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This is a featured job

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed six days ago

Customer Service Representative

at Public Trust

This is a Full time job

Christchurch Central, Canterbury
$65,800 + 3.5% Kiwisaver contribution
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fourteen hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
14h ago
Listed seven days ago

Contact Centre Advisor - Mutiple roles

at Tauranga City Council

This is a Part time job

Tauranga Central, Bay of Plenty
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago•Expiring
7d ago•Expiring
Listed fourteen days ago

Customer Service Representative - Christchurch Contact Centre

at Ministry of Social Development

This is a Full time job

Christchurch Central, Canterbury
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed ten hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed nine hours ago

Care Coordinator - Christchurch

at Access Community Health

This is a Full time job

Christchurch Central, Canterbury
Boost your career with this challenging role
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9h ago
9h ago
Listed ten hours ago

Metro Info Agent (Part-Time)

at Environment Canterbury

This is a Part time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed fifteen days ago

Service Desk Coordinator

at JOYN

This is a Full time job

Christchurch Central, Canterbury
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
A customer facing role suited to a confident communicator with excellent people skills
A customer facing role suited to a confident communicator with excellent people skills
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed ten hours ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed four days ago

Emergency Medical Dispatcher - Call Handler

at Hato Hone St John

This is a Full time job

Mount Wellington, Auckland
  • Help save lives and support your community – all from the other end of the line
  • Fast-paced, dynamic environment where every day presents new challenges
  • Work for an organisation that makes a difference to people's lives
  • Help save lives and support your community – all from the other end of the line
  • Fast-paced, dynamic environment where every day presents new challenges
  • Work for an organisation that makes a difference to people's lives
Join our 24/7 emergency call team—stay calm under pressure, help others, and truly make a difference every shift.
Join our 24/7 emergency call team—stay calm under pressure, help others, and truly make a difference every shift.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive salary and great benefits!
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed eleven days ago

Customer Service Representative | Wellington Central and Lower Hutt

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington
$61,466 - $73,903
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed six hours ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Papakura, Auckland(Remote)
  • Make a real difference supporting vulnerable people
  • Varied, autonomous role out in the community
  • Work for the most trusted charity & support your local community
  • Make a real difference supporting vulnerable people
  • Varied, autonomous role out in the community
  • Work for the most trusted charity & support your local community
Empower independence in your community—combine people skills, tech know-how, and autonomy to make a real impact every day.
Empower independence in your community—combine people skills, tech know-how, and autonomy to make a real impact every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed eleven days ago

Care Coordinator

at New Zealand Health Group

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
Are you driven by delivering quality customer service and helping others?
Are you driven by delivering quality customer service and helping others?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed thirteen days ago

Assistance Coordinators

at Imara Limited

This is a Full time job

Rodney & North Shore, Auckland
Base+Kiwisaver+Health & Life Ins. + 5 weeks leave.
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

Care Placement Coordinator

at Visionwest Community Trust

This is a Full time job

Tauranga, Bay of Plenty
  • Sick Leave from Commencement
  • 5 Wellbeing Days each year
  • Work for an Award Winning Not for Profit
  • Sick Leave from Commencement
  • 5 Wellbeing Days each year
  • Work for an Award Winning Not for Profit
Are you someone who thrives in fast-paced environments and loves helping people? If so, we have an exciting opportunity for you!
Are you someone who thrives in fast-paced environments and loves helping people? If so, we have an exciting opportunity for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Customer Service Broker

at Aon New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Great team and leaders
  • Wellbeing and Incentive
  • Great team and leaders
  • Wellbeing and Incentive
Work under our Group Schemes team working with internal brokers and clients to support queries across their policies.
Work under our Group Schemes team working with internal brokers and clients to support queries across their policies.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
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