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This is a featured job

Aftersales Project Management Specialist

at Talent Right
Expiring soon

This is a Full time job

Kerepehi, Waikato
  • Newly created role, build the aftersales function from scratch
  • Hands-on problem-solving with design and production teams on-site
  • Market-leading business that invests in your long-term growth
  • Newly created role, build the aftersales function from scratch
  • Hands-on problem-solving with design and production teams on-site
  • Market-leading business that invests in your long-term growth
Own UteMaster's aftersales function, diagnosing product issues and coordinating resolutions that keep customers confident and on the road.
Own UteMaster's aftersales function, diagnosing product issues and coordinating resolutions that keep customers confident and on the road.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Customer Care

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

AML Call Support Analyst

at AMLHUB Limited

This is a Full time job

Newmarket, Auckland(Hybrid)
$65,000 – $75,000 per year
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed four days ago

Customer support lead

at Contented

This is a Full time job

Christchurch Central, Canterbury
$80,000 – $120,000 per year
You'll build Contented's support function from the ground up and then run it.
You'll build Contented's support function from the ground up and then run it.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed four days ago

Technical Resolution Agent - 6-month Fixed Term

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Tech Res Agent
Tech Res Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nine days ago

Customer Service Team Support Lead

at salt

This is a Full time job

Newmarket, Auckland(Hybrid)
$100000.00 - $110000.00 p.a. + Excellent Benefits
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed four days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company.
  • Are you a proactive and organised professional?
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company.
  • Are you a proactive and organised professional?
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed three days ago

Senior Customer Service Operations Specialist

at Imperial Brands Australasia

This is a Full time job

Petone, Wellington
  • Global organisation
  • Close knit team environment
  • Wellington, Petone based
  • Global organisation
  • Close knit team environment
  • Wellington, Petone based
Drive customer service excellence by leveraging operations, data, and systems to improve processes & deliver insights.
Drive customer service excellence by leveraging operations, data, and systems to improve processes & deliver insights.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed sixteen days ago

Head of Customer Care

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
  • Build our Customer Care team
  • Shape our customer experience strategy
  • Based in Petone
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
Build the Customer Care team in this pivotal role transforming water services in the Wellington region.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty six days ago

Aftersales Project Management Specialist

at Talent Right
Expiring soon

This is a Full time job

Kerepehi, Waikato
  • Newly created role, build the aftersales function from scratch
  • Hands-on problem-solving with design and production teams on-site
  • Market-leading business that invests in your long-term growth
  • Newly created role, build the aftersales function from scratch
  • Hands-on problem-solving with design and production teams on-site
  • Market-leading business that invests in your long-term growth
Own UteMaster's aftersales function, diagnosing product issues and coordinating resolutions that keep customers confident and on the road.
Own UteMaster's aftersales function, diagnosing product issues and coordinating resolutions that keep customers confident and on the road.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed eleven days ago

Senior Customer Support Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Solve complex payroll challenges small businesses can't handle alone
  • Make a real impact for small businesses
  • Opportunity to join our employee share scheme
  • Solve complex payroll challenges small businesses can't handle alone
  • Make a real impact for small businesses
  • Opportunity to join our employee share scheme
Be the payroll expert for New Zealand small businesses. A senior support role focused on complex cases and team mentorship.
Be the payroll expert for New Zealand small businesses. A senior support role focused on complex cases and team mentorship.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed sixteen days ago

Customer Experience Transition Manager

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
  • Lead major transformation programme
  • Shape future customer model
  • Based in Petone
Lead the transition to a future-state, customer-centric operating model
Lead the transition to a future-state, customer-centric operating model
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed two days ago

Manager, Contact Centre

at New Zealand Qualifications Authority

This is a Full time job

Wellington Central, Wellington
134385
  • A warm and supportive team / whanau environment
  • Flexible working hours
  • Development and career progression opportunities
  • A warm and supportive team / whanau environment
  • Flexible working hours
  • Development and career progression opportunities
As Manager, Contact Centre, you lead NZQA's frontline customer operations across phone, email, chat and chatbot channels.
As Manager, Contact Centre, you lead NZQA's frontline customer operations across phone, email, chat and chatbot channels.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eleven days ago

Onboarding Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Shape the onboarding experience that sets customers up for success
  • Make a real impact for small businesses
  • Opportunity to join our employee share scheme
  • Shape the onboarding experience that sets customers up for success
  • Make a real impact for small businesses
  • Opportunity to join our employee share scheme
Guide small business owners through payroll setup and their first pay runs with expert knowledge and genuine care.
Guide small business owners through payroll setup and their first pay runs with expert knowledge and genuine care.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed more than thirty days ago

