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This is a featured job

Customer Experience Improvement Lead

at nib health funds limited
Be an early applicant

This is a Contract/Temp job

Auckland(Hybrid)
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary | Growth + Modern Tools
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed two hours ago

Customer Experience Improvement Lead

at nib health funds limited
Be an early applicant

This is a Contract/Temp job

Auckland(Hybrid)
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
2h ago
2h ago
Listed twelve days ago

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • Strong CX with a mix of project coordination and marketing execution experience
  • Strong stakeholder engagement skills
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
12d ago
12d ago
Listed sixteen days ago

Customer Experience Specialist

at Preno

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • High degree of independence and ownership
  • Flexibility to work from home and in our Christchurch office
  • Grow your skills with access to AI & best in class tools
  • High degree of independence and ownership
  • Flexibility to work from home and in our Christchurch office
  • Grow your skills with access to AI & best in class tools
Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.
Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed four days ago

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary | Growth + Modern Tools
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed twenty four days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
24d ago
24d ago
Listed five days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed ten days ago

Customer Engagement & Loyalty Operations Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed ten days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed six hours ago

eCommerce Manager

at Boh Runga Jewellery

This is a Full time job

Ponsonby, Auckland(Hybrid)
$85,000 – $100,000 per year
Are you creative and commercially minded? This is a role that sits at the intersection of brand, customer experience and digital growth.
Are you creative and commercially minded? This is a role that sits at the intersection of brand, customer experience and digital growth.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
6h ago
6h ago
Listed three days ago

E-commerce & Digital Operations Manager

at Aleph Beauty

This is a Full time job

Flat Bush, Auckland
  • Hands-on e-commerce role across website, email and campaigns.
  • Join a purpose-led clean beauty brand with global ambition.
  • Shape the digital experience for Aleph Beauty customers.
  • Hands-on e-commerce role across website, email and campaigns.
  • Join a purpose-led clean beauty brand with global ambition.
  • Shape the digital experience for Aleph Beauty customers.
Own Shopify, Klaviyo and digital campaign execution for a growing clean beauty brand with strong values and global ambitions.
Own Shopify, Klaviyo and digital campaign execution for a growing clean beauty brand with strong values and global ambitions.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed five days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
5d ago
5d ago
Listed thirteen days ago

Customer Success Specialist

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Great environment in growing tech organisation!
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed five days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Christchurch Central, Canterbury(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed ten days ago

Marketing Lead

at REINZ
Expiring soon

This is a Full time job

Grafton, Auckland(Hybrid)
Exciting opportunity for a marketing dynamo to lead growth, digital performance and member engagement.
Exciting opportunity for a marketing dynamo to lead growth, digital performance and member engagement.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed twelve days ago

Digital & Business Transformation Manager (12 month fixed term contract)

at Donaldson Brown Insurance Brokers

This is a Full time job

Parnell, Auckland(Hybrid)
Are you passionate about driving digital transformation and improving business processes...then this could be the role for you!
Are you passionate about driving digital transformation and improving business processes...then this could be the role for you!
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed ten days ago

Customer Engagement Promotions Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Awesome opportunity to make a real impact and join a leading kiwi retail employer, striving to make sure New Zealanders get more out of life!
Awesome opportunity to make a real impact and join a leading kiwi retail employer, striving to make sure New Zealanders get more out of life!
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed ten days ago

Lead Product Manager, Consumer Marketing

at Novo Nordisk Pharmaceutical

This is a Full time job

Auckland CBD, Auckland
  • Potential to become permanent
  • Generous bonus scheme
  • Highly driven environment
  • Potential to become permanent
  • Generous bonus scheme
  • Highly driven environment
This is a rare opportunity to take ownership of Direct-to-Consumer, consumer & patient marketing in a high-growth, purpose-driven organisation.
This is a rare opportunity to take ownership of Direct-to-Consumer, consumer & patient marketing in a high-growth, purpose-driven organisation.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed three days ago

