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This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Customer Cards and Payments

at Kiwibank
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We can be flexible on Location around NZ
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed five days ago

Senior Coordinator - Complaints

at DOWNER NZ
Be an early applicant

This is a Contract/Temp job

Wiri, Auckland
  • Fixed term Contract
  • Supportive and inclusive culture
  • Free access to Marram health care benefits and discounted holiday homes
  • Fixed term Contract
  • Supportive and inclusive culture
  • Free access to Marram health care benefits and discounted holiday homes
Join our team in Wiri as a Senior Co-ordinator-Complaints Resolution.
Join our team in Wiri as a Senior Co-ordinator-Complaints Resolution.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
5d ago
5d ago
Listed twelve days ago

Resolution Manager

at SPORT INTEGRITY COMMISSION TE KAHU RAUNUI

This is a Full time job

Ellerslie, Auckland(Hybrid)
  • Make a real community impact
  • Work with Māori and Pacific communities in a culturally responsive way
  • Advance your career in leadership and mediation
  • Make a real community impact
  • Work with Māori and Pacific communities in a culturally responsive way
  • Advance your career in leadership and mediation
Support the promotion of integrity, safety, and fairness in sport and recreation by managing and resolving complaints and disputes.
Support the promotion of integrity, safety, and fairness in sport and recreation by managing and resolving complaints and disputes.
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
12d ago
12d ago
Listed five days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed three hours ago

Operations Manager

at Lotus Foreign Exchange
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
$65,000 – $70,000 per year
This is an exciting role and integral to the smooth running of our business and ensuring we continue provide the "Best in Class" customer service.
This is an exciting role and integral to the smooth running of our business and ensuring we continue provide the "Best in Class" customer service.
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
3h ago
3h ago
Listed two days ago

Manager Operations - Regulatory Services

at Frog Recruitment - Auckland

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$130,000 – $143,000 per year
  • Lead a dedicated team to enhance regulatory practice and drive meaningful change
  • High-impact role in a complex regulatory environment
  • Flexible working and strong salary package
  • Lead a dedicated team to enhance regulatory practice and drive meaningful change
  • High-impact role in a complex regulatory environment
  • Flexible working and strong salary package
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
2d ago
2d ago
Listed twelve days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed four days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed ten days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed four days ago

Head of Customer Cards and Payments

at Kiwibank
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We can be flexible on Location around NZ
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed six days ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed sixteen days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed eight days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed three days ago

AML Compliance Specialist/ Manager

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Competitive Rate
  • Central Auckland with Flexable Working
  • Drive Improvements to Processes and Frameworks
  • Supportive Manager and Friendly Team
  • Central Auckland with Flexable Working
  • Drive Improvements to Processes and Frameworks
  • Supportive Manager and Friendly Team
Recruited byChris Martin
Manage and improve an AML/CFT program for one of New Zealand's leading financial services organisations.
Manage and improve an AML/CFT program for one of New Zealand's leading financial services organisations.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed four hours ago

Front Office Supervisor

at Minor Hotels Australasia
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Lead daily front office operations and deliver outstanding guest service.
  • Manage check-ins, departures, and resolve guest issues professionally.
  • Enjoy career growth, hotel discounts, and strong team culture benefits.
  • Lead daily front office operations and deliver outstanding guest service.
  • Manage check-ins, departures, and resolve guest issues professionally.
  • Enjoy career growth, hotel discounts, and strong team culture benefits.
Lead a high-performing front office team delivering exceptional guest experiences at a premium Auckland property with career growth opportunities.
Lead a high-performing front office team delivering exceptional guest experiences at a premium Auckland property with career growth opportunities.
subClassification: Front Office & Guest ServicesFront Office & Guest Services
classification: Hospitality & Tourism(Hospitality & Tourism)
4h ago
4h ago
Listed four days ago

Compliance Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Quality Assurance & ControlQuality Assurance & Control
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
4d ago
4d ago
Listed five days ago

Incident and Problem Manager

at Kordia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Own how we respond to, resolve, and learn from incidents across our NOC.
Own how we respond to, resolve, and learn from incidents across our NOC.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed four days ago

Risk and Compliance Specialist

at Fred Recruitment

This is a Full time job

Greenlane, Auckland
$90K - $100K + Bonus Structure
  • Established business that values longevity, wellbeing + Positive team culture
  • Immediate start available + Close to shops, locals cafes and public transport
  • Pathways to develop your skills, take on new challenges + Advance your career
  • Established business that values longevity, wellbeing + Positive team culture
  • Immediate start available + Close to shops, locals cafes and public transport
  • Pathways to develop your skills, take on new challenges + Advance your career
Recruited byBec Groves
Step into a Regulatory Risk & Compliance role, taking ownership of compliance, managing risk, and delivering practical solutions
Step into a Regulatory Risk & Compliance role, taking ownership of compliance, managing risk, and delivering practical solutions
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed ten days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twelve days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

Online Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management - Department/AssistantManagement - Department/Assistant
classification: Retail & Consumer Products(Retail & Consumer Products)
5d ago
5d ago
Listed fourteen days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
14d ago
14d ago
Listed nineteen days ago

Liability Case Manager - Network Damages

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Competitive Salary + Employee Benefits
  • Big-name telco with a strong reputation
  • Funky CBD office, great perks & team vibe
  • Opportunities to sharpen your skills and develop
  • Big-name telco with a strong reputation
  • Funky CBD office, great perks & team vibe
  • Opportunities to sharpen your skills and develop
Bring your investigation skills to a role where your analysis and decisions make an impact within a collaborative team
Bring your investigation skills to a role where your analysis and decisions make an impact within a collaborative team
subClassification: TelecommunicationsTelecommunications
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed twelve days ago

