Collaborative and Exciting Office Culture
  • Prime Wellington CBD Location
Entry-level Energy Specialist role providing customer support via email to UK-based customers on our award-winning Kraken platform.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed eleven days ago

Customer Experience Representative

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave + Equity + $1k growth fund
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed one day ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed six days ago

Customer Experience Representative

at ACC New Zealand

This is a Full time job

Hamilton, Waikato
Up to $60486 p.a.+ 9% Superannuation
  • Join a purpose-driven team that makes a real difference
  • Start date 12 October 2026
  • Work Monday to Friday - no weekends and no late nights!
Multiple opportunities to join our Hamilton Contact Centre
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twenty five days ago

Customer Experience Manager (Parental Leave Cover)

at Shakti Mats

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Ignite the Good
  • Global impact with ethical production
  • Flexible hybrid work with WFH 1 day per week
Lead our customer service team to enhance pre and post-purchase experiences, turning feedback into actionable insights that shape our brand's future.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed nine days ago

Customer Service Representative

at Matthews Packaging & Hygiene
Immediate start

This is a Full time job

Mangere, Auckland
  • Great company & team culture!
  • Locally owned family business!
  • Competitive salary!
Be part of a great cultured, locally owned business!
subClassification: Client & Sales AdministrationClient & Sales Administration classification: Administration & Office Support(Administration & Office Support)
9d ago
Listed two days ago

Customer Service Representative

at AutoPacific Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent Role | On-Site Parking | Employee Benefits | Mon-Fri | Immediate start
  • Collaborative culture where your impact drives team and customer success
  • Work with reputable iconic brands and diverse aftermarket customer portfolio
Immediate start - Customer Service Representative, progress and develop your career with a reputable and market leading business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago

Customer Experience Leader

at Life Pharmacy Eastridge

This is a Full time job

Mission Bay, Auckland
$37 – $50 per hour
You will be rewarded with above-market remuneration, performance-based bonuses and genuine opportunities for personal and professional growth.
subClassification: PharmacyPharmacy classification: Healthcare & Medical(Healthcare & Medical)
9d ago
Listed four days ago

Customer Success Specialist

at Momentum Consulting Group

This is a Full time job

Auckland(Hybrid)
  • Location: East Tamaki, Auckland
  • Work Type: Permanent, Full-Time | Hybrid
  • Sector: Environmental Services / Resource Recovery
A fantastic opportunity for a commercially minded customer service professional to step into a dynamic support role within a high-performing team
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
4d ago
Listed four days ago

Community Lifelines Customer Experience Representative

at Gisborne District Council

This is a Full time job

Gisborne Central, Gisborne
  • Flexible working fully supported to balance your work and lifestyle
  • Birthday/wellness leave + Piritahi leave day! Staff discounts at local retailers
  • Be a part of a dynamic and supportive team environment
Deliver great customer experiences while supporting roads, water, and infrastructure services that keep Tairāwhiti connected.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed four days ago

Customer Experience Representative

at Livestock Improvement Corporation

This is a Full time job

Newstead, Waikato
Fantastic career opportunities longer term
  • Join a multi-award winning team !
  • $64k starting salary
  • Mon to Fri 8am - 5pm (no weekend work)
Join a multi-award winning team! $64k starting salary, free carparking, free EV chargers, massage chair, snack station - and a fun team environment!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed six days ago

Customer Experience Representative

at ACC New Zealand

This is a Full time job

Dunedin, Otago
Up to $60486 p.a. + 9% Superannuation
  • A career with full training, skill development and opportunities to progress
  • Start date Monday 28 September 2026
  • Work Monday to Friday - no weekends and no late nights!
Multiple permanent opportunities to join our Dunedin Contact Centre
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed nine days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty six days ago

Sales & Customer Experience Representative (Outbound Focus)

at Destro

This is a Contract/Temp job

Auckland CBD, Auckland
$32 per hour
Seeking a sales-driven professional with outbound calling experience to build customer relationships and drive B2B and B2C sales.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
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