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This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed fifteen hours ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed twenty hours ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
20h ago
Listed fifteen hours ago

Metro Info Agent (Part-Time)

at Environment Canterbury

This is a Part time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed eighteen hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fifteen hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed thirteen days ago

Collections Officer

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fourteen hours ago

Customer Experience Representative

at Selwyn District Council
Expiring soon

This is a Full time job

Rolleston, Canterbury
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
14h ago
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty one days ago

Customer Care Team member - Vehicle Finance & Personal Loans

at Geneva Finance Limited

This is a Full time job

Mount Wellington, Auckland
Customer-centric experience, supporting customers throughout the life of their loan and beyond.
Customer-centric experience, supporting customers throughout the life of their loan and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed thirteen days ago

Collections Specialist

at InDebted New Zealand Limited

This is a Full time job

Henderson, Auckland
More than a collections role - it's a chance to genuinely help people. Based in Henderson, West Auckland. Apply today.
More than a collections role - it's a chance to genuinely help people. Based in Henderson, West Auckland. Apply today.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty one days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed one day ago

Install Scheduler

at Newline Group Ltd
Be an early applicant

This is a Full time job

Tauranga Central, Bay of Plenty
If you enjoy managing teams and projects, then enquire about this role today!
If you enjoy managing teams and projects, then enquire about this role today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
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