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General Manager, Customer Services

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
Featured
Featured
This is a featured job

Client Growth Specialist

at Answer Services ( NZ ) Ltd

This is a Full time job

Newmarket, Auckland
$80,000 + Commission + Allowances per year
  • HubSpot, AI tools, dashboards - tech is core, not a bonus.
  • Direct line to the GM. Your input shapes how we grow.
  • HubSpot, AI tools, dashboards - tech is core, not a bonus.
  • Direct line to the GM. Your input shapes how we grow.
Drive client growth & expansion. Competitive pay, professional development & great work-life balance.
Drive client growth & expansion. Competitive pay, professional development & great work-life balance.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
Featured
Featured
Listed three days ago

Customer Service Manager - Toast Electric

at Sustainability Trust

This is a Full time job

Wellington Central, Wellington(Hybrid)
$90,000 – $95,000 per year
Lead a team that’s changing the way electricity retail works in Aotearoa. Toast Electric is not your typical power company.
Lead a team that’s changing the way electricity retail works in Aotearoa. Toast Electric is not your typical power company.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed nine days ago

General Manager, Customer Services

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
9d ago
9d ago
Listed thirteen days ago

Customer Service Manager

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
$70,000 – $80,000 per year
  • Lead and develop a customer service team
  • Competitive salary
  • Join a respected, growing NZ business
  • Lead and develop a customer service team
  • Competitive salary
  • Join a respected, growing NZ business
Lead and develop a high-performing customer service team within a respected NZ business focused on delivering exceptional customer experiences.
Lead and develop a high-performing customer service team within a respected NZ business focused on delivering exceptional customer experiences.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed five days ago

Operations Manager - Logistics and Customer

at Decipher Group Limited

This is a Full time job

Christchurch, Canterbury
  • Build operational excellence across international markets
  • Lead people, systems, and customer outcomes
  • Drive improvement within a growing business
  • Build operational excellence across international markets
  • Lead people, systems, and customer outcomes
  • Drive improvement within a growing business
Build operational excellence, lead high-performing teams, and shape the future of a growing international business.
Build operational excellence, lead high-performing teams, and shape the future of a growing international business.
subClassification: ManagementManagement
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
5d ago
5d ago
Listed five days ago

Customer Service Coordinator

at Nature Baby Ltd

This is a Full time job

Grey Lynn, Auckland
$60,000 – $65,000 per year
Customer Service Coordinator responsible for delivering exceptional customer support, managing enquiries and improving processes.
Customer Service Coordinator responsible for delivering exceptional customer support, managing enquiries and improving processes.
subClassification: OtherOther
classification: Retail & Consumer Products(Retail & Consumer Products)
5d ago
5d ago
Listed four days ago

Customer Connect Manager

at Chorus
Expiring soon

This is a Full time job

Auckland(Hybrid)
  • Enjoy hybrid working with flexibility to find work/life balance
  • Competitive benefits package
  • Become an agent of change in our Customer Connect Team
  • Enjoy hybrid working with flexibility to find work/life balance
  • Competitive benefits package
  • Become an agent of change in our Customer Connect Team
Lead a high-impact Customer Connect function through transformation, driving customer outcomes, performance and future capability.
Lead a high-impact Customer Connect function through transformation, driving customer outcomes, performance and future capability.
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed five days ago

Customer Service Manager

at UniLodge New Zealand

This is a Full time job

Auckland CBD, Auckland
Team leadership and operations role with a property management twist! Join the team at our newest building.
Team leadership and operations role with a property management twist! Join the team at our newest building.
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
5d ago
5d ago
Listed five days ago

Product Manager - Customer Experience

at Corpay

This is a Full time job

Ellerslie, Auckland(Hybrid)
  • High-impact role with visibility across ANZ and the wider Corpay Business.
  • Opportunity to shape how customer experience is owned in the business
  • Work across multiple teams and influence real outcomes
  • High-impact role with visibility across ANZ and the wider Corpay Business.
  • Opportunity to shape how customer experience is owned in the business
  • Work across multiple teams and influence real outcomes
In this role, you will take ownership of how our products are experienced by customers across Australia and New Zealand.
In this role, you will take ownership of how our products are experienced by customers across Australia and New Zealand.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed twenty days ago

