Cx Analyst Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Customer Experience Lead

This is a Full time job

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes

subClassification: OtherOther

classification: Marketing & Communications(Marketing & Communications)

Featured

This is a featured job

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)

Annual Salary | Growth + Modern Tools

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Kick start your career with Pulse Energy

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

Featured

Listed nine days ago

Customer Engagement Analyst

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)

Free parking,subsidised meals,supermarket discount

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Turn data into impact—drive smarter campaigns, uncover customer insights, and shape personalised experiences for millions of Kiwi shoppers.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed twenty three days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland

$70,000 – $80,000 per year + Benefits

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

23d ago

Listed eleven days ago

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes

subClassification: OtherOther

classification: Marketing & Communications(Marketing & Communications)

11d ago

Listed fifteen days ago

Customer Experience Specialist

at Preno

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

High degree of independence and ownership
Flexibility to work from home and in our Christchurch office
Grow your skills with access to AI & best in class tools

High degree of independence and ownership
Flexibility to work from home and in our Christchurch office
Grow your skills with access to AI & best in class tools

Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed four days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Join us and shape the future of customer experience at one of New Zealand's most iconic brands.

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

4d ago

Listed three days ago

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)

Annual Salary | Growth + Modern Tools

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Kick start your career with Pulse Energy

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed eighteen days ago

Customer Experience Coordinator

at Reynolds Group Ltd

This is a Full time job

Penrose, Auckland(Hybrid)

Opportunity to shape a growing role and make a real impact
Supportive team environment with a strong focus on quality and customer outcomes
Access to Employee Assistance Program (EAP) for wellbeing and support

Opportunity to shape a growing role and make a real impact
Supportive team environment with a strong focus on quality and customer outcomes
Access to Employee Assistance Program (EAP) for wellbeing and support

Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

18d ago

Listed nine days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)

Free parking,subsidised meals,supermarket discount

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed ten days ago

Operations & Customer Experience Coordinator

at Electric Scooter Shop

This is a Part time job

Takapuna, Auckland

$25 – $30 per hour

Flexibility in work hours to suit family obligations
Fast paced growing company
Dynamic - no two days the same

Flexibility in work hours to suit family obligations
Fast paced growing company
Dynamic - no two days the same

We need someone at the heart of our operations – overseeing inventory management, assisting customers, and helping maintain our online presence.

subClassification: Management - StoreManagement - Store

classification: Retail & Consumer Products(Retail & Consumer Products)

10d ago

Listed two days ago

Data and Platform Analyst

at Onside

This is a Full time job

Grey Lynn, Auckland(Hybrid)

Ongoing training and opportunities to gain qualifications!
A paid day off on your birthday!
Comprehensive CARE Programme for Health and Wellbeing

Ongoing training and opportunities to gain qualifications!
A paid day off on your birthday!
Comprehensive CARE Programme for Health and Wellbeing

Data-focused CRM role using Salesforce to drive insights, improve data quality, and support customer experience and business decisions.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

2d ago

Listed nine days ago

Customer Engagement & Loyalty Operations Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)

Free parking,subsidised meals,supermarket discount

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed two days ago

Customer Support Consultant - SMARTLY

at Datacom

This is a Full time job

Auckland CBD, Auckland

Dynamic Supportive Team
Career Progression and Growth
Work with one of New Zealand largest organization

Dynamic Supportive Team
Career Progression and Growth
Work with one of New Zealand largest organization

A bit about Smartly, a Datacom CompanySmartly helps thousands of Kiwi businesses pay their people right

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed four days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Up to $120k + super + 10 days paid training (AUD)

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.

subClassification: Web Development & ProductionWeb Development & Production

classification: Information & Communication Technology(Information & Communication Technology)

4d ago

Listed two days ago

Customer Support Consultant - SMARTLY

at Datacom

This is a Full time job

Christchurch Central, Canterbury

Dynamic Supportive Team
Career Progression and Growth
One of New Zealand's largest Organization

Dynamic Supportive Team
Career Progression and Growth
One of New Zealand's largest Organization

A bit about Smartly, a Datacom CompanySmartly helps thousands of Kiwi businesses pay their people right

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed twenty one days ago

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland

Unlimited annual leave, ESOP & $1000 growth fund

Join a Kiwi startup building world-first agricultural tech transforming farming
Rapid career growth in a high-performance, global tech scale-up
Supportive culture, exceptional people, dog-friendly office, and free snacks

Join a Kiwi startup building world-first agricultural tech transforming farming
Rapid career growth in a high-performance, global tech scale-up
Supportive culture, exceptional people, dog-friendly office, and free snacks

Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

21d ago

Listed two days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

2d ago

Listed four days ago

Application Support Analyst

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Opportunity to support business applications in a fast-paced environment.
Gain exposure to finance-related systems and develop
Career development and hands-on experience with tools and technologies.

