Customer Experience Manager Jobs in New Zealand, Job Vacancies - Nov 2026

Listed fifteen days ago

Customer Experience Manager

This is a Full time job

Own all areas of the customer experience
You are a digital native - someone who leans into AI and automation
Join a high-performing team of passionate foodies who love what they do

People-focused, tech-curious and passionate about great food? Help shape customer experience and explore how AI can make things smarter.

Recruited byWilliam Bradley

15d ago

Listed one day ago

Senior Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland

Drive outcomes across large enterprise and enterprise portfolios
Partner with technical teams to solve problems and build adoption
Engage CxOs and shape strategy with real autonomy

Own high-value fleet tech accounts at EROAD, a global telematics leader on NZX and ASX

1d ago

Listed five days ago

Customer Services Manager

at Veolia

This is a Full time job

Papakura, Auckland

If you can tick most of the boxes and are keen to contribute to Veolia's ecological transformation, then hit the apply button now!

5d ago

Listed two days ago

National Customer Service Manager

at Forte Recruitment Ltd

This is a Full time job

Wellington

Wellington Based
Be part of the Senior Leadership team
National role

Lead a national customer service team, drive smarter systems and processes, and shape a high-performing, people-first culture.

2d ago

Listed six days ago

Head of Customer Experience

at Waikato District Council

This is a Full time job

Ngaruawahia, Waikato

This role is about much more than service delivery.
Combine strategic thinking with operational excellence.
A pivotal leadership role at a time of significant evolution and opportunity.

Rare opportunity to lead a significant customer-facing function.

6d ago

Listed nine days ago

Customer Experience Optimisation Manager

at Waikato District Council

This is a Full time job

Ngaruawahia, Waikato

Help redefine what great customer experience looks like.
Every improvement makes life easier for our customers.
Use customer insights and innovation to deliver better outcomes.

Help redefine what great customer experience looks like.

9d ago

Listed seven days ago

Customer Service Manager

at PAK'nSAVE

This is a Full time job

Paraparaumu, Wellington(Hybrid)

$80000 - $100000

Calling all proven leaders - check out this rare senior-level management position in a vibrant customer centric business.

7d ago

Listed two days ago

Senior Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland

Drive outcomes across large enterprise and enterprise portfolios
Partner with technical teams to solve problems and build adoption
Engage CxOs and shape strategy with real autonomy

Own high-value fleet tech accounts at EROAD, a global telematics leader on NZX and ASX

2d ago

Listed twenty one days ago

Customer Success Manager

at IDT Limited

This is a Full time job

Avondale, Auckland(Hybrid)

$85,000 – $100,000 per year

Customer Success Manager to manage existing customer accounts and drive retention.

21d ago

Listed one day ago

Customer Operations Manager

at Indevin Ltd

This is a Contract/Temp job

Auckland(Hybrid)

Full time Permanent Hybrid working opportunity
Newmarket location: close to shops, restaurants and public transport
Salary + Phone + Wine Allowance + Wellness Allowance

Lead a high-performing customer operations team across domestic and international markets in this 12-month fixed-term role.

1d ago

Listed nine days ago

Customer Experience Specialist

at Cookie Time Limited

This is a Full time job

Henderson, Auckland

Big cookie energy. Sharp on the details. Brilliant with customers.

9d ago

Listed twenty six days ago

Customer Service Manager

at Utemaster

This is a Full time job

Kerepehi, Waikato

$90,000 – $120,000 per year

Own customer service and after-sales across NZ and AU
Hands-on leadership role with a real mandate to improve process
Established Kiwi manufacturer, 30+ years building ute gear

Lead our customer service and after-sales team, and provide support to sales. Hands-on management role in Kerepehi.

Responsive hirer

26d ago•Expiring

Listed thirteen days ago

Customer Experience specialist

at Sheppard Cycles Australia Pty Ltd

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

$70,000 – $75,000 per year

Join Scott during an exciting period of transformation, investment and growth
Build enduring relationships with specialty retail partners across New Zealand
Help more people like you find clarity, connection and meaning through movement

Work at the epicentre of a global active lifestyle brand as it embarks on its ANZ transformation

13d ago

Listed thirteen days ago

Customer Success Manager (CSM) - Health & Safety AI Startup

at Inviol

This is a Full time job

Grafton, Auckland

Be the heartbeat of customer success at a fast growing Kiwi startup competing on the global stage.

Responsive hirer

13d ago

Listed eight days ago

Head of Customer Experience and Insights

at Tiaki Wai

This is a Full time job

Petone, Wellington(Hybrid)

Shape customer experience from the ground up
Build a customer-first organisational capability
Based in Petone

How often do you get the opportunity to help design the customer experience of a new organisation from the ground up?

8d ago

Listed five days ago

Customer Success Manager (Auckland)

at Potentia

This is a Full time job

Auckland(Hybrid)

Help build and shape Customer Success from the ground up
Own your customer portfolio and retention outcomes
Join a business investing in its people and technology

Take ownership of customer retention and help build a new Customer Success function

5d ago

Listed one day ago

Global Customer Experience Director

at Halter

This is a Full time job

Auckland CBD, Auckland

Build and lead a world-class global support function that drives customer outcomes, growth and trust.