Despatch Manager - Customer Service & Logistics

at Wellington Chocolate Factory

This is a Part time job

Newtown, Wellington
$30 – $35 per hour
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
  • Join NZ's leading ethical, bean-to-bar craft chocolate factory
  • Blending order fulfillment, customer care, and inventory coordination
  • 3-4 days per week with a premium pay rate ($30-$35/hr) in Newtown
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
We source premium Pacific cacao, but the journey ends with you. Own our final mile in Newtown. Precision packing meets boutique customer care.
subClassification: Warehousing, Storage & DistributionWarehousing, Storage & Distribution
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
20d ago
20d ago
Listed twenty four days ago

Customer Success Executive

at Renti Limited
Expiring soon

This is a Full time job

Ponsonby, Auckland
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed three days ago

Customer Insights Manager

at Restaurant Brands Ltd

This is a Full time job

Auckland(Hybrid)
  • Newly created role - make it your own
  • Fast paced fun work environment
  • Competitive salary + STI and free on-site parking
  • Newly created role - make it your own
  • Fast paced fun work environment
  • Competitive salary + STI and free on-site parking
Seeking an experienced Customer Insights Manager to join in an exciting newly created position working with well-known beloved brands within QSR.
Seeking an experienced Customer Insights Manager to join in an exciting newly created position working with well-known beloved brands within QSR.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed twelve days ago

Customer Relationship Manager

at McLeod Cranes, Hiabs & Transport

This is a Full time job

Horotiu, Waikato
Are you an experienced Customer Relationship Manager? Come and join an excellent team of good bastards who do the right thing!
Are you an experienced Customer Relationship Manager? Come and join an excellent team of good bastards who do the right thing!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
12d ago
12d ago
Listed two days ago

Operations & CX Manager - Christchurch

at TotalEnergies New Zealand

This is a Full time job

Christchurch Central, Canterbury
  • Oversee Local Branch Operations & Product Distribution across the South Island
  • Leadership - Mentor Direct Reports and Support their Professional Development
  • Comprehensive Benefits Package – Health, Life, and Income Protection Insurance
  • Oversee Local Branch Operations & Product Distribution across the South Island
  • Leadership - Mentor Direct Reports and Support their Professional Development
  • Comprehensive Benefits Package – Health, Life, and Income Protection Insurance
Bring your leadership & operational skills to this exciting opportunity and play a key role in ensuring our logistical success across the South Island
Bring your leadership & operational skills to this exciting opportunity and play a key role in ensuring our logistical success across the South Island
subClassification: ManagementManagement
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
2d ago
2d ago
Listed twenty six days ago

Senior Customer Success Manager

at Presto Resourcing
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
  • You will have strong customer management skills
  • Great supportive culture, awesome team. paying market rate salary
  • Previous experience in Network/Cloud/Security
Love exceeding customer expectations and have MSP experience?
Love exceeding customer expectations and have MSP experience?
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
26d ago
26d ago
Listed ten days ago

Client Growth Specialist

at Answer Services ( NZ ) Ltd

This is a Full time job

Newmarket, Auckland
$80,000 + Commission + Allowances per year
  • HubSpot, AI tools, dashboards - tech is core, not a bonus.
  • Direct line to the GM. Your input shapes how we grow.
  • HubSpot, AI tools, dashboards - tech is core, not a bonus.
  • Direct line to the GM. Your input shapes how we grow.
Drive client growth & expansion. Competitive pay, professional development & great work-life balance.
Drive client growth & expansion. Competitive pay, professional development & great work-life balance.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
10d ago
10d ago
Listed five days ago

Store Manager (Customer Service)

at National Storage

This is a Full time job

Frankton, Waikato
$66,650 excluding kiwi super
  • Multinational Company | No late nights | Closed on Sundays and Public Holidays
  • All on-the-job training provided| Structured learning to set you up for success
  • Generous Remuneration & Benefits incl Discounts on Storage, Retail, and More
  • Multinational Company | No late nights | Closed on Sundays and Public Holidays
  • All on-the-job training provided| Structured learning to set you up for success
  • Generous Remuneration & Benefits incl Discounts on Storage, Retail, and More
Join our Frankton team and showcase your skills in customer service, operations, and administration, all within a supportive and collaborative team
Join our Frankton team and showcase your skills in customer service, operations, and administration, all within a supportive and collaborative team
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eleven days ago

