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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eleven days ago

Resolution Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$75,000-$90,000 per annum pending experience
  • Meaningful work protecting consumer rights across Aotearoa
  • Multiple permanent roles: Assessor and Senior Assessor levels
  • Hybrid flexibility + based in Auckland OR Wellington offices
  • Meaningful work protecting consumer rights across Aotearoa
  • Multiple permanent roles: Assessor and Senior Assessor levels
  • Hybrid flexibility + based in Auckland OR Wellington offices
Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment
Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment
Recruited byCharly Jones
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
11d ago
11d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed eighteen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed seven days ago

Student Conduct Investigator

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary range is $93,201 - $107,500
  • Full-Time 37.5 hours per week
  • A competitive salary with five weeks' annual leave
  • Flexible employment practices (including working from home and flexible hours)
  • Full-Time 37.5 hours per week
  • A competitive salary with five weeks' annual leave
  • Flexible employment practices (including working from home and flexible hours)
Join the University of Auckland as a Student Conduct Investigator to ensure a safe and equitable environment for students.
Join the University of Auckland as a Student Conduct Investigator to ensure a safe and equitable environment for students.
subClassification: Student ServicesStudent Services
classification: Education & Training(Education & Training)
7d ago
7d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed eleven days ago

Case Resolution Administrator

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,000-$67,000 pending experience per year
  • Work that genuinely matters to be of NZ!
  • Processing-focused position in a highly regulated public sector body
  • Permanent role with possible glide times.
  • Work that genuinely matters to be of NZ!
  • Processing-focused position in a highly regulated public sector body
  • Permanent role with possible glide times.
A permanent Auckland role where precision meets purpose - process meaningful complaints work in a stable, autonomous, and supportive team environment.
A permanent Auckland role where precision meets purpose - process meaningful complaints work in a stable, autonomous, and supportive team environment.
Recruited byCharly Jones
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
11d ago
11d ago
Listed five days ago

Investigator (Competition)

at Commerce Commission

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$91,432 - $107,567 plus 3.5% KiwiSaver
  • Understand and apply economic principles and legislation to investigations
  • Learn how NZ industries operate and interact across the economy
  • The work is variable and interesting
  • Understand and apply economic principles and legislation to investigations
  • Learn how NZ industries operate and interact across the economy
  • The work is variable and interesting
This is your opportunity to join New Zealand's competition watchdog and contribute to investigations that matter!
This is your opportunity to join New Zealand's competition watchdog and contribute to investigations that matter!
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
5d ago
5d ago
Listed one day ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
1d ago
1d ago
Listed one day ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed twenty two days ago

Customer Service (Relocate & Based in Malaysia)

at Startek Malaysia

This is a Full time job

Auckland CBD, Auckland
$3,550 – $3,720 per month + relocation support
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty one hours ago

Research, Data and Intelligence Analyst

at Commerce Commission

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$91,432 - $107,567 plus 3.5% KiwiSaver
  • Gather information and analyse trends to uncover consumer and market risks
  • Collaborate on strategic intelligence initiatives
  • Flexible working | Central locations | Competitive benefits
  • Gather information and analyse trends to uncover consumer and market risks
  • Collaborate on strategic intelligence initiatives
  • Flexible working | Central locations | Competitive benefits
Drive impactful insights through research and intelligence to protect NZ consumers and markets.
Drive impactful insights through research and intelligence to protect NZ consumers and markets.
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
21h ago
21h ago
Listed one day ago

Claims Case Manager

at NZ UNDERWRITING AGENCIES LIMITED

This is a Full time job

Greenlane, Auckland
  • Deliver exceptional claims service in a close-knit, high-performing team
  • Join a growing Kiwi business with strong brands and a fun, supportive culture
  • Use your claims expertise to make a real impact: no two days the same
  • Deliver exceptional claims service in a close-knit, high-performing team
  • Join a growing Kiwi business with strong brands and a fun, supportive culture
  • Use your claims expertise to make a real impact: no two days the same
Join a team that delivers with purpose
Join a team that delivers with purpose
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
Listed twenty days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland
$39 – $41 per hour
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed five days ago

Senior Engagement Advisor

at Ministry of Education

This is a Full time job

Auckland CBD, Auckland
  • Lead the review of sensitive claims lodged with the Ministry
  • Analyse complex, sensitive information and deliver high-quality
  • Make a real difference supporting people alleging abuse or neglect in schooling
  • Lead the review of sensitive claims lodged with the Ministry
  • Analyse complex, sensitive information and deliver high-quality
  • Make a real difference supporting people alleging abuse or neglect in schooling
Seeking a role that highlights your people skills and technical writing? Make a real difference for Aotearoa's most vulnerable.
Seeking a role that highlights your people skills and technical writing? Make a real difference for Aotearoa's most vulnerable.
subClassification: OtherOther
classification: Government & Defence(Government & Defence)
5d ago
5d ago
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