process development in Call Centre & Customer Service
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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed thirteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed three days ago

Customer Service Representative - Contact Centre

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed five days ago

Customer Care Specialist

at Fidelity Life

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
We're looking for talented Customer Services Specialist to join our team
We're looking for talented Customer Services Specialist to join our team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed thirteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Deliver exceptional customer and broker experiences
  • You can be based anywhere in New Zealand
  • Be part of a high-performing, supportive team
  • Deliver exceptional customer and broker experiences
  • You can be based anywhere in New Zealand
  • Be part of a high-performing, supportive team
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed three days ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed four days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nine days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed five days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty three days ago

Call Centre

at Citycare Property

This is a Full time job

Whenuapai, Auckland
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed nine days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed two days ago

Technical Sales Support

at Cuthbert Stewart Ltd

This is a Full time job

Mount Wellington, Auckland
Owning the customer journey from enquiry to order - phone based role guiding customers, driving sales and supporting growth in a fast moving team.
Owning the customer journey from enquiry to order - phone based role guiding customers, driving sales and supporting growth in a fast moving team.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed nineteen days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty six days ago

Customer Relationship Agent

at Sime Motors
Expiring soon

This is a Full time job

Newmarket, Auckland
Salary + commission + benefits + training
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty nine days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD
Expiring soon

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed more than thirty days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ
Expiring soon

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed twenty days ago

Collections Officer

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70-$75k + southern cross health insurance
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
Build your career in financial services with a supportive, high-performing team and make a real difference!
Build your career in financial services with a supportive, high-performing team and make a real difference!
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed eleven days ago

Technical Customer Support Lead

at Louvre Lounge Limited

This is a Full time job

East Tamaki, Auckland(Hybrid)
$70k - $80k + Bonus
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty four days ago

Customer Service Officer

at CSR Limited
Expiring soon

This is a Full time job

Penrose, Auckland
  • Do you have exceptional people skills?
  • Are you professional, reliable and hold excellent communication skills?
  • This could be the role for you!
  • Do you have exceptional people skills?
  • Are you professional, reliable and hold excellent communication skills?
  • This could be the role for you!
An exciting opportunity for a Customer Service Officer to join the team at CSR!
An exciting opportunity for a Customer Service Officer to join the team at CSR!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
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