Customer Success Manager

at DXC Technology Australia & New Zealand

This is a Full time job

Wellington Central, Wellington
  • Leading goverment agency
  • Permanent position - **Must be a Citizen to apply
  • Hybrid role
  • Leading goverment agency
  • Permanent position - **Must be a Citizen to apply
  • Hybrid role
As a Customer Success Manager, you will manage senior stakeholder relationships and oversee service performance for a large-scale government account.
As a Customer Success Manager, you will manage senior stakeholder relationships and oversee service performance for a large-scale government account.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
11d ago
11d ago
Listed five days ago

Customer Solutions Manager - Auckland

at Hays | Sales

This is a Full time job

Auckland
Base + Car + Bonus
  • Newly created position with national scope, based in Auckland
  • Help launch new product to market - strong BD and relationship management
  • Join a business where values and missions are at the forefront
  • Newly created position with national scope, based in Auckland
  • Help launch new product to market - strong BD and relationship management
  • Join a business where values and missions are at the forefront
New Auckland-based national role launching a new product. Drive growth with strong BD and relationship skills in a values-led organisation
New Auckland-based national role launching a new product. Drive growth with strong BD and relationship skills in a values-led organisation
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
5d ago
5d ago
Listed ten days ago

Customer Journey Manager

at Top Energy
Be an early applicant

This is a Full time job

Kerikeri, Northland
  • Competitive salary
  • Relocation and short term accommodation if moving regions
  • Fully subsidised healthcare
  • Competitive salary
  • Relocation and short term accommodation if moving regions
  • Fully subsidised healthcare
We are seeking a person who can ensure an end-to-end, customer-centric experience for customers interacting with our Network team
We are seeking a person who can ensure an end-to-end, customer-centric experience for customers interacting with our Network team
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
10d ago
10d ago
Listed five days ago

Customer Supply Chain and Logistics Manager

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary and Bonus plus other benefits.
  • Well-known FMCG business
  • Lead the Demand and Customer Integrated Supply Planning team
  • Auckland location
  • Well-known FMCG business
  • Lead the Demand and Customer Integrated Supply Planning team
  • Auckland location
Bring your Customer Logistics, demand planning and warehousing and logistics knowledge to this well-known business as you lead the team to new heights
Bring your Customer Logistics, demand planning and warehousing and logistics knowledge to this well-known business as you lead the team to new heights
subClassification: ManagementManagement
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
5d ago
5d ago
Listed sixteen days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
16d ago
16d ago
Listed thirteen days ago

Customer Portal Manager

at Coca-Cola Europacific Partners NZ Ltd
Expiring soon

This is a Contract/Temp job

Auckland
  • 12 month fixed term, until July 2027
  • Mount Wellington location
  • Great employee experiences including Coca-Cola Christmas in the Park
  • 12 month fixed term, until July 2027
  • Mount Wellington location
  • Great employee experiences including Coca-Cola Christmas in the Park
In this role, you will be reporting directly into the Head of Commercial Operations NZ and lead our B2B digital execution
In this role, you will be reporting directly into the Head of Commercial Operations NZ and lead our B2B digital execution
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
Listed twelve days ago

Project Manager Customer Works

at Northpower Ltd

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary + vehicle + company perks
  • Passionate about working in the energy sector
  • Values driven, inclusive and supportive culture
  • Competitive salary + vehicle + company perks
  • Passionate about working in the energy sector
  • Values driven, inclusive and supportive culture
Northpower is seeking a Project Manager to deliver end to end customer-initiated projects.
Northpower is seeking a Project Manager to deliver end to end customer-initiated projects.
subClassification: Power Generation & DistributionPower Generation & Distribution
classification: Mining, Resources & Energy(Mining, Resources & Energy)
12d ago
12d ago
Listed twelve days ago

