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This is a featured job

Customer Experience Manager

at Smart Pack Ltd

This is a Full time job

Palmerston North Central, Manawatu
$70,000 – $100,000 per year
  • New leadership role with plenty of scope to make it your own
  • $70,000-$100,000 depending on experience
  • Full-time preferred, with reduced or flexible hours considered
Lead and shape our Customer Service and Sales Support functions, improve how we work and help us deliver a better customer experience.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Experience Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$85,000 – $100,000 per year
  • Auckland Central office - Close to public transports
  • Fully stocked kitchen, dog friendly office and VIBES!
  • $1000 Growth Fund, Health Insurance, Unlimited Annual Leave and Equity!
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed three days ago

Customer Experience Manager

at Smart Pack Ltd

This is a Full time job

Palmerston North Central, Manawatu
$70,000 – $100,000 per year
  • New leadership role with plenty of scope to make it your own
  • $70,000-$100,000 depending on experience
  • Full-time preferred, with reduced or flexible hours considered
Lead and shape our Customer Service and Sales Support functions, improve how we work and help us deliver a better customer experience.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed five days ago

Customer Experience Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$85,000 – $100,000 per year
  • Auckland Central office - Close to public transports
  • Fully stocked kitchen, dog friendly office and VIBES!
  • $1000 Growth Fund, Health Insurance, Unlimited Annual Leave and Equity!
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed one day ago

Customer Experience Specialist - FTC

at Lion New Zealand

This is a Full time job

Wellington Central, Wellington
  • Flexible working options available
  • Make an impact across customer experience, systems and processes
Join the Havana team at our iconic Wellington roastery
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eleven days ago

Customer Experience Representative (Web Store)

at Nood Trading Limited

This is a Full time job

Woolston, Canterbury
  • Varied Role - Customer experience, trade support and eCommerce all in one
  • Monday to Friday - Enjoy work-life balance with no regular weekend work
  • Generous Staff Discounts - Exclusive savings across the nood range
Bring your passion for people and design to nood and help deliver exceptional customer experiences across Aotearoa
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed one day ago

Customer Experience Consultant

at Michael Hill Jeweller

This is a Part time job

East Tamaki, Auckland(Hybrid)
  • Join a supportive team focused on outstanding customer experiences!
  • Deliver exceptional service across phone, chat, email & social media!
  • Enjoy team discounts, benefits, career growth & development opportunities!
Do you love helping people and finding solutions that make a real difference? Michael Hill is now hiring for a Customer Experience Consultant!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago

Customer Transformation - Expressions of interest

at PricewaterhouseCoopers

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Purpose-led work with real impact for Aotearoa New Zealand.
  • Learn new skills and stretch into new opportunities.
  • Be part of a diverse community of experts where you belong.
Work on meaningful strategy, design & transformation projects that make a difference, helping organisations transform through technology, data and AI.
subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)
2d ago
Listed twenty nine days ago

Customer Experience Manager

at WOOP

This is a Full time job

Eden Terrace, Auckland(Hybrid)
  • Fun team enviroment
  • Restaurant Quality Meals for Lunch
  • High autonomy role
Customer Experience Manager to own end-to-end member experience and CX strategy.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed three days ago

Workforce Planner, Customer Experience

at Halter

This is a Full time job

Auckland CBD, Auckland
  • Own and shape Halter’s global workforce planning function as we scale
  • Help scale technology that's transforming an entire industry
  • Work with serious autonomy in a high-performance, fast-moving environment
What if you could build the workforce planning engine for a company transforming an entire industry?
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed nine days ago

Customer Success & Onboarding Lead

at Caliber
Immediate start

This is a Full time job

Auckland CBD, Auckland(Remote)
$75,000 – $90,000 per year
  • Fully remote in New Zealand or Australia only
  • Build the process our future teams will use, with room to grow into leading it
  • Work directly with the team building Caliber and help shape the product
You know what recruitment software should do better. Lead onboarding and help shape Caliber. Fully remote in NZ or Australia.
subClassification: Recruitment - AgencyRecruitment - Agency classification: Human Resources & Recruitment(Human Resources & Recruitment)
9d ago
Listed four days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed twenty three days ago

Customer Experience Lead

at Everest - all about people

This is a Full time job

Hamilton Central, Waikato
  • Join one of New Zealand's most successful outdoor brands with a global footpri
  • Lead a customer-focused team and influence business-wide improvements.
  • Play a key role in delivering the premium experience Zempire is known for.
Create customer experiences as premium as the products.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
Listed twenty nine days ago

Project & Customer Experience Expert | Auckland

at AGB Stone

This is a Full time job

New Lynn, Auckland
$70,000 – $90,000pa (depending on experience)
Are you a person who loves to bring it all together. We don't need a Planner - we need a conductor.
subClassification: Production, Planning & SchedulingProduction, Planning & Scheduling classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
29d ago•Expiring
Listed eight days ago

Account Manager (Customer Experience)

at Corpay

This is a Full time job

Ellerslie, Auckland(Hybrid)
  • Hybrid role + amazing office spaces
  • Strong culture of promotion from within
  • Thrive on strategic conversations that drive retention and commercial success?
Your key purpose will be maximizing customer retention by working with early-life customers and partners across Australia and New Zealand.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
8d ago
Listed ten days ago