Head of Customer Care

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Communications & Engagement Partner

at Connexa Ltd

This is a Full time job

Auckland CBD, Auckland
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed three days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed five days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Wellington Central, Wellington(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed nineteen days ago

Consultant

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed ten days ago

eCommerce Specialist (Drones and Technology)

at Ferntech

This is a Full time job

Eden Terrace, Auckland
Drive ecommerce growth with cutting-edge drone technology.
Drive ecommerce growth with cutting-edge drone technology.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed seven days ago

Digital Product Manager

at Electricity Authority

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Flexible working fully supported to balance your work and lifestyle
  • Opportunities for potential growth and development
  • Collaborative work environment
  • Flexible working fully supported to balance your work and lifestyle
  • Opportunities for potential growth and development
  • Collaborative work environment
Shape and evolve the digital products that enable our organisation to deliver great customer outcomes, now and into the future.
Shape and evolve the digital products that enable our organisation to deliver great customer outcomes, now and into the future.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed eleven days ago

Digital Specialist

at EQ Consultants

This is a Full time job

Christchurch Central, Canterbury
Salary + Med Insurance + 4% Kiwisaver
  • Car parking + 4% Kiwisaver
  • Comprehensive Medical Insurance
  • 40 hour week with flexibility
  • Car parking + 4% Kiwisaver
  • Comprehensive Medical Insurance
  • 40 hour week with flexibility
Own global websites, SEO, AEO, GEO and digital performance for a science-led brand shaping how the world moves.
Own global websites, SEO, AEO, GEO and digital performance for a science-led brand shaping how the world moves.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
11d ago
11d ago
Listed eighteen days ago

Senior Product Manager - eCommerce

at Paymark Ltd T/A Worldline NZ

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • A people‑first culture with genuine flexibility and trust
  • Join NZ's leading payments innovator
  • Award-winning culture and wellbeing events
  • A people‑first culture with genuine flexibility and trust
  • Join NZ's leading payments innovator
  • Award-winning culture and wellbeing events
If you’re looking for a role where you can lead, build, and deliver on a high impact NZ payments platform we’d love to hear from you!
If you’re looking for a role where you can lead, build, and deliver on a high impact NZ payments platform we’d love to hear from you!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
18d ago
18d ago
Listed five days ago

Product Excellence Lead

at Southern Cross Health Society

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Own product performance, lifecycle, and ongoing optimisation
  • Set standards, governance, and improve consistency across products
  • Ensure compliance and enhance value through continuous improvement
  • Own product performance, lifecycle, and ongoing optimisation
  • Set standards, governance, and improve consistency across products
  • Ensure compliance and enhance value through continuous improvement
Lead and improve health insurance products, driving quality, compliance, and continuous improvement to deliver better outcomes for members.
Lead and improve health insurance products, driving quality, compliance, and continuous improvement to deliver better outcomes for members.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
5d ago
5d ago
Listed two hours ago

Product Owner - Technology Platforms

at UniMed
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury
  • Flexible working arrangements
  • Flexible working arrangements
Own and optimise core tech platforms, driving collaboration, delivery, and continuous improvement to support exceptional member and business outcomes.
Own and optimise core tech platforms, driving collaboration, delivery, and continuous improvement to support exceptional member and business outcomes.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
2h ago
2h ago
Listed one hour ago

User Experience Designer

at Staples Productions LTD
Be an early applicant

This is a Full time job

Hillcrest, Auckland
Be responsible for designing intuitive, engaging, and user-centered experiences that enhance our VR/AR products and ensure accessibility.
Be responsible for designing intuitive, engaging, and user-centered experiences that enhance our VR/AR products and ensure accessibility.
subClassification: Web & Interaction DesignWeb & Interaction Design
classification: Design & Architecture(Design & Architecture)
1h ago
1h ago
Listed ten days ago

Customer Engagement Analyst

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Turn data into impact—drive smarter campaigns, uncover customer insights, and shape personalised experiences for millions of Kiwi shoppers.
Turn data into impact—drive smarter campaigns, uncover customer insights, and shape personalised experiences for millions of Kiwi shoppers.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
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