National Customer and Crew Manager

at KiwiRail

This is a Full time job

Wellington
  • Location, Wellington or Christchurch
  • Lead and inspire onboard crew all year round
  • Develop and design processes, checklists, workflows, etc.
  • Location, Wellington or Christchurch
  • Lead and inspire onboard crew all year round
  • Develop and design processes, checklists, workflows, etc.
Keep the journey on track - lead the crews delivering world-class rail experiences across Aotearoa.
Keep the journey on track - lead the crews delivering world-class rail experiences across Aotearoa.
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
12d ago
12d ago
Listed four days ago

Customer Experience & Communications Manager

at Convergence

This is a Full time job

Mangere, Auckland(Hybrid)
  • Newly created senior role: own comms, CX, PR and events nationally
  • Strong team culture and fun dynamic industry
  • One of NZ's largest foodservice distributors in serious growth mode
  • Newly created senior role: own comms, CX, PR and events nationally
  • Strong team culture and fun dynamic industry
  • One of NZ's largest foodservice distributors in serious growth mode
Write the comms, direct the magazine, run NPS, manage PR, lead internal comms, and deliver events.
Write the comms, direct the magazine, run NPS, manage PR, lead internal comms, and deliver events.
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
Listed ten days ago

Import Supply Customer Services Manager

at Hynds

This is a Full time job

Onehunga, Auckland
  • Stable role. Great team. Real career progression
  • A values focused and supportive environment
  • Family owned and proud of it
  • Stable role. Great team. Real career progression
  • A values focused and supportive environment
  • Family owned and proud of it
Are you a supply chain professional who thrives on keeping things moving?
Are you a supply chain professional who thrives on keeping things moving?
subClassification: ManagementManagement
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
10d ago
10d ago
Listed ten days ago

Customer Communications Manager

at Robert Walters

This is a Contract/Temp job

Auckland CBD, Auckland
  • Exciting 6-month contract
  • Deliver end to end customer communication campaigns that drive engagement
  • Shape meaningful customer journeys and lifecycle communications
  • Exciting 6-month contract
  • Deliver end to end customer communication campaigns that drive engagement
  • Shape meaningful customer journeys and lifecycle communications
We're looking for an experienced Customer Communications Contractor to lead the charge in transforming customer experiences.
We're looking for an experienced Customer Communications Contractor to lead the charge in transforming customer experiences.
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed twelve days ago

Customer Assurance Manager - Christchurch

at Desktop Technology Services Ltd

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Competitve remunneration
  • High-performing and collaborative team environment
  • Real career growth opportunities in a forward-thinking company
  • Competitve remunneration
  • High-performing and collaborative team environment
  • Real career growth opportunities in a forward-thinking company
Ready to take your career to the next level? Join the DTSL Group, a successful nationwide Managed Services Provider
Ready to take your career to the next level? Join the DTSL Group, a successful nationwide Managed Services Provider
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed nine days ago

Customer Journey Marketing Manager

at ANZ Bank New Zealand Limited
Expiring soon

This is a Contract/Temp job

Auckland(Hybrid)
  • Be part of a supportive, collaborative team
  • Gain hands-on marketing experience working in a large, fast-paced organisation
  • Play a key role in enhancing customer experiences
  • Be part of a supportive, collaborative team
  • Gain hands-on marketing experience working in a large, fast-paced organisation
  • Play a key role in enhancing customer experiences
Develop a career with NZs biggest bank with competitive salary& benefits
Develop a career with NZs biggest bank with competitive salary& benefits
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
9d ago
9d ago
Listed three days ago

Health Provider Engagement Specialist

at nib health funds limited

This is a Full time job

Auckland(Hybrid)
  • Proven relationship manager who can build and grow provider partnerships
  • ACC experience highly regarded
  • Hybrid working environment to support work life integration (Auckland hub)
  • Proven relationship manager who can build and grow provider partnerships
  • ACC experience highly regarded
  • Hybrid working environment to support work life integration (Auckland hub)
In this role you are responsible for supporting and enhancing partnership relationships with providers through excellent relationship management.
In this role you are responsible for supporting and enhancing partnership relationships with providers through excellent relationship management.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
3d ago
3d ago
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