Team Leader - Grants

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland
Central CBD location + free parking!
  • Newly created role with scope to shape systems and workflows
  • 4% KiwiSaver, insurance benefits and birthday leave
  • Central CBD location + free parking!
  • Newly created role with scope to shape systems and workflows
  • 4% KiwiSaver, insurance benefits and birthday leave
  • Central CBD location + free parking!
Lead a small team, oversee workflows, improve systems, and deliver reporting to support governance and operational decisions.
Lead a small team, oversee workflows, improve systems, and deliver reporting to support governance and operational decisions.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
12d ago
12d ago
Listed seventeen days ago

Senior Case Manager - Income Protection

at Fidelity Life

This is a Full time job

Auckland CBD, Auckland
  • Hybrid working environment
  • Great culture
  • Insurance benefits
  • Hybrid working environment
  • Great culture
  • Insurance benefits
We are looking for a new team member to join us in the role of Senior Case Manager Income Protection.
We are looking for a new team member to join us in the role of Senior Case Manager Income Protection.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
17d ago
17d ago
Listed four hours ago

Service Delivery Specialist, Disability Services

at Kaikaranga
Be an early applicant

This is a Full time job

Mount Wellington, Auckland(Hybrid)
  • Impactful role improving lives in the disability sector
  • Hybrid work model for flexibility and work-life balance
  • Diverse, supportive team with growth and learning opportunities
  • Impactful role improving lives in the disability sector
  • Hybrid work model for flexibility and work-life balance
  • Diverse, supportive team with growth and learning opportunities
Lead and support our Service Delivery teams to enhance outcomes for clients with disabilities, ensuring agile and effective service processes.
Lead and support our Service Delivery teams to enhance outcomes for clients with disabilities, ensuring agile and effective service processes.
subClassification: Aged & Disability SupportAged & Disability Support
classification: Community Services & Development(Community Services & Development)
4h ago
4h ago
Listed four days ago

Support Hub Team Leader

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
$85,562 to $116,273
  • Lead and build capability of a team of Legal Support Staff.
  • Support Public Defense Service (PDS) legal staff.
  • Work collaboratively with senior management to drive change.
  • Lead and build capability of a team of Legal Support Staff.
  • Support Public Defense Service (PDS) legal staff.
  • Work collaboratively with senior management to drive change.
Looking for driven and focussed dynamic People Leader and Legal Support star
Looking for driven and focussed dynamic People Leader and Legal Support star
subClassification: Legal Practice ManagementLegal Practice Management
classification: Legal(Legal)
4d ago
4d ago
Listed twenty six days ago

Maki Centre Retail Assistant Manager

at West Auckland Trust Services
Expiring soon

This is a Full time job

Westgate, Auckland
  • Exciting opportunity for brand new store in new Auckland Retail Precinct.
  • This store is set to be a leader in Retail Liquor in New Zealand.
  • Enjoy Living Wage pay and excellent career opportunities.
  • Exciting opportunity for brand new store in new Auckland Retail Precinct.
  • This store is set to be a leader in Retail Liquor in New Zealand.
  • Enjoy Living Wage pay and excellent career opportunities.
Join The Trusts as a Retail Assistant Manager and lead our brand-new Retail team to deliver exceptional guest experiences. Apply now!
Join The Trusts as a Retail Assistant Manager and lead our brand-new Retail team to deliver exceptional guest experiences. Apply now!
subClassification: Management - StoreManagement - Store
classification: Retail & Consumer Products(Retail & Consumer Products)
26d ago
26d ago
Listed four days ago

Team Leader - Consumer Lending

at Heartland Bank

This is a Full time job

Auckland CBD, Auckland
  • Plenty of opportunities for growth and development
  • Awesome Team Environment
  • Be part of an innovative and constantly evolving bank
  • Plenty of opportunities for growth and development
  • Awesome Team Environment
  • Be part of an innovative and constantly evolving bank
We have an exciting opportunity for an experienced Team Leader to join our Consumer Lending Team.
We have an exciting opportunity for an experienced Team Leader to join our Consumer Lending Team.
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed thirteen days ago

Stakeholder Advisor

at Ventia

This is a Full time job

Henderson, Auckland
Immediate Start
  • Enjoy doing work delivering projects essential to the community
  • Competitive salary + Health Insurance + Free Parking
  • Location – Henderson
  • Enjoy doing work delivering projects essential to the community
  • Competitive salary + Health Insurance + Free Parking
  • Location – Henderson
Bring your exemplary written and verbal communication skills to this values-based organisation
Bring your exemplary written and verbal communication skills to this values-based organisation
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
Listed thirteen days ago

Customer Service & Channel Manager NZ

at Abodo Wood Limited

This is a Full time job

Mangere, Auckland(Hybrid)
  • Join a leading timber manufacturing organisation
  • Dynamic work environment
  • Enjoy a yearly bonus, health insurance, income protection and career development
  • Join a leading timber manufacturing organisation
  • Dynamic work environment
  • Enjoy a yearly bonus, health insurance, income protection and career development
Drive standout customer experience in NZ by leading support and channel teams, strengthening partnerships, and enabling sales success.
Drive standout customer experience in NZ by leading support and channel teams, strengthening partnerships, and enabling sales success.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
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