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This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Member Support Centre Consultant

at MAS

This is a Full time job

Wellington Central, Wellington
Looking for a role where you can make a real impact, grow your skills, and be part of a supportive, values-driven team?
Looking for a role where you can make a real impact, grow your skills, and be part of a supportive, values-driven team?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty three hours ago

Care Coordinator - Christchurch

at Access Community Health

This is a Full time job

Christchurch Central, Canterbury
Boost your career with this challenging role
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
23h ago
Listed five days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed seven days ago

Care Placement Coordinator

at Visionwest Community Trust

This is a Full time job

Tauranga, Bay of Plenty
  • Sick Leave from Commencement
  • 5 Wellbeing Days each year
  • Work for an Award Winning Not for Profit
  • Sick Leave from Commencement
  • 5 Wellbeing Days each year
  • Work for an Award Winning Not for Profit
Are you someone who thrives in fast-paced environments and loves helping people? If so, we have an exciting opportunity for you!
Are you someone who thrives in fast-paced environments and loves helping people? If so, we have an exciting opportunity for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed fourteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed fifteen days ago

Customer Service Representative - Christchurch Contact Centre

at Ministry of Social Development

This is a Full time job

Christchurch Central, Canterbury
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one hour ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Māngere

at Ministry of Social Development

This is a Full time job

Mangere, Auckland
$61,466 - $73,903
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed seven days ago

Customer Service Representative

at Public Trust

This is a Full time job

Christchurch Central, Canterbury
$65,800 + 3.5% Kiwisaver contribution
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twelve days ago

Manager - Customer Solutions

at Rotorua Lakes Council

This is a Full time job

Rotorua Central, Bay of Plenty
$118,535 – $139,453 per year
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago•Expiring
12d ago•Expiring
Listed one hour ago

Collections Officer

at recoveriescorp

This is a Full time job

Ellerslie, Auckland
  • Ideal for customer service professionals with a positive, can-do attitude
  • Access ongoing learning, development and internal career opportunities
  • Make a real difference for people experiencing financial hardship
  • Ideal for customer service professionals with a positive, can-do attitude
  • Access ongoing learning, development and internal career opportunities
  • Make a real difference for people experiencing financial hardship
Collections Officer role in Auckland delivering great customer service and tailored repayment solutions within a supportive contact centre.
Collections Officer role in Auckland delivering great customer service and tailored repayment solutions within a supportive contact centre.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twelve days ago

Customer Service Representative | Wellington Central and Lower Hutt

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington
$61,466 - $73,903
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Customer Experience Representative

at Selwyn District Council

This is a Full time job

Rolleston, Canterbury
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago•Expiring
1d ago•Expiring
Listed one day ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fourteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Hamilton Central, Waikato(Hybrid)
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Ongoing learning opportunities for professional and self-development
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Ongoing learning opportunities for professional and self-development
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed five days ago

Customer Service Representative - Kaihāpai Moni Oranga - Hamilton

at Ministry of Social Development

This is a Full time job

Hamilton Central, Waikato
$61,466 - $73,903
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Customer Service Representative

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington(Hybrid)
$65k - $70k p.a.
Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.
Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed one hour ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Rotorua

at Ministry of Social Development
Be an early applicant

This is a Full time job

Rotorua Central, Bay of Plenty
$61,466 - $73,903
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
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