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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eleven days ago

Care Coordinator

at New Zealand Health Group

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
Are you driven by delivering quality customer service and helping others?
Are you driven by delivering quality customer service and helping others?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed eighteen days ago

Customer Service Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$62,000 per annum
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Recruited byChelsea Widjaja
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed thirteen days ago

Collections Officer

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed seven days ago

Outbound Customer Specialist

at EMERGENT

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Auckland CBD, Great Benefits, Hybrid Working!
We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.
We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed eleven days ago

Customer Care Representative

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed two hours ago

Energy Specialist (12-month fixed term)

at Meridian Energy
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Own the customer journey, ensuring seamless service and sales experiences
  • Deliver tailored service and drive customer growth helping Aotearoa decarbonise
  • Excellent staff benefits, flexible work options, no weekend work
  • Own the customer journey, ensuring seamless service and sales experiences
  • Deliver tailored service and drive customer growth helping Aotearoa decarbonise
  • Excellent staff benefits, flexible work options, no weekend work
Join our Retail team as an Energy Specialist! Own the customer journey, drive satisfaction & collaborate for success in a dynamic, growing environment
Join our Retail team as an Energy Specialist! Own the customer journey, drive satisfaction & collaborate for success in a dynamic, growing environment
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed one day ago

Customer Success Specialist

at HR Connect Limited

This is a Full time job

Hamilton, Waikato(Hybrid)
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
  • Competitive package + vehicle, phone and iPad
  • Purpose-led role helping NZ farmers reduce costs with solar
  • Autonomy, variety, and real impact in a fast-growing business
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
If you’re passionate about delivering great customer experiences and want to make a real impact in NZ’s rural sector, we’d love to hear from you!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Technical Customer Support Lead

at Louvre Lounge Limited

This is a Full time job

East Tamaki, Auckland(Hybrid)
$70k - $80k + Bonus
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed nineteen days ago

First Contact Officer (Pou Whakapāranga Tuatahi)

at Utilities Disputes Ltd

This is a Full time job

Wellington Central, Wellington(Hybrid)
$55,000 – $65,000 per year
  • Great culture
  • Central location
  • Opportunity for development
  • Great culture
  • Central location
  • Opportunity for development
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed five days ago

OneMusic Customer Support Representative

at APRA NZ Ltd

This is a Contract/Temp job

Mount Eden, Auckland(Hybrid)
$60,000 – $67,000 per year + 12% KiwiSaver
Do you love music & customer service?
Do you love music & customer service?
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed fourteen days ago

Regional Receptionist (Rover) - 4 days per week (Mon-Thurs)

at Sonova (Triton Hearing)

This is a Part time job

Tauranga, Bay of Plenty(Hybrid)
  • Be part of supporting our local community & the welcoming face of our clinics
  • Administration and customer service with lots of variety and ownership
  • Birthday leave, YOU day, $200 wellbeing voucher, parental leave support and more
  • Be part of supporting our local community & the welcoming face of our clinics
  • Administration and customer service with lots of variety and ownership
  • Birthday leave, YOU day, $200 wellbeing voucher, parental leave support and more
Manage clinic operations, welcome clients, and keep everything running smoothly while making a real difference every day.
Manage clinic operations, welcome clients, and keep everything running smoothly while making a real difference every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed six days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
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