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This is a featured job

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed nineteen hours ago

Customer Care Lead

at Hays | Office Support

This is a Full time job

Christchurch, Canterbury
90,000-130,000
  • Competitve Salary
  • Leadership Opportunities
  • NZ Owned and Operated
Multiple leadership opportunities in Customer Care
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
Listed ten days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed six days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed thirteen days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed fourteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed one day ago

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed seven days ago

Customer Coaching Manager

at humanlogix

This is a Full time job

Rosedale, Auckland(Hybrid)
  • Rosedale Head Office
  • Lead and develop a high-performing Customer Coaching team
  • Drive exceptional customer outcomes and continuous improvement
Lead with impact and shape exceptional customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed eleven days ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty one days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed three days ago

Senior Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
Competitive base salary + bonus
  • Build the customer service team from scratch, shape the culture, and lead the sh
  • Monthly performance bonus tied to your team's results, recognised and rewarded r
  • People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed eighteen hours ago

Team Manager, Centralised Services

at Ministry of Justice

This is a Full time job

Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed eighteen hours ago

Service Excellence Executive

at Lion New Zealand

This is a Full time job

East Tamaki, Auckland
  • Build your career with iconic brands like Steinlager, Speight’s & Hyoketsu
  • Join a supportive team passionate about delivering exceptional service
  • Enjoy an on-target bonus, product perks and great employee benefits
Join LION’s Service Excellence team and deliver great experiences for our customers every day
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed twenty hours ago

Customer Service Team Leader

at Ryan Recruitment Limited

This is a Full time job

Christchurch Central, Canterbury
Competitive Salary + Career Growth
  • Lead, Coach, and Grow a High Performing Team in Riccarton
  • Career Growth, Leadership Development, and a Thriving Team Culture
  • 100% NZ-Owned and Operated
Bring your strong leadership skills to a fast-paced, dynamic industry leader.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed five days ago

Call Centre & Operations Manager

at Graham Consulting

This is a Full time job

Christchurch, Canterbury
Competitive salary
  • Lead Leaders and a customer-facing teams
  • Senior operational leadership role across New Zealand and Australia
  • Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twelve days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed twenty one days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed five days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed sixteen days ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed seven days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed ten days ago

Site Manager, Auckland Contact Centre

at Qantas Airways Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead one of the most critical operational sites in the network
  • Influence at the highest level
  • Lead a large and diverse workforce
Lead one of the most critical operational sites in the network, with end-to-end accountability for safety, customer outcomes, operational performanc
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed twenty four days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed seven days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty two days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed twenty seven days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
$85,000 – $95,000 per year
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed one hour ago

Pipeline Safety Coordinator

at Firstgas, Rockgas & Firstlight Network
Be an early applicant

This is a Part time job

Bell Block, Taranaki(Hybrid)
  • Great benefits to support you and your whānau
  • Supportive team environment
  • Training and development support to grow your career
We’re looking for a talented Pipeline Safety Coordinator to help us keep the good energy flowing as part of our Land and Planning team in Bell Block.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed twenty seven days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed twenty five days ago

Customer Service Advisor

at Talent Right

This is a Full time job

Kerepehi, Waikato
  • Grow your career with a recognised market leader
  • Structured training and ongoing development opportunities
  • Supportive team culture with variety in your day-to-day work
Join a market-leading business delivering exceptional customer service and support to customers across New Zealand and Australia.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed three days ago

Collections Associate

at ACC New Zealand

This is a Full time job

Thorndon, Wellington(Hybrid)
$61,766 - $82,355 + 9% superannuation
  • Support fair, effective debt recovery by managing levy and claimant debt
  • Join a trusted organisation helping New Zealanders recover, thrive and stay safe
  • Grow your career with development opportunities
Support New Zealanders by managing overdue ACC debt while delivering positive customer outcomes in a high-performing collections team
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed five days ago

Collections Officer

at Crocker Group Limited

This is a Full time job

Epsom, Auckland(Hybrid)
  • Great team within the leading industry player
  • Excellent remuneration and benefits
  • Flexible work environment
We are looking for an exceptional Collections Officer to join our high performing Body Corporate team!
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twelve days ago

Senior Customer Service

at KINGS RECRUITMENT LTD

This is a Full time job

Silverdale, Auckland
$70K - $75K & career growth & benefits
  • Silverdale. NZ Service industry leader with down to earth friendly team
  • 3-5+ years of Customer Service/ Call Center experience & looking for next step?
  • Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
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