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This is a featured job

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
Featured
Featured
This is a featured job

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary | Growth + Modern Tools
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed one day ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
1d ago
1d ago
Listed eight days ago

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
8d ago
8d ago
Listed twelve days ago

Customer Experience Specialist

at Preno

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • High degree of independence and ownership
  • Flexibility to work from home and in our Christchurch office
  • Grow your skills with access to AI & best in class tools
  • High degree of independence and ownership
  • Flexibility to work from home and in our Christchurch office
  • Grow your skills with access to AI & best in class tools
Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.
Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
6d ago
6d ago
Listed eight days ago

Operations & Customer Experience Coordinator

at Electric Scooter Shop

This is a Part time job

Takapuna, Auckland
$25 – $30 per hour
  • Flexibility in work hours to suit family obligations
  • Fast paced growing company
  • Dynamic - no two days the same
  • Flexibility in work hours to suit family obligations
  • Fast paced growing company
  • Dynamic - no two days the same
We need someone at the heart of our operations – overseeing inventory management, assisting customers, and helping maintain our online presence.
We need someone at the heart of our operations – overseeing inventory management, assisting customers, and helping maintain our online presence.
subClassification: Management - StoreManagement - Store
classification: Retail & Consumer Products(Retail & Consumer Products)
8d ago
8d ago
Listed fifteen days ago

Customer Experience Coordinator

at Reynolds Group Ltd

This is a Full time job

Penrose, Auckland(Hybrid)
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
15d ago
15d ago
Listed twenty days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
20d ago
20d ago
Listed four hours ago

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary | Growth + Modern Tools
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4h ago
4h ago
Listed twenty seven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed six days ago

Customer Engagement & Loyalty Operations Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
6d ago
6d ago
Listed twenty two days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Penrose, Auckland
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed one day ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed twenty three hours ago

Customer Experience Agent

at Hampshire (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Remote)
Join a growing Customer Experience Centre from the ground up, helping shape the way we deliver exceptional guest experiences.
Join a growing Customer Experience Centre from the ground up, helping shape the way we deliver exceptional guest experiences.
subClassification: Front Office & Guest ServicesFront Office & Guest Services
classification: Hospitality & Tourism(Hospitality & Tourism)
23h ago
23h ago
Listed nine days ago

Customer Success Specialist

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Great environment in growing tech organisation!
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed fifteen days ago

Customer Experience Consultant

at Booths Logistics

This is a Full time job

Auckland CBD, Auckland
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed nine hours ago

Business Improvement Lead – Member Services

at Southern Cross Health Society

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead and coach a high-performing improvement team
  • Deliver process, people, and technology improvements using data insights
  • Embed continuous improvement and drive sustainable, customer-focused change
  • Lead and coach a high-performing improvement team
  • Deliver process, people, and technology improvements using data insights
  • Embed continuous improvement and drive sustainable, customer-focused change
Lead business improvement to transform Member Services, driving smarter processes, better experiences, and sustained operational performance.
Lead business improvement to transform Member Services, driving smarter processes, better experiences, and sustained operational performance.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
9h ago
9h ago
Listed twenty one days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
21d ago
21d ago
Listed sixteen days ago

Customer Service Associate

at MNX Global Logistics

This is a Full time job

Mangere, Auckland
  • Global company
  • Career Growth and Development:
  • Training provided
  • Global company
  • Career Growth and Development:
  • Training provided
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty nine days ago

Senior Project Manager - CX

at Comspek International Limited

This is a Full time job

Auckland(Hybrid)
We are seeking a Senior Project Manager for Transformation Tribe across Digital Channels Cloud and CX.
We are seeking a Senior Project Manager for Transformation Tribe across Digital Channels Cloud and CX.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
29d ago•Expiring
29d ago•Expiring
Listed six days ago

Customer Service Consultant

at VEC LTD

This is a Contract/Temp job

Auckland CBD, Auckland
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed one day ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Christchurch Central, Canterbury(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed six days ago

