Retention Manager Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Manager - Retention

at Compass Group New Zealand

This is a Full time job

Parnell, Auckland(Hybrid)

Comprehensive salary + benefits + Bonus

Competitive Base Salary + Annual bonus + Vehicle Allowance + Company Benifits
Lead high-impact business retention initiatives across diverse sectors
Great Parnell location + easy access to public transport + flexible working

Competitive Base Salary + Annual bonus + Vehicle Allowance + Company Benifits
Lead high-impact business retention initiatives across diverse sectors
Great Parnell location + easy access to public transport + flexible working

Lead contract retention and revenue growth across our diverse sector portfolio.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

Featured

This is a featured job

Client Growth Specialist

at Answer Services ( NZ ) Ltd

This is a Full time job

Newmarket, Auckland

$80,000 + Commission + Allowances per year

HubSpot, AI tools, dashboards - tech is core, not a bonus.
Direct line to the GM. Your input shapes how we grow.

HubSpot, AI tools, dashboards - tech is core, not a bonus.
Direct line to the GM. Your input shapes how we grow.

Drive client growth & expansion. Competitive pay, professional development & great work-life balance.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

Featured

Listed six days ago

National Manager - Retention

at Compass Group New Zealand

This is a Full time job

Parnell, Auckland(Hybrid)

Comprehensive salary + benefits + Bonus

Competitive Base Salary + Annual bonus + Vehicle Allowance + Company Benifits
Lead high-impact business retention initiatives across diverse sectors
Great Parnell location + easy access to public transport + flexible working

Competitive Base Salary + Annual bonus + Vehicle Allowance + Company Benifits
Lead high-impact business retention initiatives across diverse sectors
Great Parnell location + easy access to public transport + flexible working

Lead contract retention and revenue growth across our diverse sector portfolio.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

6d ago

Listed nineteen days ago

Client Solutions Specialist

at PENINSULA

This is a Full time job

Auckland CBD, Auckland

Up to $80,000 + KiwiSaver + MORE!

🎉 NZ Greatest Place to Work: Award winning mindset & culture
🤑 Build Your Future: Competitive salary & benefits package on offer
📈 Chart your career pathway & growth opportunities, the world is your oyster

🎉 NZ Greatest Place to Work: Award winning mindset & culture
🤑 Build Your Future: Competitive salary & benefits package on offer
📈 Chart your career pathway & growth opportunities, the world is your oyster

Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed three days ago

Client Growth Specialist

at Answer Services ( NZ ) Ltd

This is a Full time job

Newmarket, Auckland

$80,000 + Commission + Allowances per year

HubSpot, AI tools, dashboards - tech is core, not a bonus.
Direct line to the GM. Your input shapes how we grow.

HubSpot, AI tools, dashboards - tech is core, not a bonus.
Direct line to the GM. Your input shapes how we grow.

Drive client growth & expansion. Competitive pay, professional development & great work-life balance.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

3d ago

Listed two days ago

Client Relationship Manager - Inbound - 12 month Fixed Term Contract

at Generate Investment Holdings Limited

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Be the trusted voice our members turn to
Join a supportive, high-performing team
Build valuable experience in the KiwiSaver and wealth industry

Be the trusted voice our members turn to
Join a supportive, high-performing team
Build valuable experience in the KiwiSaver and wealth industry

Make a difference — helping Kiwis navigate their financial future while building meaningful relationships and delivering exceptional service.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

2d ago

Listed eleven days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Join us and shape the future of customer experience at one of New Zealand's most iconic brands.

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

11d ago

Listed ten hours ago

B2B Client Engagement Specialist | Flexible Remote Role

at Client Connect Ltd

This is a Contract/Temp job

Auckland CBD, Auckland(Remote)

Join a team where quality conversations matter. Build relationships, create opportunities, and help businesses grow through genuine engagement.

subClassification: New Business DevelopmentNew Business Development

classification: Sales(Sales)

10h ago

Listed sixteen days ago

Senior Customer Service Consultant – Strategy / Transformation

at VEC LTD

This is a Contract/Temp job

Auckland CBD, Auckland

Well-scoped project with genuine executive support and clear deliverables
Your recommendations will be acted on - this is not a shelf report
Real impact opportunity working with a purpose-led business

Well-scoped project with genuine executive support and clear deliverables
Your recommendations will be acted on - this is not a shelf report
Real impact opportunity working with a purpose-led business

We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

16d ago

Listed nineteen days ago

Lead - Sales - New Zealand

at On Oceania Pty. Ltd.

