Customer Experience Manager Jobs in New Zealand, Job Vacancies - Mar 2026

This is a featured job

Customer Excellence Manager

at Cardinal Logistics

This is a Full time job

Manukau, Auckland

$120,000 – $130,000 p.a (based on experience)

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Drive outstanding customer service while leading a motivated team to deliver real results. Apply now to become our Customer Service Manager.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington

$85,000 – $100,000 per year

Central Location
Friendly work environment
Exciting opportunity to join a growing business

Central Location
Friendly work environment
Exciting opportunity to join a growing business

Immediate Start

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed eighteen days ago

Customer Excellence Manager

at Cardinal Logistics

This is a Full time job

Manukau, Auckland

$120,000 – $130,000 p.a (based on experience)

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Drive outstanding customer service while leading a motivated team to deliver real results. Apply now to become our Customer Service Manager.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed three days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland

$36 – $40 per hour

You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed twenty three hours ago

Customer Resolutions Specialist

at Rabobank New Zealand

This is a Full time job

Hamilton Central, Waikato

Play a critical role in ensuring fair, efficient, and meaningful outcomes
Exciting opportunity to join a values-driven organisation
Represent the customer voice

Play a critical role in ensuring fair, efficient, and meaningful outcomes
Exciting opportunity to join a values-driven organisation
Represent the customer voice

A specialist role dedicated to managing escalated complaints, shaping customer‑driven improvements, and ensuring fair, high‑quality outcomes.

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

23h ago

Listed two days ago

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington

$85,000 – $100,000 per year

Central Location
Friendly work environment
Exciting opportunity to join a growing business

Central Location
Friendly work environment
Exciting opportunity to join a growing business

Immediate Start

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed eighteen hours ago

Customer Service Manager

at UniLodge New Zealand

This is a Full time job

Christchurch Central, Canterbury

Team leadership and operations role with a property management twist! Join the team at UniLodge in managing front of house procedures.

subClassification: ManagementManagement

classification: Hospitality & Tourism(Hospitality & Tourism)

18h ago

Listed seventeen days ago

Customer Experience & Engagement Manager

at Bayleys Property Services

This is a Full time job

Auckland CBD, Auckland

Seeking a talented Customer Experience & Engagement Manager to lead marketing, communications and engagement.

subClassification: ManagementManagement

classification: Marketing & Communications(Marketing & Communications)

17d ago

Listed five days ago

Customer Care Lead

at Enliven Northern

This is a Full time job

Penrose, Auckland

$80,000 per year

Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
Central Penrose location close to train and cafes
Frontline role collaberating with our clients and the team

Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
Central Penrose location close to train and cafes
Frontline role collaberating with our clients and the team

Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed twenty four days ago

Customer Retention Manager

at Heartland Bank

Expiring soon

This is a Full time job

Newmarket, Auckland

Join a constantly evolving kiwi company!
Great opportunity to make this new role your own!
Centrally based in Newmarket

Join a constantly evolving kiwi company!
Great opportunity to make this new role your own!
Centrally based in Newmarket

We have an exciting opportunity for an experienced Customer Retention Manager to join our team in Newmarket.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

24d ago

Listed twenty six days ago

School Success Manager

at Writer's Toolbox

Expiring soon

This is a Full time job

Epsom, Auckland(Hybrid)

$120,000 – $125,000 per year

Showcase your educational experience and customer experience skills
Drive results while delivering solutions that make a real difference
Join us and transform lives for good

Showcase your educational experience and customer experience skills
Drive results while delivering solutions that make a real difference
Join us and transform lives for good

Do you have teaching experience, commercial drive, and the heart to create a world-class customer experience for schools?

subClassification: OtherOther

classification: Education & Training(Education & Training)

26d ago

Listed six days ago

National Customer and Crew Manager

at KiwiRail

This is a Full time job

Wellington

Location, Wellington or Christchurch
Lead and inspire onboard crew all year round
Develop and design processes, checklists, workflows, etc.

Location, Wellington or Christchurch
Lead and inspire onboard crew all year round
Develop and design processes, checklists, workflows, etc.

Keep the journey on track - lead the crews delivering world-class rail experiences across Aotearoa.

subClassification: ManagementManagement

classification: Hospitality & Tourism(Hospitality & Tourism)

6d ago

Listed five days ago

Customer Experience (CX) Lead

at Partners Life

This is a Full time job

Takapuna, Auckland

Senior, hands‑on CX role with end‑to‑end ownership
Enterprise‑wide influence across product, tech, and operations
Hybrid work options, competitive salary, bonus and insurance covers

Senior, hands‑on CX role with end‑to‑end ownership
Enterprise‑wide influence across product, tech, and operations
Hybrid work options, competitive salary, bonus and insurance covers

A fantastic opportunity for a seasoned CX professional to join a growing business and influence decisions across products, services & distribution!

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

5d ago

Listed twenty days ago

Customer Support Team Leader

at Husqvarna New Zealand Ltd

This is a Full time job

Mangere, Auckland

Global & Innovative Organisation
Marketing leading products.
Immediate start available.

Global & Innovative Organisation
Marketing leading products.
Immediate start available.

Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

20d ago

Listed twenty four days ago

Customer Success Lead

at Storbie

Expiring soon

This is a Full time job

Wellington Central, Wellington(Hybrid)

High-impact role shaping how we retain and grow customers
Blend Customer Success with customer marketing and advocacy
Work with AI tools to scale a premium customer experience

High-impact role shaping how we retain and grow customers
Blend Customer Success with customer marketing and advocacy
Work with AI tools to scale a premium customer experience

Own customer success at Storbie, driving retention, adoption and growth as we expand globally.

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

24d ago

Listed eleven days ago

Senior Customer Success Manager

at Lancom Technology

This is a Full time job

Mount Eden, Auckland(Hybrid)

Salary + commission + health insurance +++

Health insurance + onsite parking + plus lots of other benefits
Flexible working (60% in office)
Continuous learning culture

Health insurance + onsite parking + plus lots of other benefits
Flexible working (60% in office)
Continuous learning culture

A role for someone who thrives at the intersection of strategy, relationships, and revenue, and who wants to shape how modern Customer Success is done

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

11d ago

Listed twenty five days ago

Customer Success Manager

at Komodo

Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

salary + commission + benefits

Direct access to founders, influence strategy, not just execution
Fast-growing EdTech SaaS
Have impact that actually matters across 35+ countries

Direct access to founders, influence strategy, not just execution
Fast-growing EdTech SaaS
Have impact that actually matters across 35+ countries

Commercially sharp CSM ready to own a global school portfolio in a scaling EdTech startup? Join us and turn wellbeing impact into predictable revenue.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

25d ago

Listed twenty hours ago