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This is a featured job

Contact Centre Manager

at 4Mile Pty Ltd
Expiring soon

This is a Full time job

Wellington Central, Wellington
$80,000 – $100,000 per year + Quarterly Bonus
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Customer Care

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed two days ago

Call Centre Manager

at Randstad Digital
Be an early applicant

This is a Contract/Temp job

Wellington Central, Wellington
  • High-Profile Visibility
  • Great Culture
  • Drive Digital Change
  • High-Profile Visibility
  • Great Culture
  • Drive Digital Change
Fast-paced interim Call Centre Manager role leading a diverse team to hit SLAs, utilise WFM data, and drive service modernisation. Start ASAP!
Fast-paced interim Call Centre Manager role leading a diverse team to hit SLAs, utilise WFM data, and drive service modernisation. Start ASAP!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty four days ago

Contact Centre Manager

at 4Mile Pty Ltd
Expiring soon

This is a Full time job

Wellington Central, Wellington
$80,000 – $100,000 per year + Quarterly Bonus
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
  • Immediate Start
  • Work Life Balance
  • Exciting opportunity to join a growing business
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed two days ago

Customer Service Team Support Lead

at salt

This is a Full time job

Newmarket, Auckland(Hybrid)
$100000.00 - $110000.00 p.a. + Excellent Benefits
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty two days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact centre
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact centre
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed nine days ago

Head of Customer Care

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed eighteen days ago

Client Solutions Specialist

at PENINSULA

This is a Full time job

Auckland CBD, Auckland
Up to $80,000 + KiwiSaver + MORE!
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed six days ago

Customer Service Manager

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
$70,000 – $80,000 per year
  • Lead and develop a customer service team
  • Competitive salary
  • Join a respected, growing NZ business
  • Lead and develop a customer service team
  • Competitive salary
  • Join a respected, growing NZ business
Lead and develop a high-performing customer service team within a respected NZ business focused on delivering exceptional customer experiences.
Lead and develop a high-performing customer service team within a respected NZ business focused on delivering exceptional customer experiences.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty three days ago

Motor & Business Team Leader

at First Rescue NZ Ltd

This is a Full time job

Mount Wellington, Auckland
  • Attractive remuneration package
  • Various staff benefits
  • Free life or medical insurance
  • Attractive remuneration package
  • Various staff benefits
  • Free life or medical insurance
Lead fast. Think on your feet. Make a real difference.
Lead fast. Think on your feet. Make a real difference.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed five days ago

Customer Services Supervisor/Manager (Product - Northshore)

at Kinetic Recruitment

This is a Full time job

Auckland
Customer support, step up leadership/mgmt opport! Outdoor products, small friendly team (not a call centre)
Customer support, step up leadership/mgmt opport! Outdoor products, small friendly team (not a call centre)
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed two days ago

General Manager, Customer Services

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
2d ago
2d ago
Listed thirteen days ago

Customer Service Team Leader - Auckland

at Mainstream New Zealand Ltd

This is a Full time job

Otahuhu, Auckland
  • Join a nationwide transport and 3PL provider with a strong reputation
  • Be part of a fast-paced team that keeps New Zealand freight moving
  • Supportive business with real career development opportunities
  • Join a nationwide transport and 3PL provider with a strong reputation
  • Be part of a fast-paced team that keeps New Zealand freight moving
  • Supportive business with real career development opportunities
Customer Services Team Leader wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.
Customer Services Team Leader wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.
subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
13d ago
13d ago
Listed eleven days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty three days ago

Contact Centre Manager

at CHARTERED ACCOUNTANTS AUSTRALIA AND NEW ZEALAND

This is a Contract/Temp job

Wellington Central, Wellington
  • Take end-to-end accountability for out contact centre operations
  • Deliver seamless world class member experience every day
  • Contract until Aug 2027, Full-time, Wellington CBD
  • Take end-to-end accountability for out contact centre operations
  • Deliver seamless world class member experience every day
  • Contract until Aug 2027, Full-time, Wellington CBD
Lead a disciplined, high-volume operation where people, performance, and service excellence align.
Lead a disciplined, high-volume operation where people, performance, and service excellence align.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed nine days ago

Customer Experience Transition Manager

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed ten days ago

CUSTOMER SERVICES REPRESENTATIVE / LOGISTICS COORDINATOR

at Blue Star Swanson

This is a Full time job

Henderson, Auckland
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
• Competitive salary • A supportive, collaborative culture • The chance to make a tangible impact in a fast-paced industry
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed eleven days ago

Team Leader Customer Services and Engagement: H2O Xtream Aquatic Centre

at Upper Hutt City Council

This is a Full time job

Upper Hutt, Wellington
  • Professional development opportunities
  • Flexible Hours
  • Health and wellness benefits
  • Professional development opportunities
  • Flexible Hours
  • Health and wellness benefits
We are looking for a leader with experience in customer service management, strong communication skills and proven public relations expertise.
We are looking for a leader with experience in customer service management, strong communication skills and proven public relations expertise.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty seven days ago

