Retention Manager Jobs in New Zealand, Job Vacancies - Jun 2026

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Join us and shape the future of customer experience at one of New Zealand's most iconic brands.

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

12d ago

Listed three days ago

Client Relationship Manager - Inbound - 12 month Fixed Term Contract

at Generate Investment Holdings Limited

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Be the trusted voice our members turn to
Join a supportive, high-performing team
Build valuable experience in the KiwiSaver and wealth industry

Be the trusted voice our members turn to
Join a supportive, high-performing team
Build valuable experience in the KiwiSaver and wealth industry

Make a difference — helping Kiwis navigate their financial future while building meaningful relationships and delivering exceptional service.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

3d ago

Listed seventeen days ago

Senior Customer Service Consultant – Strategy / Transformation

at VEC LTD

This is a Contract/Temp job

Auckland CBD, Auckland

Well-scoped project with genuine executive support and clear deliverables
Your recommendations will be acted on - this is not a shelf report
Real impact opportunity working with a purpose-led business

Well-scoped project with genuine executive support and clear deliverables
Your recommendations will be acted on - this is not a shelf report
Real impact opportunity working with a purpose-led business

We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

17d ago

Listed twenty days ago

Lead - Sales - New Zealand

at On Oceania Pty. Ltd.

This is a Full time job

Auckland CBD, Auckland(Hybrid)

The architect of On’s growth and brand presence across New Zealand with potential to step into Country Manager role.

subClassification: ManagementManagement

classification: Sales(Sales)

20d ago

Listed ten days ago

Customer Experience Transition Manager

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Lead major transformation programme
Shape future customer model
Based in Petone

Lead major transformation programme
Shape future customer model
Based in Petone

Lead the transition to a future-state, customer-centric operating model

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed fifteen days ago

Partnership Experience Manager (Delivery & Engagement)

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$80,000 - $95,000 per annum

Ensure high‑profile commitments are delivered flawlessly
Work with senior leaders in a purpose‑led, commercial environment
Own delivery, systems and follow‑through in a trusted, hands‑on role

Ensure high‑profile commitments are delivered flawlessly
Work with senior leaders in a purpose‑led, commercial environment
Own delivery, systems and follow‑through in a trusted, hands‑on role

Delivery‑focused role ensuring commitments are executed on time and on brand,covering onboarding,systems,reporting,retention and event

subClassification: ManagementManagement

classification: Sales(Sales)

15d ago

Listed twelve days ago

Student Success and Education Coordinator (Health Coach Education)

at PreKure

This is a Full time job

Takapuna, Auckland(Hybrid)

$80,000 – $85,000 per year

Be the heartbeat of a health education organisation that's changing lives. Competitive salary, genuine flexibility, and work that matters.

subClassification: Student ServicesStudent Services

classification: Education & Training(Education & Training)

12d ago

Listed twenty days ago

National Sales Manager

at Big Blue

This is a Full time job

Otahuhu, Auckland

Mandate to own and drive the sales function
Good mixture of team leadership/mentoring + drive your own sales performance
Overall Package (Salary, Commission, Vehicle etc) >$150,000p.a.

Mandate to own and drive the sales function
Good mixture of team leadership/mentoring + drive your own sales performance
Overall Package (Salary, Commission, Vehicle etc) >$150,000p.a.

This opportunity is for an ambitious and hungry Sales Lead that wants to be in the driving seat. Leading B2B company with truly nationwide reach.

subClassification: ManagementManagement

classification: Sales(Sales)

20d ago

Listed fifteen days ago

Customer Success Lead

at Halter

This is a Full time job

Auckland CBD, Auckland

Unlimited annual leave, ESOP & $1000 growth fund

Join a Kiwi startup building world-first agricultural tech transforming farming
Accelerate your career with real ownership in a fast-scaling team
Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture

Join a Kiwi startup building world-first agricultural tech transforming farming
Accelerate your career with real ownership in a fast-scaling team
Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture

Own the customer journey at Halter - turn new farmers into confident, thriving users while shaping the future of farming with cutting-edge tech.

