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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty three days ago

Customer Experience Consultant

at Medtech Global
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed twenty one days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed three days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty nine days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed twenty five days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd
Expiring soon

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed eleven days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed nineteen days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eleven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed five days ago

National Communications Centre Officer

at Ministry for Primary Industries

This is a Casual/Vacation job

Wallaceville, Wellington
$36.76 an hour - $42.89 an hour depending on exp.
  • Initial 6 weeks full time training
  • Plan and execute responses to emergencies and assistance requests
  • Monitor safety of MPI field staff and provide real-time operational information
  • Initial 6 weeks full time training
  • Plan and execute responses to emergencies and assistance requests
  • Monitor safety of MPI field staff and provide real-time operational information
Support MPI's operational activities by monitoring the safety of field staff and providing real-time information
Support MPI's operational activities by monitoring the safety of field staff and providing real-time information
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed ten days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Trentham, Wellington
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twenty three days ago

Member Service Adviser

at CPA Australia
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed sixteen days ago

Head of Customer Connection

at INSIDE Recruitment

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty nine days ago

Operations Advisor - Wellington

at Department of Corrections
Expiring soon

This is a Full time job

Upper Hutt, Wellington
$69,205 - $81,098
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed one day ago

Host Lead | Pou Tiaki Lead - Walter Nash Centre

at Hutt City Council
Be an early applicant

This is a Full time job

Lower Hutt, Wellington
Well Being Benefits + Flexible Working Options
  • Lead a vibrant, multi-use community hub delivering sport, events and services
  • Fixed-term leadership role with real impact in a busy, people-focused environmen
  • Join a supportive team and build strong connections across community groups
  • Lead a vibrant, multi-use community hub delivering sport, events and services
  • Fixed-term leadership role with real impact in a busy, people-focused environmen
  • Join a supportive team and build strong connections across community groups
Lead a busy community facility, supporting sport, events and services. Fixed-term leadership role at Walter Nash Centre, Tue–Sat evenings.
Lead a busy community facility, supporting sport, events and services. Fixed-term leadership role at Walter Nash Centre, Tue–Sat evenings.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seventeen days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Albany, Auckland
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty three days ago

Care Coordinator - Dunedin

at Access Community Health
Expiring soon

This is a Part time job

Dunedin Central, Otago
Boost your career with this exciting role
  • Coordinate care that supports people to stay safe and independent in their homes
  • Work closely with staff and clients to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
  • Coordinate care that supports people to stay safe and independent in their homes
  • Work closely with staff and clients to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed twenty four days ago

Customer Logistics Specialist

at KiwiRail
Expiring soon

This is a Full time job

Christchurch Central, Canterbury
  • Location, Christchurch
  • Exposure to shift work in a 24/7 environment
  • Career growth opportunity
  • Location, Christchurch
  • Exposure to shift work in a 24/7 environment
  • Career growth opportunity
Keep freight on track with KiwiRail - connect customers to what matters most.
Keep freight on track with KiwiRail - connect customers to what matters most.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed nine days ago

Support Centre Administrator

at PAE (NZ) Ltd

This is a Full time job

Lower Hutt, Wellington
  • Work with a great team to support essential services every day
  • Be the hub of the action—coordinate jobs and keep things moving
  • Juggle tasks, solve problems, and help deliver great results
  • Work with a great team to support essential services every day
  • Be the hub of the action—coordinate jobs and keep things moving
  • Juggle tasks, solve problems, and help deliver great results
Fast-paced admin role at the heart of service delivery. Schedule, coordinate, and keep things on track.
Fast-paced admin role at the heart of service delivery. Schedule, coordinate, and keep things on track.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed twenty nine days ago

Outbound Sales Practice Lead (Contact Centre)

at Archway Recruitment
Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed nine days ago

Tauira Journey Representative

at Te Wānanga o Aotearoa

This is a Full time job

Te Awamutu, Waikato
$52867 - $58742
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
Are you passionate about educational support and fostering holistic learning experiences?
Are you passionate about educational support and fostering holistic learning experiences?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed nine days ago

Team Lead L1 Kaihautū ā-kapa

at Inland Revenue

This is a Contract/Temp job

Invercargill Central, Southland
  • Full-time, fixed-term opportunity
  • Invercargill Based
  • Full-time, fixed-term opportunity
  • Invercargill Based
We have a 12-month, fixed-term opportunity for a Team Lead Level 1, Customer Compliance Service - Individuals in Invercargill.
We have a 12-month, fixed-term opportunity for a Team Lead Level 1, Customer Compliance Service - Individuals in Invercargill.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
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