This is a Full time job

Auckland CBD, Auckland(Hybrid)

The architect of On’s growth and brand presence across New Zealand with potential to step into Country Manager role.

subClassification: ManagementManagement

classification: Sales(Sales)

19d ago

Listed nine days ago

Customer Experience Transition Manager

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Lead major transformation programme
Shape future customer model
Based in Petone

Lead major transformation programme
Shape future customer model
Based in Petone

Lead the transition to a future-state, customer-centric operating model

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

9d ago

Listed fourteen days ago

Partnership Experience Manager (Delivery & Engagement)

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$80,000 - $95,000 per annum

Ensure high‑profile commitments are delivered flawlessly
Work with senior leaders in a purpose‑led, commercial environment
Own delivery, systems and follow‑through in a trusted, hands‑on role

Ensure high‑profile commitments are delivered flawlessly
Work with senior leaders in a purpose‑led, commercial environment
Own delivery, systems and follow‑through in a trusted, hands‑on role

Delivery‑focused role ensuring commitments are executed on time and on brand,covering onboarding,systems,reporting,retention and event

subClassification: ManagementManagement

classification: Sales(Sales)

14d ago

Listed thirteen days ago

Customer Success Lead

at Halter

This is a Full time job

Auckland CBD, Auckland

Unlimited annual leave, ESOP & $1000 growth fund

Join a Kiwi startup building world-first agricultural tech transforming farming
Accelerate your career with real ownership in a fast-scaling team
Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture

Join a Kiwi startup building world-first agricultural tech transforming farming
Accelerate your career with real ownership in a fast-scaling team
Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture

Own the customer journey at Halter - turn new farmers into confident, thriving users while shaping the future of farming with cutting-edge tech.

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

13d ago

Listed two days ago

Client Relationship Manager

at Presto Resourcing

This is a Full time job

Wellington Central, Wellington(Hybrid)

You will have existing contacts/networks
Uncapped Commission
Must be located in Wellington

You will have existing contacts/networks
Uncapped Commission
Must be located in Wellington

Join a fast-growing NZ data consultancy and take ownership of new business and key client relationships across enterprise and government.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

2d ago

Listed two days ago

KEY ACCOUNT MANAGER

at KINGS RECRUITMENT LTD

This is a Full time job

Penrose, Auckland

Strong base + bonuses + commission + car

Join a respected Kiwi- owned company with strong values & a people-first culture
Strategic Key Account role managing high-value customer relationships
Focus on customer retention, revenue growth, and value-added solutions

Join a respected Kiwi- owned company with strong values & a people-first culture
Strategic Key Account role managing high-value customer relationships
Focus on customer retention, revenue growth, and value-added solutions

Exciting opportunity for an experienced Key Account Manager to drive growth, retention, and customer partnerships across major commercial accounts

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

2d ago

Listed nineteen days ago

National Sales Manager

at Big Blue

This is a Full time job

Otahuhu, Auckland

Mandate to own and drive the sales function
Good mixture of team leadership/mentoring + drive your own sales performance
Overall Package (Salary, Commission, Vehicle etc) >$150,000p.a.

Mandate to own and drive the sales function
Good mixture of team leadership/mentoring + drive your own sales performance
Overall Package (Salary, Commission, Vehicle etc) >$150,000p.a.

This opportunity is for an ambitious and hungry Sales Lead that wants to be in the driving seat. Leading B2B company with truly nationwide reach.

subClassification: ManagementManagement

classification: Sales(Sales)

19d ago

Listed twenty seven days ago

Service Commissioning Lead

at The Cause Collective

Expiring soon

This is a Full time job

Manukau, Auckland

$100,000 – $120,000 per year

Join Tātou Collective and help transform outcomes for Pacific families across Aotearoa.

subClassification: ManagementManagement

classification: Community Services & Development(Community Services & Development)

27d ago

Listed eleven days ago

Student Success and Education Coordinator (Health Coach Education)

at PreKure

This is a Full time job

Takapuna, Auckland(Hybrid)

$80,000 – $85,000 per year

Be the heartbeat of a health education organisation that's changing lives. Competitive salary, genuine flexibility, and work that matters.

subClassification: Student ServicesStudent Services

classification: Education & Training(Education & Training)

11d ago

Listed twenty seven days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

Expiring soon

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago

Listed four days ago

Customer Lifecycle Lead - Trade Me Property

at Trade Me

This is a Full time job

Auckland(Hybrid)

Fast paced high energy team
Flexible work options
Opportunities for growth and career advancement

Fast paced high energy team
Flexible work options
Opportunities for growth and career advancement

As a strategic partner for Trade Me Property, build intelligent, automated ecosystems that react in real-time to how Kiwi buy, sell, and browse.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

4d ago

Listed twelve days ago

National Support Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland

Competitive salary + wellbeing benefits

Lead a national support team across three offices
Based in Auckland CBD - easy to all public transport links
Coaching and leading a large team with a warm, credible leadership style

Lead a national support team across three offices
Based in Auckland CBD - easy to all public transport links
Coaching and leading a large team with a warm, credible leadership style

Lead a national professional support team at a prestigious NZ firm and shape culture, engagement, and team performance.

