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This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Business Operations Manager

at Mana Recruitment
Be an early applicant

This is a Full time job

Manukau, Auckland
$90,000 – $120,000 per year
  • Expertise in business improvement and operational excellence.
  • Proven senior operational leadership experience.
  • Experience leading multidisciplinary teams and organisational change.
Looking for an experienced Business Operations Manager to build the operational capability that will underpin the organisations future success.
subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)
Featured
Listed five days ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty hours ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed sixteen days ago

Contact Centre Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Income protection and life insurance.
  • Lead, coach and develop a team of customer champions!
  • Great culture with a work/life balance.
  • Fantastic modern offices in the heart of Newmarket close to public transport.
Drive operational excellence across a high-volume, multi-channel customer environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed eleven days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed ten days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed thirteen days ago

Team Leader

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Greenlane, Auckland
Base + Bonus + insurances
  • Competitive salary, profit share and fully funded insurance
  • Greenlane - Avoid CBD traffic, easy street parking and close to transport
  • Join at an exciting time - upcoming system change
Join a specialist insurance business with a standout team, great culture and real opportunity to make your mark.
Recruited byCharly Jones
subClassification: ManagementManagement classification: Insurance & Superannuation(Insurance & Superannuation)
13d ago
Listed two days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

Customer Service Team Leader

at Gunn Talent

This is a Full time job

Rodney & North Shore, Auckland
  • Lead a team and shape the customer experience
  • Hands-on role managing escalations and customer outcomes
  • Premium retail brand with a loyal customer base
Lead a busy customer support team where problem-solving, people leadership, and operational excellence are at the core of every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eight days ago

Customer Service Executive

at BioPak

This is a Full time job

Auckland CBD, Auckland
  • Be part of a supportive, high-performing team.
Join BioPak as a Customer Service Executive and be the voice that shapes every customer experience—solving problems, and making a real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed three days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty two hours ago

Customer Service Team Leader

at Delta

This is a Full time job

Christchurch Central, Canterbury
  • A role where you can be challenged and supported
  • Joining a progressive and reputable South Island organisation
  • Be organised and a self starter
We now have an exciting full time, permanent opportunity for a Customer Service Team Leader to join our dedicated team in Christchurch.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed twenty four days ago

Customer Operations Manager

at Convergence

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Competitive salary + Bonus
  • Competitive salary + Bonus + car park + 2 days WFH + other benefits
  • Lead a multi-disciplinary team across sales, service and complaints
  • Real influence over process and the future operating model
Lead customer operations across sales, underwriting support and claims for a fast-growing NZ life insurer, driving performance, compliance and change.
subClassification: ManagementManagement classification: Insurance & Superannuation(Insurance & Superannuation)
24d ago•Expiring
Listed twenty nine days ago

Customer Care Team Leader

at Wilson Parking NZ Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a supportive team where your leadership will make a real impact.
  • Lead both onshore and offshore customer care teams
  • Work for a market leading business!
If you're ready to lead high-performing teams, drive continuous improvement, and deliver exceptional customer experiences, we'd love to hear from you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed sixteen days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed two days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed thirteen days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed twenty two days ago

Team Leader - Lead Engagement

at Future Energy

This is a Full time job

Penrose, Auckland
$70,000 – $80,000 per year plus benefits
  • Small Team facilitating big outcomes
  • Clearly mapped career pathways
  • The sector everyone is talking about
Bring your skills and passion to an industry sector making a positive impact for all New Zealanders
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed eleven days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed one hour ago

Business Operations Manager

at Mana Recruitment
Be an early applicant

This is a Full time job

Manukau, Auckland
$90,000 – $120,000 per year
  • Expertise in business improvement and operational excellence.
  • Proven senior operational leadership experience.
  • Experience leading multidisciplinary teams and organisational change.
Looking for an experienced Business Operations Manager to build the operational capability that will underpin the organisations future success.
subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)
1h ago
Listed twenty two days ago

Customer Support Team Leader

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Opportunity to lead a team that directly impacts guest safety and experience.
  • Supportive team culture where your ideas and leadership make a difference.
  • Employee company benefits.
We're looking for a full-time permanent Customer Support Team Leader, based in Auckland to join our On Road Care leadership team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed seventeen days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
$85,000 – $95,000 per year
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed one day ago

Senior Customer Service

at KINGS RECRUITMENT LTD

This is a Full time job

Silverdale, Auckland
$70K - $75K & career growth & benefits
  • Silverdale. NZ Service industry leader with down to earth friendly team
  • 3-5+ years of Customer Service/ Call Center experience & looking for next step?
  • Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago

Operations Manager

at Construction Cost Consultants
Immediate start

This is a Full time job

Auckland CBD, Auckland
$110,000 – $135,000 per year
  • Lead a Tech-Driven Business
  • Shape a Growing National Operation
  • Real Influence, Real Impact
Lead operations at a growing, tech-driven consultancy launching a significant new product. Genuine influence, national scale, exciting next chapter.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
2d ago
Listed more than thirty days ago

Customer Experience Manager (Parental Leave Cover)

at Shakti Mats

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Ignite the Good
  • Global impact with ethical production
  • Flexible hybrid work with WFH 1 day per week
Lead our customer service team to enhance pre and post-purchase experiences, turning feedback into actionable insights that shape our brand's future.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed sixteen days ago

Customer Support Team Leader

at Tribe (New Zealand) Limited

This is a Full time job

Addington, Canterbury
6 month role – Mon to Fri – Competitive Payrate
  • Lead, coach and develop a high-performing customer support team
  • Make a meaningful difference for customers and communities
  • Drive service improvements and influence wider business change
Lead and develop a high-performing team, drive service excellence and support positive outcomes for customers.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty one days ago

Reservations & Operations Team Lead (NZ)

at Abercrombie & Kent (Australia) Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base Salary + OTE Commissions
  • Well established luxury travel company with over 60 years experience
  • Opportunities to grow and progress your career within the Travel Industry
  • Paid Parental Leave, extra Wellbeing leave and staff travel discounts & benefits
Newly created role with opportunity to combine people leadership with reservations creativity and delivery, along with operations skills and oversight
subClassification: ReservationsReservations classification: Hospitality & Tourism(Hospitality & Tourism)
21d ago
Listed eleven days ago

Manager, Justice Services

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
The Manager, Justice Services leads nationally delivered registry services that support the effective operation of courts and tribunals
subClassification: GovernmentGovernment classification: Government & Defence(Government & Defence)
11d ago
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