process development in Call Centre & Customer Service
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This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed six days ago

Customer Service Hub Coordinator

at Health New Zealand - Te Whatu Ora

This is a Full time job

Greenlane, Auckland
73,476 - 76,551
  • Te Toka Tumai, Auckland
  • Salary band: $73,476 - $76,551 per annum
  • Help shape a new way patients connect with our hospitals
  • Te Toka Tumai, Auckland
  • Salary band: $73,476 - $76,551 per annum
  • Help shape a new way patients connect with our hospitals
If you enjoy helping people and being part of a supportive team, this is a great opportunity to contribute to the delivery of health care systems.
If you enjoy helping people and being part of a supportive team, this is a great opportunity to contribute to the delivery of health care systems.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seventeen days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed eighteen days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed sixteen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed eleven days ago

National Registry Officer

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed five days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed ten days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed nine days ago

Call Centre

at Citycare Property

This is a Full time job

Whenuapai, Auckland
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed more than thirty days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed nine days ago

Customer Service Representative

at Dimond

This is a Full time job

Onehunga, Auckland
  • Auckland branch; Onehunga location
  • Business hours, Monday to Friday
  • Industry leader!
  • Auckland branch; Onehunga location
  • Business hours, Monday to Friday
  • Industry leader!
Supporting customers with product enquiries and orders to ensure a smooth, positive experience across Dimond's roofing products and services
Supporting customers with product enquiries and orders to ensure a smooth, positive experience across Dimond's roofing products and services
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed six days ago

Collections Officer

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70-$75k + southern cross health insurance
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
Build your career in financial services with a supportive, high-performing team and make a real difference!
Build your career in financial services with a supportive, high-performing team and make a real difference!
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed nine days ago

Customer Care Consultant

at Suncorp
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Ready to Chase the Sun with Suncorp New Zealand?
Ready to Chase the Sun with Suncorp New Zealand?
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed five days ago

Retention Specialist

at Partners Life

This is a Full time job

Takapuna, Auckland(Hybrid)
$60,000-65,000 + bonus + benefits
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our friendly & busy Client Care team
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our friendly & busy Client Care team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed fourteen days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twelve days ago

Customer Relationship Agent

at Sime Motors

This is a Full time job

Newmarket, Auckland
Salary + commission + benefits + training
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

Customer Advocate

at Tennex Health & Hygiene

This is a Full time job

Auckland Airport, Auckland
  • Strong, collaborative and supportive team
  • A growing, NZ owned and operated business
  • Great benefits and opportunity for further growth and development
  • Strong, collaborative and supportive team
  • A growing, NZ owned and operated business
  • Great benefits and opportunity for further growth and development
Join Tennex as a Customer Advocate! Own customer queries, deliver first-time resolution, and grow your career in a fast-paced, supportive team.
Join Tennex as a Customer Advocate! Own customer queries, deliver first-time resolution, and grow your career in a fast-paced, supportive team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed sixteen days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed ten days ago

Customer Service Officer

at CSR Limited

This is a Full time job

Penrose, Auckland
  • Do you have exceptional people skills?
  • Are you professional, reliable and hold excellent communication skills?
  • This could be the role for you!
  • Do you have exceptional people skills?
  • Are you professional, reliable and hold excellent communication skills?
  • This could be the role for you!
An exciting opportunity for a Customer Service Officer to join the team at CSR!
An exciting opportunity for a Customer Service Officer to join the team at CSR!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed eighteen days ago

Sales and Service Consultant

at PD Insurance New Zealand

This is a Full time job

Takapuna, Auckland
  • Help pet parents protect their fur-mily
  • Use your sales skills to hit goals (and earn pawsome bonuses)
  • Deliver caring service that makes fans, not just policyholders
  • Help pet parents protect their fur-mily
  • Use your sales skills to hit goals (and earn pawsome bonuses)
  • Deliver caring service that makes fans, not just policyholders
Guide pet parents though 3 simple plans, help them understand cover ensuring their pets stay protected and their experience stays 5 star!
Guide pet parents though 3 simple plans, help them understand cover ensuring their pets stay protected and their experience stays 5 star!
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed nineteen days ago

Customer Service Representative

at MOVe Group

This is a Full time job

Wiri, Auckland
  • Supportive, inclusive team environment.
  • Career growth opportunities in freight/logistics.
  • Competitive remuneration.
  • Supportive, inclusive team environment.
  • Career growth opportunities in freight/logistics.
  • Competitive remuneration.
We’re looking for a Customer Service Representative to be the key point of contact, ensuring their needs are handled efficiently and professionally.
We’re looking for a Customer Service Representative to be the key point of contact, ensuring their needs are handled efficiently and professionally.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eighteen days ago

Customer CARe Advisor

at CARe Automotive Group

This is a Full time job

Glenfield, Auckland
  • Join an established AU team as we expand into the New Zealand market
  • Competitive salary + opportunities to progress your career in a growing business
  • Supportive & collaborative team culture, ongoing training & regular team events!
  • Join an established AU team as we expand into the New Zealand market
  • Competitive salary + opportunities to progress your career in a growing business
  • Supportive & collaborative team culture, ongoing training & regular team events!
Bring your customer service skills to a close-knit & supportive team, providing excellent service in a fast-paced automotive repair centre.
Bring your customer service skills to a close-knit & supportive team, providing excellent service in a fast-paced automotive repair centre.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed eighteen days ago

Customer and Sales Support

at Healthcare By Douglas

This is a Full time job

Henderson, Auckland
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty four days ago

Sales Executive - Fintech

at Tribe (New Zealand) Limited
Expiring soon

This is a Full time job

Glenfield, Auckland
$60,000 base + uncapped commission (OTE $96k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty days ago

Customer Service / Order Processing Technician

at Baxter Healthcare Pty Ltd

This is a Full time job

Penrose, Auckland
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
Excellent opportunity for you to work with an organisation that strives for excellence.
Excellent opportunity for you to work with an organisation that strives for excellence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty six days ago

Internal Sales Representative

at James Hardie
Expiring soon

This is a Full time job

Penrose, Auckland
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed ten days ago

Customer Service Supervisor

at Karcher Pty Ltd

This is a Full time job

East Tamaki, Auckland
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
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