1d ago

Listed fifteen days ago

Sales Support Manager (Customer Experience & Back of House Operations)

at The Warehouse Limited & Warehouse Stationery

This is a Full time job

Paraparaumu, Wellington

Strong management to support your development
Team discount card to use all our brands
Career progression galore

Sales Support Manager leading front-end operations, ensuring smooth customer service and team management.

15d ago

Listed five days ago

Customer Success Manager (Christchurch)

at Potentia

This is a Full time job

Christchurch, Canterbury(Hybrid)

Help build and shape Customer Success from the ground up
Own your customer portfolio and retention outcomes
Join a business investing in its people and technology

Take ownership of customer retention and help build a new Customer Success function

5d ago

Listed thirteen days ago

Customer Engagement & Insights Manager

at Dunedin Venues Management Limited

This is a Full time job

North Dunedin, Otago

Combine strategy, leadership and customer experience.
Make a real impact in a dynamic, high performing team.
Be part of shaping exceptional experiences for members and guests.

Lead customer engagement, insights and membership growth while shaping exceptional experiences across Dunedin's premiere venues and events.

13d ago

Listed five days ago

Manager Customer Care - Case Management Fixed term until January 2028

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland

Flexible Working

Strategic and Operational leadership
Fixed term until January 2028
Continue with the continuous improvement and team motivation

Te Whiwhinga mahi - Manager Customer Care – Fixed term until January 2028

5d ago

Listed seven days ago

Customer Success Manager - The I.T. Team

at Lyra Technology Group

This is a Full time job

Addington, Canterbury(Hybrid)

Build trusted client partnerships and drive long-term success.
Join a growing MSP with career development opportunities.
Flexible work options and a supportive, collaborative team.

Join The I.T Team as a Customer Success Manager. Build client relationships, drive growth, and help businesses succeed through technology.

7d ago

Listed one day ago

Customer Success Manager

at A.C. Nielsen (N.Z.) ULC

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$80,000 per year

Join a dynamic team, leading the data and insights needs with a world-leading global market intelligence provider!

1d ago

Listed twenty nine days ago

Senior Customer Experience Lead

at LES MILLS INTERNATIONAL LTD

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Lead and answer instructor support and escalations
Own partnership-related inquiries and technical support
Manage stakeholders and cross-functional leadership

Lead customer experience, resolve complex issues and build smarter, scalable support processes across our global business.

29d ago•Expiring

Listed nine days ago

Customer Lead

at Waitī Waters Limited

This is a Full time job

Masterton, Wellington(Hybrid)

Put the customer at the heart of a new organisation.
Establish customer services and ways of working from an early stage.
Make a tangible difference to how people experience their water services.

Lead the customer experience at Waitī Waters, shaping how people access services, resolve issues and interact with their water services provider.

9d ago

Listed seven days ago

Customer Service Manager

at Regus New Zealand

This is a Full time job

Auckland CBD, Auckland

$55,000 – $65,000 per year

The worlds largest flexible workspace provider
Great work environment with a supportive team and ongoing development
Be part of our community

Customer Services Manager responsible for all aspects of centre performance with autonomy to manage as your own business.

7d ago

Listed twenty eight days ago

Service Delivery & Improvement Manager

at People Associates Limited

This is a Full time job

Penrose, Auckland

Turn customer insight into better services, lead a small team, and make real improvements that matter.

Responsive hirer

28d ago•Expiring

Listed thirteen days ago

Customer Experience Lead

at Auckland Council

This is a Contract/Temp job

Auckland

Fixed term full-time role

Shape customer outcomes across major transport infrastructure initiatives
Fixed-term opportunity influencing projects across Tāmaki Makaurau
Drive customer-centred outcomes for Auckland communities

Lead customer experience initiatives that improve journeys, drive better outcomes and make a real difference for Aucklanders.

13d ago•Expiring

Listed twelve days ago

Team Leader, Operations

at NZX Limited

This is a Full time job

Auckland CBD, Auckland

Lead, coach, and develop a team of Customer Experience Representatives to deli
Identify opportunities to improve operational processes, customer experiences,
Proactively manage risks, escalations, incidents, and complex customer matters.

Partner with leaders and stakeholders across the business to support strategic initiatives, change programmes, and operational priorities.

12d ago•Expiring

Listed fifteen days ago

National Retail and Operations Manager

at Hallensteins

This is a Full time job

Newmarket, Auckland

Lead an iconic Kiwi brand and make your mark on a national scale.
Inspire, develop and empower high-performing retail teams across NZ.
Drive retail excellence, operational success and business growth.

Lead the future of Hallensteins! Drive retail excellence, inspire high-performing teams and make your mark on an iconic Kiwi brand.

15d ago

Listed nine days ago

Customer Services & Operations Manager

at Star Personnel Ltd

This is a Full time job

Auckland Airport, Auckland(Hybrid)

$110,000 – $130,000 per year

Excellent role for growth
A huge focus on both internal culture and client satisfaction
Work with a Driven and supportive Manager

Join a successful and growing business where your experience, input and leadership will help shape the next stage of its journey.

9d ago

Listed thirteen hours ago

Customer Service Operations Analyst

at LES MILLS INTERNATIONAL LTD

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Free gym membership and LM+ Subscription
High-impact role at the core of growth
Health Insurance discount

Solve complex customer challenges, support your team and help shape smarter, AI-enabled customer service at LES MILLS+

13h ago

1,862 customer experience manager jobs in New Zealand

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