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This is a featured job

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty two hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed one day ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Contact Centre Advisor - Mutiple roles

at Tauranga City Council

This is a Part time job

Tauranga Central, Bay of Plenty
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago•Expiring
7d ago•Expiring
Listed sixteen hours ago

Customer Experience Representative

at University of Canterbury

This is a Part time job

Christchurch Central, Canterbury
Competitive salary package + great staff benefits!
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
16h ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed six days ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed fourteen days ago

Customer Service Representative - Christchurch Contact Centre

at Ministry of Social Development

This is a Full time job

Christchurch Central, Canterbury
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed five days ago

Customer Services Representative - (Christchurch)

at Metro Performance Glass

This is a Full time job

Hornby, Canterbury
  • A customer service role with a technical element
  • Fantastic team and customers to work with where no day is the same
  • Competitive salary package
  • A customer service role with a technical element
  • Fantastic team and customers to work with where no day is the same
  • Competitive salary package
We have an opportunity for a Customer Service super star, based at our Christchurch office in Hornby.
We have an opportunity for a Customer Service super star, based at our Christchurch office in Hornby.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed seventeen hours ago

Care Coordinator - Christchurch

at Access Community Health

This is a Full time job

Christchurch Central, Canterbury
Boost your career with this challenging role
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed eighteen hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed thirteen minutes ago

Customer Support & Communications Coordinator

at The People Place
Be an early applicant

This is a Full time job

Christchurch, Canterbury
Competitive salary, aligned to experience
  • Be the friendly first point of contact for customers on their solar journey
  • Phone-focused role supporting scheduling, follow-ups and customer confidence
  • Join a purpose-led business helping Kiwis move toward a more sustainable futur
  • Be the friendly first point of contact for customers on their solar journey
  • Phone-focused role supporting scheduling, follow-ups and customer confidence
  • Join a purpose-led business helping Kiwis move toward a more sustainable futur
Purpose-driven, fast-growing solar business. Be the calm, professional voice guiding customers through their solar journey - pace, people and purpose.
Purpose-driven, fast-growing solar business. Be the calm, professional voice guiding customers through their solar journey - pace, people and purpose.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13m ago
13m ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eighteen hours ago

Customer Experience Representative

at Selwyn District Council

This is a Full time job

Rolleston, Canterbury
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago•Expiring
18h ago•Expiring
Listed eleven days ago

Customer Service Representative | Wellington Central and Lower Hutt

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington
$61,466 - $73,903
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed four days ago

Customer Service Representative - Kaihāpai Moni Oranga - Hamilton

at Ministry of Social Development

This is a Full time job

Hamilton Central, Waikato
$61,466 - $73,903
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed eighteen hours ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
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