Customer Lifecycle Manager

at MyRepublic Limited

This is a Full time job

Mount Albert, Auckland(Hybrid)
$110,000 – $125,000 per year
  • Build Rocket’s lifecycle capability from the ground up
  • Make a visible impact on retention, churn and customer growth
  • High-autonomy role in a fast-growing NZ mobile challenger
Help build Rocket's Customer Lifecycle Management capability across onboarding, activation, engagement, retention and churn prevention.
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
10d ago
Listed four days ago

National Operations Manager

at EarnLearn

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Flexible Working arrangements
  • Great culture working in a purpose led organisation
  • Generous benefits
Lead national customer operations and drive service excellence across EarnLearn's Customer Operations function.
subClassification: Teaching - VocationalTeaching - Vocational classification: Education & Training(Education & Training)
4d ago
Listed four days ago

Head of Retention

at Partners Life

This is a Full time job

Takapuna, Auckland(Hybrid)
Annual bonus, insurances & hybrid working
  • Lead a high-impact retention function and shape how we support customers
  • Influence enterprise-wide outcomes by partnering across key business functions
  • Flexible hybrid working, attractive salary, annual bonus and insurances
Are you a commercially minded operational leader who can lead the development of our retention strategy and turn this strategy into practical action?
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed fifteen days ago

Customer Services Support

at Safety 'n Action

This is a Full time job

Albany, Auckland
  • Join a busy, supportive team and hit the ground running
  • Varied role helping customers and solving problems daily
  • Make a real impact supporting workplaces across NZ
Fast-paced Customer Service role helping customers with bookings, enquiries, and training support in a busy Auckland team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed seventeen days ago

Customer Experience Designer

at Livestock Improvement Corporation

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Work in the sector that powers the NZ economy!
  • Hybrid work options available
  • Fantastic team environment
  • Make a difference to NZ farmers and grow the economy!
Use customer insight to shape decisions, focus on high-impact opportunities, and drive commercial outcomes.
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
17d ago
Listed three days ago

Capability Lead - Customer Success

at WM New Zealand

This is a Full time job

East Tamaki, Auckland(Hybrid)
  • Competitive salary + laptop + mobile.
  • Flexible working
  • Onsite parking
We are looking for a practical, people-focused Capability Lead to shape learning, onboarding and development across Customer Success.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Customer Service Team Leader

at Bostik New Zealand

This is a Full time job

Auckland Airport, Auckland
  • Up to 10% annual bonus
  • Career progression
  • Employee Shares Program
Lead and grow the Customer Service team while making an impact with a global leader committed to your success.
subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
1d ago
Listed two days ago

Customer Experience Agent

at Trinity Wharf Tauranga

This is a Part time job

Tauranga Central, Bay of Plenty
Bring your customer service and administration skills to our hotel front desk. Work alongside great people, with a stunning water view!
subClassification: Front Office & Guest ServicesFront Office & Guest Services classification: Hospitality & Tourism(Hospitality & Tourism)
2d ago
Listed nine days ago

Customer Success Team Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Help grow a high-performing team while making investing simpler for everyday New Zealanders.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed eleven days ago

Customer Marketing Lead, NZ

at AMERICAN EXPRESS

This is a Full time job

Auckland CBD, Auckland
  • Own E2E delivery of Marketing strategy
  • Optimize luxury brand channel strategies
Shape Card Member engagement across New Zealand portfolio using data and insights.
subClassification: Brand ManagementBrand Management classification: Marketing & Communications(Marketing & Communications)
11d ago
Listed seventeen days ago

Customer Experience Designer

at Livestock Improvement Corporation

This is a Full time job

Newstead, Waikato(Hybrid)
Work in the sector that powers the NZ economy!
  • Hybrid work options available
  • Fantastic team environment
  • Make a difference to NZ farmers and grow the economy!
Use customer insight to shape decisions, focus on high-impact opportunities, and drive commercial outcomes.
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
17d ago
Listed twenty three days ago

Customer Sales and Experience Manager

at Building Consent Approvals

This is a Full time job

Christchurch Central, Canterbury
  • Above-award salary. Recognition for skill, leadership, and results
  • Great culture. Professional, practical, and a bit of fun along the way
Love building relationships and winning business? Lead BCAL’s sales and customer experience function and make a real impact on our growth
subClassification: Regional CouncilRegional Council classification: Government & Defence(Government & Defence)
23d ago
Listed twenty four days ago

Customer Success Manager

at Footprint New Zealand Limited

This is a Full time job

Albany, Auckland(Remote)
  • Relationship Management Role
  • Additional Benefits - Life cover, TPD and health insurance
  • Work from home and flexibility
Drive growth and retention across Footprint's corporate and adviser network as our next Customer Success Manager.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
24d ago•Expiring
Listed more than thirty days ago

Sales & Customer Experience Representative (Outbound Focus)

at Destro

This is a Contract/Temp job

Auckland CBD, Auckland
$32 per hour
Seeking a sales-driven professional with outbound calling experience to build customer relationships and drive B2B and B2C sales.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed nineteen days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
19d ago
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