UX Designer - 6 Month Contract

at Webjet Group NZ

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
  • 6-month contract starting ASAP
  • Exciting strategic projects across two established global travel brands
  • Hybrid, fun and flexible working environment with great employee benefits
  • 6-month contract starting ASAP
  • Exciting strategic projects across two established global travel brands
  • Hybrid, fun and flexible working environment with great employee benefits
This is an exciting contract opportunity at Webjet Group NZ for you to step into a design role shaping meaningful CX and product innovation.
This is an exciting contract opportunity at Webjet Group NZ for you to step into a design role shaping meaningful CX and product innovation.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
6d ago
6d ago
Listed six days ago

Marketing Lead

at REINZ

This is a Full time job

Grafton, Auckland(Hybrid)
Exciting opportunity for a marketing dynamo to lead growth, digital performance and member engagement.
Exciting opportunity for a marketing dynamo to lead growth, digital performance and member engagement.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
6d ago
6d ago
Listed twenty two days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed sixteen days ago

Head of Brand, Marketing & Propositions

at Tower Limited

This is a Full time job

Auckland CBD, Auckland
Competitive Salary, Annual Review and Benefits
  • Join an award-winning proudly Kiwi organisation in the heart of Auckland
  • Leadership opportunity working closely with Chief Customer & Marketing Officer
  • Discounts on Tower insurance products
  • Join an award-winning proudly Kiwi organisation in the heart of Auckland
  • Leadership opportunity working closely with Chief Customer & Marketing Officer
  • Discounts on Tower insurance products
Build a bold challenger brand at Tower. Lead brand, growth & propositions to make insurance simpler, more human and rewarding.
Build a bold challenger brand at Tower. Lead brand, growth & propositions to make insurance simpler, more human and rewarding.
subClassification: Brand ManagementBrand Management
classification: Marketing & Communications(Marketing & Communications)
16d ago
16d ago
Listed fourteen days ago

Customer Service Manager

at Hunter Campbell Limited

This is a Full time job

Penrose, Auckland
Paid wellbeing day + fitness subsidy + discounts
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
  • Newly rescoped role to support on their transformation journey
  • Generous benefits including potential to earn an annual bonus
  • Penrose location with parking
Lead a customer service team within a global ingredients distribution business.
Lead a customer service team within a global ingredients distribution business.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twenty two days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Rosedale, Auckland
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed one day ago

Team Leader Customer Services and Engagement: H2O Xtream Aquatic Centre

at Upper Hutt City Council

This is a Full time job

Upper Hutt, Wellington
  • Professional development opportunities
  • Flexible Hours
  • Health and wellness benefits
  • Professional development opportunities
  • Flexible Hours
  • Health and wellness benefits
We are looking for a leader with experience in customer service management, strong communication skills and proven public relations expertise.
We are looking for a leader with experience in customer service management, strong communication skills and proven public relations expertise.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eight days ago

Digital & Business Transformation Manager (12 month fixed term contract)

at Donaldson Brown Insurance Brokers

This is a Full time job

Parnell, Auckland(Hybrid)
Are you passionate about driving digital transformation and improving business processes...then this could be the role for you!
Are you passionate about driving digital transformation and improving business processes...then this could be the role for you!
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed twelve days ago

Design Lead

at Catch Design

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • 4 weeks annual leave + 5 ‘Happy days' per year
  • Your birthday off!
  • Team culture – central city offices, great snacks, company-wide events
  • 4 weeks annual leave + 5 ‘Happy days' per year
  • Your birthday off!
  • Team culture – central city offices, great snacks, company-wide events
Lead UX/UI design on complex digital projects and help shape meaningful experiences with a collaborative, design-led team.
Lead UX/UI design on complex digital projects and help shape meaningful experiences with a collaborative, design-led team.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
12d ago
12d ago
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