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This is a featured job

Customer Experience Transition Manager

at Wellington Water Limited
Be an early applicant

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Customer Care

at Wellington Water Limited
Be an early applicant

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one hour ago

Customer Experience Transition Manager

at Wellington Water Limited
Be an early applicant

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one hour ago

Head of Customer Care

at Wellington Water Limited
Be an early applicant

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed sixteen days ago

Bookings & Customer Service Associate

at Wild Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$65,000 – $70,000 per year
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
16d ago
16d ago
Listed seven days ago

Customer Engagement & Loyalty Operations Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed twenty eight days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed one day ago

CUSTOMER SERVICES REPRESENTATIVE / LOGISTICS COORDINATOR

at Blue Star Swanson

This is a Full time job

Henderson, Auckland
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nine days ago

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
9d ago
9d ago
Listed twenty three days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
23d ago•Expiring
Listed two days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
2d ago
2d ago
Listed eight hours ago

Customer Experience Representative

at NZX Limited

This is a Full time job

Auckland CBD, Auckland
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
Enjoy working with data and helping customers? We'd love to hear from you!
Enjoy working with data and helping customers? We'd love to hear from you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed twenty eight days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
28d ago•Expiring
28d ago•Expiring
Listed two hours ago

Client Services Manager

at All Clear Group NZ
Be an early applicant

This is a Full time job

Waltham, Canterbury
Salary
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
Lead our Client Services team- drive outstanding client outcomes and operational success.
Lead our Client Services team- drive outstanding client outcomes and operational success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed eight days ago

Customer Success Executive

at Renti Limited

This is a Full time job

Ponsonby, Auckland
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed six days ago

Relationship & Service Delivery Manager

at Traffic New Zealand Limited

This is a Full time job

Parnell, Auckland(Hybrid)
$80,000 – $90,000 per year
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
6d ago
6d ago
Listed seven days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed two days ago

Showroom Sales Manager/Customer Experience

at Aitkens Hospitality

This is a Full time job

Christchurch Central, Canterbury
If you’re someone who thrives in a fast-paced sales environment and can deliver a first class showroom customer experience, this is the role for you!
If you’re someone who thrives in a fast-paced sales environment and can deliver a first class showroom customer experience, this is the role for you!
subClassification: ManagementManagement
classification: Sales(Sales)
2d ago
2d ago
Listed seventeen days ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
17d ago
17d ago
Listed twenty five days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
25d ago•Expiring
25d ago•Expiring
Listed eight hours ago

Branch Manager

at PlaceMakers

This is a Full time job

Christchurch Central, Canterbury
4% Kiwisaver employer contribution
  • Attractive salary + Company vehicle + STI
  • Great career progression opportunities + Employment education Fund
  • Discounted goods & services + EAP
  • Attractive salary + Company vehicle + STI
  • Great career progression opportunities + Employment education Fund
  • Discounted goods & services + EAP
Lead Cranford Street branch, inspire a high-performing team, build strong relationships, and deliver great results and customer experience.
Lead Cranford Street branch, inspire a high-performing team, build strong relationships, and deliver great results and customer experience.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed fifty eight minutes ago

CRM & Customer Insights Manager

at Barkers
Be an early applicant

This is a Full time job

Grafton, Auckland
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
58m ago
58m ago
Listed eight days ago

Customer Education Specialist

at Rave Build Management Ltd

This is a Full time job

Christchurch Central, Canterbury(Remote)
$80,000 – $90,000 per year
Customer Education Specialist responsible for customer training, onboarding, help content, reporting, and improving customer engagement and retention.
Customer Education Specialist responsible for customer training, onboarding, help content, reporting, and improving customer engagement and retention.
subClassification: OtherOther
classification: Construction(Construction)
8d ago
8d ago
Listed four days ago

Despatch Manager - Customer Service & Logistics

at Wellington Chocolate Factory

This is a Part time job

Newtown, Wellington
$30 – $35 per hour
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
subClassification: Warehousing, Storage & DistributionWarehousing, Storage & Distribution
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
4d ago
4d ago
Listed ten days ago

Senior Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
Love exceeding customer expectations and have MSP experience?
Love exceeding customer expectations and have MSP experience?
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed ten days ago

Client Relationship Manager

at HRtoolkit

This is a Full time job

Wellington(Remote)
  • Join a dynamic and growing team and help drive data-driven client success
  • Drive the end-to-end sales and client relationship life cycle
  • A strong relationship builder, with attention to detail
  • Join a dynamic and growing team and help drive data-driven client success
  • Drive the end-to-end sales and client relationship life cycle
  • A strong relationship builder, with attention to detail
Are you passionate about building strong relationships and delivering exceptional service? An excellent communicator, with tenacity and drive?
Are you passionate about building strong relationships and delivering exceptional service? An excellent communicator, with tenacity and drive?
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
10d ago
10d ago
Listed seven hours ago

Regional General Manager - Oceania

at Brannigans Consulting Limited

This is a Full time job

Christchurch Central, Canterbury
Christchurch Based
  • Lead performance and customer experience
  • Guide a high performing multidisciplinary team
  • Fast growing and successful tech company
  • Lead performance and customer experience
  • Guide a high performing multidisciplinary team
  • Fast growing and successful tech company
The Regional General Manager will lead a multidisciplinary team across Sales, Customer Care and Software Development
The Regional General Manager will lead a multidisciplinary team across Sales, Customer Care and Software Development
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
7h ago
7h ago
Listed fifteen days ago

Customer Service Manager

at Hunter Campbell Limited

This is a Full time job

Penrose, Auckland
Paid wellbeing day + fitness subsidy + discounts
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
Lead a customer service team within a global ingredients distribution business.
Lead a customer service team within a global ingredients distribution business.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed sixteen days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
16d ago
16d ago
Listed fifteen days ago

Customer Relationship Manager - Garments

at Taylors

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • We offer stable employment opportunities to people from all walks of life
  • Supportive and inclusive work environments
  • On the job training
  • We offer stable employment opportunities to people from all walks of life
  • Supportive and inclusive work environments
  • On the job training
We’re looking for a proactive Customer Relationship Manager – Garments to join our Auckland team.
We’re looking for a proactive Customer Relationship Manager – Garments to join our Auckland team.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed nine days ago

Farming Customer Success Manager

at Datamars Ltd

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$80k-$95k plus company vehicle
  • Hybrid role: technical support plus some on-farm engagement
  • Strong South Island focus with real farmer impact
  • Join a global leader in smart farming technology
  • Hybrid role: technical support plus some on-farm engagement
  • Strong South Island focus with real farmer impact
  • Join a global leader in smart farming technology
Delivering both phone technical support, training, and on-farm support helping farmers maximise value from Datamars smart farming technology.
Delivering both phone technical support, training, and on-farm support helping farmers maximise value from Datamars smart farming technology.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
9d ago
9d ago
Listed twenty five days ago

Senior Customer Success Manager

at EROAD Limited

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
25d ago•Expiring
25d ago•Expiring
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