Recruited byCharly Jones

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

12d ago

Listed twelve days ago

Account Manager

at Zodiak Management Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Join a growing Auckland property business expanding beyond short-term rentals
Manage high-value owner relationships with real autonomy and impact
Supported by specialist teams for admin and ops, plus performance-based bonus

Join a growing Auckland property business expanding beyond short-term rentals
Manage high-value owner relationships with real autonomy and impact
Supported by specialist teams for admin and ops, plus performance-based bonus

Auckland-based Account Manager role in a growing property business with 8 years’ experience in short-term rentals, now expanding our services.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

12d ago

Listed seventeen days ago

Move In Specialist – Fixed Term

at Ryman Healthcare

This is a Full time job

Ellerslie, Auckland

Build trusted relationships with residents and families
Drive outcomes balancing resident experience and commercial success
Work with multiple stakeholders to simplify complexity and deliver results

Build trusted relationships with residents and families
Drive outcomes balancing resident experience and commercial success
Work with multiple stakeholders to simplify complexity and deliver results

Support residents through one of life’s biggest transitions, creating confidence, connection, and a seamless path to moving in

subClassification: Residential SalesResidential Sales

classification: Real Estate & Property(Real Estate & Property)

17d ago

Listed twenty three days ago

Sales Associate

at Find Recruitment

Expiring soon

This is a Full time job

Mount Wellington, Auckland(Hybrid)

Competitive salary on offer!

Offices based in Mt Wellington, 1-2 days WFH/week + free parkingrking
Build a career in lending and financial services with full training provided
Fast-moving environment that rewards resilience and drive

Offices based in Mt Wellington, 1-2 days WFH/week + free parkingrking
Build a career in lending and financial services with full training provided
Fast-moving environment that rewards resilience and drive

Join a fast-paced financial services business where resilience, hustle, and confidence on the phone are essential!

subClassification: New Business DevelopmentNew Business Development

classification: Sales(Sales)

23d ago

Listed two days ago

Customer Journey Marketing Manager

at ANZ Bank New Zealand Limited

This is a Contract/Temp job

Auckland(Hybrid)

Be part of a supportive, collaborative team
Gain hands-on marketing experience working in a large, fast-paced organisation
Play a key role in enhancing customer experiences

Be part of a supportive, collaborative team
Gain hands-on marketing experience working in a large, fast-paced organisation
Play a key role in enhancing customer experiences

Develop a career with NZs biggest bank with competitive salary& benefits

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

2d ago

Listed two days ago

Employment Consultant Lead

at Quality Education Services Limited

This is a Full time job

Hillsborough, Canterbury

$70,000 – $75,000 per year + company vehicle

Immediate start | Recruitment experience is a must | Help rangatahi step into their potential!

subClassification: Employment ServicesEmployment Services

classification: Community Services & Development(Community Services & Development)

2d ago

Listed nine days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed nineteen days ago

Senior Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)

You will have strong customer management skills
Great supportive culture, awesome team. paying market rate salary
Previous experience in Network/Cloud/Security

You will have strong customer management skills
Great supportive culture, awesome team. paying market rate salary
Previous experience in Network/Cloud/Security

Love exceeding customer expectations and have MSP experience?

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

19d ago

Listed seventeen days ago

Customer Success Manager

at Banqer

This is a Full time job

Christchurch Central, Canterbury

Help New Zealand secondary teachers deliver Banqer High — equipping students with real-world financial skills. Onboard, support and retain schools.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

17d ago

Listed twenty three days ago

Customer Success Manager - Agri

at Onside Limited

Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

Mission-led agritech SaaS company operating across Australia, NZ and US
Genuine ownership, accountable for your portfolio, not just supporting it
Deloitte Fast 50 Regional Award Winners | Forbes Asia 100 to Watch

Mission-led agritech SaaS company operating across Australia, NZ and US
Genuine ownership, accountable for your portfolio, not just supporting it
Deloitte Fast 50 Regional Award Winners | Forbes Asia 100 to Watch

Own rural accounts, drive adoption and retention, and help customers get real value from software that protects the world's food supply.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

23d ago

Listed ten days ago

Senior Sales Manager – Prepaid, Payments, Incentives and Gift Cards

at LATERN ENTERPRISES

This is a Full time job

Newmarket, Auckland(Hybrid)

Drive NZ growth selling enterprise business and corporate development digital Visa prepaid payments, gifting & loyalty solutions with uncapped upside.

subClassification: ManagementManagement

classification: Sales(Sales)

10d ago

Listed twenty five days ago

Customer Relationship Manager - Garments

at Taylors

Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)

We offer stable employment opportunities to people from all walks of life
Supportive and inclusive work environments
On the job training

We offer stable employment opportunities to people from all walks of life
Supportive and inclusive work environments
On the job training

We’re looking for a proactive Customer Relationship Manager – Garments to join our Auckland team.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

25d ago

379 retention manager jobs in New Zealand

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