Contract and Customer Service Supervisor

at OCS Limited
Expiring soon

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed two days ago

Customer Support Team Lead

at Tait International Ltd
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twelve days ago

Customer Service Team Leader

at Easysteel

This is a Full time job

Penrose, Auckland
  • Great benefits working as part of the Fletcher Building Group
  • Bring your motivation and leadership skills to this exciting role
  • Auckland based
  • Great benefits working as part of the Fletcher Building Group
  • Bring your motivation and leadership skills to this exciting role
  • Auckland based
Lead a small team of 4 in this exciting and challenging role, with great Fletcher Benefits!
Lead a small team of 4 in this exciting and challenging role, with great Fletcher Benefits!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty seven days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit
Expiring soon

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed twenty six days ago

Customer Service Manager

at IMCD Australia Pty Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed sixteen days ago

Senior Customer Service Consultant – Strategy / Transformation

at VEC LTD

This is a Contract/Temp job

Auckland CBD, Auckland
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed nine days ago

Client Services Manager

at All Clear Group NZ

This is a Full time job

Waltham, Canterbury
Salary
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
  • Performance reviews with opportunities to share the rewards of business growth
  • Dedicated team and mentors who will support you to extend your current skills
Lead our Client Services team- drive outstanding client outcomes and operational success.
Lead our Client Services team- drive outstanding client outcomes and operational success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed seventeen days ago

Customer Success Executive

at Renti Limited

This is a Full time job

Ponsonby, Auckland
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed fifteen days ago

Relationship & Service Delivery Manager

at Traffic New Zealand Limited

This is a Full time job

Parnell, Auckland(Hybrid)
$80,000 – $90,000 per year
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
Are you a highly organised Relationship & Service Delivery Manager who can lead our installation operation for two of the world's largest companies?
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
15d ago
15d ago
Listed thirteen days ago

Client Services Manager

at Northborn

This is a Full time job

Christchurch Central, Canterbury
Competitive Salary
  • Join a fast-growing national business with real career progression
  • Lead and grow a team in a thriving national property services business
  • Great culture, real development, and a company that backs its people
  • Join a fast-growing national business with real career progression
  • Lead and grow a team in a thriving national property services business
  • Great culture, real development, and a company that backs its people
Lead a high-performing team at a growing NZ business. Great culture, real growth, and the occasional road trip. Ready to make your mark?
Lead a high-performing team at a growing NZ business. Great culture, real growth, and the occasional road trip. Ready to make your mark?
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed three days ago

Team Leader

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury
$101287 - $119161 p.a. + +9% Superannuation
  • We have two Team Leader opportunities available in Christchurch
  • Lead and grow a high-performing administration team
  • Drive positive outcomes through strong people leadership
  • We have two Team Leader opportunities available in Christchurch
  • Lead and grow a high-performing administration team
  • Drive positive outcomes through strong people leadership
Team Leader opportunities available in Christchurch Lead and grow a high-performing team Drive positive outcomes through strong people leadership
Team Leader opportunities available in Christchurch Lead and grow a high-performing team Drive positive outcomes through strong people leadership
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
3d ago
3d ago
Listed six days ago

Customer Service & Fulfilment Team Lead

at JB Hi Fi Group Pty Ltd

This is a Full time job

Wairau Valley, Auckland
  • Join an iconic New Zealand retail brand!
  • Generous employee discounts across JB Hi-Fi
  • Be part of a diverse, collaborative, and supportive team
  • Join an iconic New Zealand retail brand!
  • Generous employee discounts across JB Hi-Fi
  • Be part of a diverse, collaborative, and supportive team
The Customer Service & Fulfilment Team Lead is responsible for coaching and supporting a team ensuring positive online customer experience.
The Customer Service & Fulfilment Team Lead is responsible for coaching and supporting a team ensuring positive online customer experience.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Reception Team Lead

at Green Cross Health Medical Solutions Limited

This is a Part time job

Massey, Auckland
Great Hourly Rate + Perks
  • Excellent and Supportive Team Culture!
  • Great Remuneration + Staff Discounts
  • Endless Opportunity for Growth and Development
  • Excellent and Supportive Team Culture!
  • Great Remuneration + Staff Discounts
  • Endless Opportunity for Growth and Development
We're seeking a Reception Team Lead for our front line customer service. Lead our dedicated reception team to provide excellent service!
We're seeking a Reception Team Lead for our front line customer service. Lead our dedicated reception team to provide excellent service!
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
5d ago
5d ago
Listed twenty four days ago

Senior Patient Care Coordinator

at ADHD Test
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
24d ago
24d ago
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