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This is a featured job
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one hour ago
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed sixteen days ago

This is a Full time job

$65,000 – $70,000 per year
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
16d ago
16d ago
Listed one hour ago
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed twenty eight days ago

This is a Full time job

Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d agoExpiring
28d agoExpiring
Listed seven days ago

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed nine days ago
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
9d ago
9d ago
Listed twenty three days ago
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d agoExpiring
23d agoExpiring
Listed twenty eight days ago

This is a Full time job

$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
28d agoExpiring
28d agoExpiring
Listed two days ago
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
2d ago
2d ago
Listed eight days ago
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed one day ago
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed six days ago

This is a Full time job

Parnell, Auckland(Hybrid)
$80,000 – $90,000 per year
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
6d ago
6d ago
Listed two days ago
If you’re someone who thrives in a fast-paced sales environment and can deliver a first class showroom customer experience, this is the role for you!
If you’re someone who thrives in a fast-paced sales environment and can deliver a first class showroom customer experience, this is the role for you!
subClassification: ManagementManagement
classification: Sales(Sales)
2d ago
2d ago
Listed seventeen days ago

This is a Full time job

$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
17d ago
17d ago
Listed twenty five days ago

This is a Full time job

Albany, Auckland(Hybrid)
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
25d agoExpiring
25d agoExpiring
Listed eight days ago

This is a Full time job

$80,000 – $90,000 per year
Customer Education Specialist responsible for customer training, onboarding, help content, reporting, and improving customer engagement and retention.
Customer Education Specialist responsible for customer training, onboarding, help content, reporting, and improving customer engagement and retention.
subClassification: OtherOther
classification: Construction(Construction)
8d ago
8d ago
Listed four days ago
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
subClassification: Warehousing, Storage & DistributionWarehousing, Storage & Distribution
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
4d ago
4d ago
Listed ten days ago

This is a Full time job

Wellington(Remote)
  • Join a dynamic and growing team and help drive data-driven client success
  • Drive the end-to-end sales and client relationship life cycle
  • A strong relationship builder, with attention to detail
  • Join a dynamic and growing team and help drive data-driven client success
  • Drive the end-to-end sales and client relationship life cycle
  • A strong relationship builder, with attention to detail
Are you passionate about building strong relationships and delivering exceptional service? An excellent communicator, with tenacity and drive?
Are you passionate about building strong relationships and delivering exceptional service? An excellent communicator, with tenacity and drive?
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
10d ago
10d ago
Listed ten days ago
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
Love exceeding customer expectations and have MSP experience?
Love exceeding customer expectations and have MSP experience?
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed sixteen days ago
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
16d ago
16d ago
Listed fifteen days ago

This is a Full time job

Paid wellbeing day + fitness subsidy + discounts
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
Lead a customer service team within a global ingredients distribution business.
Lead a customer service team within a global ingredients distribution business.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed fifteen days ago
  • We offer stable employment opportunities to people from all walks of life
  • Supportive and inclusive work environments
  • On the job training
  • We offer stable employment opportunities to people from all walks of life
  • Supportive and inclusive work environments
  • On the job training
We’re looking for a proactive Customer Relationship Manager – Garments to join our Auckland team.
We’re looking for a proactive Customer Relationship Manager – Garments to join our Auckland team.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed nine days ago

This is a Full time job

$80k-$95k plus company vehicle
  • Hybrid role: technical support plus some on-farm engagement
  • Strong South Island focus with real farmer impact
  • Join a global leader in smart farming technology
  • Hybrid role: technical support plus some on-farm engagement
  • Strong South Island focus with real farmer impact
  • Join a global leader in smart farming technology
Delivering both phone technical support, training, and on-farm support helping farmers maximise value from Datamars smart farming technology.
Delivering both phone technical support, training, and on-farm support helping farmers maximise value from Datamars smart farming technology.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
9d ago
9d ago
Listed twenty five days ago
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
25d agoExpiring
25d agoExpiring
Listed four days ago

This is a Full time job

Competitive Salary
  • Join a fast-growing national business with real career progression
  • Lead and grow a team in a thriving national property services business
  • Great culture, real development, and a company that backs its people
  • Join a fast-growing national business with real career progression
  • Lead and grow a team in a thriving national property services business
  • Great culture, real development, and a company that backs its people
Lead a high-performing team at a growing NZ business. Great culture, real growth, and the occasional road trip. Ready to make your mark?
Lead a high-performing team at a growing NZ business. Great culture, real growth, and the occasional road trip. Ready to make your mark?
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed two hours ago
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
Lead our Client Services team- drive outstanding client outcomes and operational success.
Lead our Client Services team- drive outstanding client outcomes and operational success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed fifteen days ago

This is a Full time job

$80,000 – $100,000 per year + Quarterly Bonus
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed four days ago
  • Lead the regional performance and execution in NZ
  • Inspire and align our NZ Centre Managers and drive high performance teams
  • Be a key connection between our operations in NZ and our Australian enterprise
  • Lead the regional performance and execution in NZ
  • Inspire and align our NZ Centre Managers and drive high performance teams
  • Be a key connection between our operations in NZ and our Australian enterprise
We have a rare and exciting opportunity for a Regional Manager, Centre Experience to lead and manage our five Westfield destinations in New Zealand.
We have a rare and exciting opportunity for a Regional Manager, Centre Experience to lead and manage our five Westfield destinations in New Zealand.
subClassification: Retail & Property DevelopmentRetail & Property Development
classification: Real Estate & Property(Real Estate & Property)
4d agoExpiring
4d agoExpiring
Listed eighteen days ago

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
18d ago
18d ago
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