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

15d ago

Listed twenty eight days ago

Service Commissioning Lead

at The Cause Collective

This is a Full time job

Manukau, Auckland

$100,000 – $120,000 per year

Join Tātou Collective and help transform outcomes for Pacific families across Aotearoa.

subClassification: ManagementManagement

classification: Community Services & Development(Community Services & Development)

28d ago•Expiring

Listed eighteen days ago

Move In Specialist – Fixed Term

at Ryman Healthcare

This is a Full time job

Ellerslie, Auckland

Build trusted relationships with residents and families
Drive outcomes balancing resident experience and commercial success
Work with multiple stakeholders to simplify complexity and deliver results

Build trusted relationships with residents and families
Drive outcomes balancing resident experience and commercial success
Work with multiple stakeholders to simplify complexity and deliver results

Support residents through one of life’s biggest transitions, creating confidence, connection, and a seamless path to moving in

subClassification: Residential SalesResidential Sales

classification: Real Estate & Property(Real Estate & Property)

18d ago

Listed fifteen hours ago

Club Manager

at SEAAM Limited

This is a Full time job

Shirley, Canterbury

$60,000 – $70,000 per year + Bonus Incentives

Lead a thriving gym. Competitive salary, professional development and real community impact await.

subClassification: ManagementManagement

classification: Sport & Recreation(Sport & Recreation)

15h ago

Listed four days ago

Client Relationship Manager

at Presto Resourcing

This is a Full time job

Wellington Central, Wellington(Hybrid)

You will have existing contacts/networks
Uncapped Commission
Must be located in Wellington

You will have existing contacts/networks
Uncapped Commission
Must be located in Wellington

Join a fast-growing NZ data consultancy and take ownership of new business and key client relationships across enterprise and government.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

4d ago

Listed thirteen days ago

National Support Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland

Competitive salary + wellbeing benefits

Lead a national support team across three offices
Based in Auckland CBD - easy to all public transport links
Coaching and leading a large team with a warm, credible leadership style

Lead a national support team across three offices
Based in Auckland CBD - easy to all public transport links
Coaching and leading a large team with a warm, credible leadership style

Lead a national professional support team at a prestigious NZ firm and shape culture, engagement, and team performance.

Recruited byCharly Jones

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

13d ago

Listed ten days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Industry-competitive salary
Ongoing training and development as well as career progression
Opportunity to shape customer strat across a growing omnichannel retail business

Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

10d ago

Listed twenty four days ago

Sales Associate

at Find Recruitment

This is a Full time job

Mount Wellington, Auckland(Hybrid)

Competitive salary on offer!

Offices based in Mt Wellington, 1-2 days WFH/week + free parkingrking
Build a career in lending and financial services with full training provided
Fast-moving environment that rewards resilience and drive

Offices based in Mt Wellington, 1-2 days WFH/week + free parkingrking
Build a career in lending and financial services with full training provided
Fast-moving environment that rewards resilience and drive

Join a fast-paced financial services business where resilience, hustle, and confidence on the phone are essential!

subClassification: New Business DevelopmentNew Business Development

classification: Sales(Sales)

24d ago•Expiring

Listed twenty nine days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

29d ago•Expiring

Listed thirteen days ago

Account Manager

at Zodiak Management Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Join a growing Auckland property business expanding beyond short-term rentals
Manage high-value owner relationships with real autonomy and impact
Supported by specialist teams for admin and ops, plus performance-based bonus

Join a growing Auckland property business expanding beyond short-term rentals
Manage high-value owner relationships with real autonomy and impact
Supported by specialist teams for admin and ops, plus performance-based bonus

Auckland-based Account Manager role in a growing property business with 8 years’ experience in short-term rentals, now expanding our services.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

13d ago

Listed twenty days ago

Senior Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)

You will have strong customer management skills
Great supportive culture, awesome team. paying market rate salary
Previous experience in Network/Cloud/Security

You will have strong customer management skills
Great supportive culture, awesome team. paying market rate salary
Previous experience in Network/Cloud/Security

Love exceeding customer expectations and have MSP experience?

subClassification: Sales - Pre & PostSales - Pre & Post

classification: Information & Communication Technology(Information & Communication Technology)

20d ago

Listed three days ago

KEY ACCOUNT MANAGER

at KINGS RECRUITMENT LTD

This is a Full time job

Penrose, Auckland

Strong base + bonuses + commission + car

Join a respected Kiwi- owned company with strong values & a people-first culture
Strategic Key Account role managing high-value customer relationships
Focus on customer retention, revenue growth, and value-added solutions

Join a respected Kiwi- owned company with strong values & a people-first culture
Strategic Key Account role managing high-value customer relationships
Focus on customer retention, revenue growth, and value-added solutions

Exciting opportunity for an experienced Key Account Manager to drive growth, retention, and customer partnerships across major commercial accounts

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

3d ago

Listed five days ago