Senior Customer Support Specialist

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Growing tech company!
  • Growing tech organisation
  • Collaborative environment
  • Lots of opportunities to learn!
  • Growing tech organisation
  • Collaborative environment
  • Lots of opportunities to learn!
Be the customer-first backbone of Kernel’s fast-growing fintech. Elevate support with empathy, clarity, and smart service.
Be the customer-first backbone of Kernel’s fast-growing fintech. Elevate support with empathy, clarity, and smart service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed twenty days ago

Team Lead Enrolment Processing- Auckland

at Electoral Commission

This is a Full time job

Mount Eden, Auckland
$72,480
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
An exciting, fixed term Team Leader opportunity based in Mt Eden.
An exciting, fixed term Team Leader opportunity based in Mt Eden.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed two days ago

Customer Service Team Leader

at Imperial Brands Australasia

This is a Full time job

Petone, Wellington
  • Global organisation
  • Close knit team environment
  • Wellington Petone based
  • Global organisation
  • Close knit team environment
  • Wellington Petone based
As the Customer Service Team Leader, based in Wellington office, in Petone. Permanent full-time role. You will lead a sales-driven team at the heart
As the Customer Service Team Leader, based in Wellington office, in Petone. Permanent full-time role. You will lead a sales-driven team at the heart
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed thirteen days ago

Customer Service & Fulfilment Team Lead

at JB Hi Fi Group Pty Ltd

This is a Full time job

Wairau Valley, Auckland
  • Join an iconic New Zealand retail brand!
  • Generous employee discounts across JB Hi-Fi
  • Be part of a diverse, collaborative, and supportive team
  • Join an iconic New Zealand retail brand!
  • Generous employee discounts across JB Hi-Fi
  • Be part of a diverse, collaborative, and supportive team
The Customer Service & Fulfilment Team Lead is responsible for coaching and supporting a team ensuring positive online customer experience.
The Customer Service & Fulfilment Team Lead is responsible for coaching and supporting a team ensuring positive online customer experience.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed nine days ago

Team Lead Enrolment Support - Wellington

at Electoral Commission

This is a Full time job

Wellington Central, Wellington
$72,480
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
An exciting opportunity to be part of and support the delivery
An exciting opportunity to be part of and support the delivery
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed five days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact centre
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact centre
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Palmerston North Central, Manawatu
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Study support provided to do a Certificate in Financial Services (NZQA Level 5)
  • Role with variety + friendly work environment + variety of benefits
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Study support provided to do a Certificate in Financial Services (NZQA Level 5)
  • Role with variety + friendly work environment + variety of benefits
This is an entry-level role where you will connect with clients via phone and email to understand their needs and deliver tailored insurance solutions
This is an entry-level role where you will connect with clients via phone and email to understand their needs and deliver tailored insurance solutions
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty days ago

Team Lead Enrolment Processing - Wellington

at Electoral Commission

This is a Full time job

Wellington Central, Wellington
$72,480
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
An exciting, fixed term Team Leader opportunity based at the Terrace.
An exciting, fixed term Team Leader opportunity based at the Terrace.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed eighteen days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty days ago

Team Lead Enrolment Processing - Christchurch

at Electoral Commission

This is a Full time job

Sydenham, Canterbury
$72,480
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
  • Team Leader experience
  • On site role
  • Fixed term until November 2026
An exciting, fixed term Team Lead opportunity based in Sydenham
An exciting, fixed term Team Lead opportunity based in Sydenham
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed nine days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed thirteen days ago

Telephone Account Manager

at Leadersearch Limited

This is a Full time job

Christchurch Central, Canterbury
$60,000 – $70,000 per year plus bonus
Join a lively and successful team who work cooperatively in a modern office with great technology support.
Join a lively and successful team who work cooperatively in a modern office with great technology support.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty days ago

Credit Controller - Rotorua

at Instant Finance

This is a Full time job

Rotorua Central, Bay of Plenty
  • Supportive team with growth opportunities
  • Real impact on cash flow and business performance
  • Varied and engaging day-to-day work
  • Supportive team with growth opportunities
  • Real impact on cash flow and business performance
  • Varied and engaging day-to-day work
An excellent opportunity for an experienced Credit Controller to grow further in their career.
An excellent opportunity for an experienced Credit Controller to grow further in their career.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
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