Opportunity to support business applications in a fast-paced environment.
Gain exposure to finance-related systems and develop
Career development and hands-on experience with tools and technologies.

Provides application support, resolves issues within SLAs, supports finance systems, and delivers strong user-focused service.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

4d ago

Listed twenty six days ago

D&T Support and Operations Analyst

at Aramex New Zealand

This is a Full time job

Napier Central, Hawkes Bay

Hands-on role supporting IT systems, users, and infrastructure across Oceania
Partner with vendors and teams to keep critical services running smoothly
Drive improvements in IT operations, processes, and service delivery

Hands-on role supporting IT systems, users, and infrastructure across Oceania
Partner with vendors and teams to keep critical services running smoothly
Drive improvements in IT operations, processes, and service delivery

D&T Support & Operations Analyst driving reliable technology services, supporting systems, vendors, and operations across Aramex Oceania.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

26d ago•Expiring

Listed twelve days ago

Customer Success Specialist

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland

Great environment in growing tech organisation!

Wealth platform who are growing
Fun and collaborative environment
Support our incredible customers

Wealth platform who are growing
Fun and collaborative environment
Support our incredible customers

As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed eleven days ago

Senior Customer Insight Analyst

at TUATAHI FIRST FIBRE LIMITED

This is a Full time job

Auckland CBD, Auckland

Health and Life Insurance
Utilities Rebate
Enhanced Parental Leave

Health and Life Insurance
Utilities Rebate
Enhanced Parental Leave

You'll have the autonomy to shape priorities, challenge assumptions, and focus effort where it delivers the most value.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

11d ago

Listed five days ago

IT Support Analyst

at Fliway Group

This is a Full time job

Auckland Airport, Auckland

We are looking for IT support Analyst to join our team today!

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

5d ago

Listed eighteen days ago

Consultant

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Own the solution, not just the spec
Complex builds, enterprise trust, AI-native delivery
Product thinking in a consulting context

Own the solution, not just the spec
Complex builds, enterprise trust, AI-native delivery
Product thinking in a consulting context

Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.

subClassification: ConsultantsConsultants

classification: Information & Communication Technology(Information & Communication Technology)

18d ago

Listed four days ago

Business Analyst

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland

$140k guide + permanent role, Auckland on-site

Shape customer platforms: Salesforce, web apps & integrations (hands-on BA)
$150k guide + permanent stability in a modern digital delivery team
On-site Auckland role: close to product, architects & engineers; real impact

Shape customer platforms: Salesforce, web apps & integrations (hands-on BA)
$150k guide + permanent stability in a modern digital delivery team
On-site Auckland role: close to product, architects & engineers; real impact

Translate business needs into delivery-ready stories for Salesforce, web and integrations. Map journeys, run workshops and support build through to re

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

4d ago

Listed nineteen days ago

Orchard Product and Systems Support

at EastPack Ltd

Immediate start

This is a Contract/Temp job

Te Puke, Bay of Plenty

Join a great team, based in Te Puke
Competitive remuneration, commensurate with skills and experience
Free onsite parking

Join a great team, based in Te Puke
Competitive remuneration, commensurate with skills and experience
Free onsite parking

Newly created 12 month fixed term customer-focused opportunity with an innovative kiwifruit industry leader

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

19d ago

Listed five days ago

Principal Insights Analyst

at Plexure Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

2k training budget, insurance, meal vouchers, WFH+

Influence strategy, shape analytical thinking, and elevate the way we use data
Bridge commercial questions & technical solutions in a high-impact role
Enjoy paid wellness days, insurances, summer hours, dinner vouchers + lots more

Influence strategy, shape analytical thinking, and elevate the way we use data
Bridge commercial questions & technical solutions in a high-impact role
Enjoy paid wellness days, insurances, summer hours, dinner vouchers + lots more

Help shape how a global platform used in 65 countries by 300M+ people delivers commercial value through data

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

5d ago

Listed twelve days ago

Technical Systems Analyst - Cards

at TSB

This is a Full time job

Auckland CBD, Auckland

We're on a journey to be the easiest bank, both for our people and our customers
Work with a team that recognises and celebrates your contribution
Join a team that values the individual perspective and experience you bring

We're on a journey to be the easiest bank, both for our people and our customers
Work with a team that recognises and celebrates your contribution
Join a team that values the individual perspective and experience you bring

Payments expertise. Real‑world impact.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

12d ago

Listed nine days ago