General Manager Customer Experience Jobs in New Zealand, Job Vacancies - Mar 2026

Lead NZ's premier padel operator; four clubs, 15 courts.
$175k total package including share options for the right candidate.
Join at a pivotal growth stage - build the systems and team to scale nationally.

Lead NZ's premier padel operator; four clubs, 15 courts.
$175k total package including share options for the right candidate.
Join at a pivotal growth stage - build the systems and team to scale nationally.

Lead Pacific Padel, NZ's fastest-growing padel business. Full P&L ownership across four club locations. Shape the future of sport in NZ.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

Featured

Listed thirteen days ago

General Manager New Zealand

at Winning Group

This is a Full time job

Auckland CBD, Auckland

Lead NZ sales and operations strategy for a premium retail brand!
Drive commercial performance and customer experience!
Inspire high-performing teams and results!

Lead NZ sales and operations strategy for a premium retail brand!
Drive commercial performance and customer experience!
Inspire high-performing teams and results!

Lead and grow our NZ business, driving sales strategy, P&L performance and high-performing teams in a premium retail and logistics environment.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

13d ago

Listed seventeen hours ago

Business Unit General Manager

at Omexom New Zealand

This is a Full time job

Wellington Central, Wellington

Company provided health insurance for employees and dependents
6% Kiwisaver employer contribution, increasing to 9% after 10 years of service
Company car

Company provided health insurance for employees and dependents
6% Kiwisaver employer contribution, increasing to 9% after 10 years of service
Company car

Join Omexom NZ as the Business Unit General Manager in Wellington and lead our Reactive Services team and drive success. Apply now!

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

17h ago

Listed four days ago

General Manager

at Robert Walters

This is a Full time job

East Tamaki, Auckland

Attractive Package

The opportunity to lead a key market within our global network
A collaborative environment focused on innovation and growth
Competitive remuneration package aligned with your expertise

The opportunity to lead a key market within our global network
A collaborative environment focused on innovation and growth
Competitive remuneration package aligned with your expertise

Ready to lead, grow, and transform? Fluiconnecto Ryco seeks a dynamic General Manager to drive NZ operations in East Tamaki.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

4d ago

Listed sixteen hours ago

General Manager

at Pacific Padel Ltd

This is a Full time job

Takapuna, Auckland

$175,000 package

Lead NZ's premier padel operator; four clubs, 15 courts.
$175k total package including share options for the right candidate.
Join at a pivotal growth stage - build the systems and team to scale nationally.

Lead NZ's premier padel operator; four clubs, 15 courts.
$175k total package including share options for the right candidate.
Join at a pivotal growth stage - build the systems and team to scale nationally.

Lead Pacific Padel, NZ's fastest-growing padel business. Full P&L ownership across four club locations. Shape the future of sport in NZ.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

16h ago

Listed eighteen days ago

Customer Excellence Manager

at Cardinal Logistics

This is a Full time job

Manukau, Auckland

$120,000 – $130,000 p.a (based on experience)

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Lead a team and make an impact in customer service
Attractive salary package with excellent team benefits
Logistics industry experience preferred

Drive outstanding customer service while leading a motivated team to deliver real results. Apply now to become our Customer Service Manager.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed fourteen days ago

Operations Manager

at Chubb New Zealand

This is a Full time job

Mount Wellington, Auckland

National leadership role with real influence and decision-making authority
Strong focus on people leadership, coaching, and team development pathways
High visibility role with progression opportunities across the wider business

National leadership role with real influence and decision-making authority
Strong focus on people leadership, coaching, and team development pathways
High visibility role with progression opportunities across the wider business

Lead our national Lock & Safe business from Auckland, driving strategy, P&L, performance, and high-value customer relationships.

subClassification: ManagementManagement

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

14d ago

Listed seven days ago

General Manager

at Tribe (New Zealand) Limited

This is a Full time job

Rodney & North Shore, Auckland

Lead full business turnaround, integration & growth strategy
Own P&L with real influence on performance and outcomes
Outdoor living products design, manufacturing, and installation industry

Lead full business turnaround, integration & growth strategy
Own P&L with real influence on performance and outcomes
Outdoor living products design, manufacturing, and installation industry

Drive turnaround, integration & growth as hands-on GM. Own P&L, lead operations, lift sales performance and deliver business transformation.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

7d ago

Listed three days ago

Client Services Team Leader

at Evolve Recruitment Group

This is a Full time job

Eden Terrace, Auckland

Client Services Team Manager within a growing insurance‑backed fintech
People leadership role reporting directly to the GM
Auckland‑based | full‑time | five days per week in office

Client Services Team Manager within a growing insurance‑backed fintech
People leadership role reporting directly to the GM
Auckland‑based | full‑time | five days per week in office

A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

3d ago

Listed fourteen days ago

General Manager - South Pacific

at BUZZ Recruitment

This is a Full time job

Auckland CBD, Auckland

Salary + Expat Benefits

Hands on management position in the South Pacific
Full expat package | 3 year contract
Strong F&B | Customer Experience focus

Hands on management position in the South Pacific
Full expat package | 3 year contract
Strong F&B | Customer Experience focus

Have you been looking for the next step in your career. Are you an experienced GM or Resort Manager, with strong F&B exposure, looking to BUZZ off?

subClassification: ManagementManagement

classification: Hospitality & Tourism(Hospitality & Tourism)

14d ago

Listed seventeen hours ago

General Manager

at Bupa

This is a Full time job

Rotorua Central, Bay of Plenty

Lead the Care Home and Village site
Competitive Salary + Incentive Bonus
Subsidised Southern Cross Health Insurance

Lead the Care Home and Village site
Competitive Salary + Incentive Bonus
Subsidised Southern Cross Health Insurance

Play an integral role in enriching the lives of society’s most vulnerable. Be part of a global company that brings real heart to the community

subClassification: ManagementManagement

classification: Healthcare & Medical(Healthcare & Medical)

17h ago

Listed five days ago

Customer Experience (CX) Lead

at Partners Life

This is a Full time job

Takapuna, Auckland

Senior, hands‑on CX role with end‑to‑end ownership
Enterprise‑wide influence across product, tech, and operations
Hybrid work options, competitive salary, bonus and insurance covers

Senior, hands‑on CX role with end‑to‑end ownership
Enterprise‑wide influence across product, tech, and operations
Hybrid work options, competitive salary, bonus and insurance covers

A fantastic opportunity for a seasoned CX professional to join a growing business and influence decisions across products, services & distribution!

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

5d ago

Listed twenty one days ago

Country Manager NZ

at Hunter Campbell Limited

This is a Full time job

Mangere, Auckland

Base + car allowance + annual bonus + kiwisaver

A general management appointment spanning operations, CSR, H&S
Logistics, storage and supply chain solutions to manufacturers and retailers
Akl head office in Mangere; national operations; strong business capability

A general management appointment spanning operations, CSR, H&S
Logistics, storage and supply chain solutions to manufacturers and retailers
Akl head office in Mangere; national operations; strong business capability

Lead the NZ arm of a global logistics solutions business with full P&L responsibility and a capable team in place.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

21d ago

Listed twenty four days ago

Group General Manager

at Clarence Hospitality Group Limited

Expiring soon

This is a Full time job

Tauranga Central, Bay of Plenty

Leadership Across Multiple Concepts
Strong Existing Foundations
High Quality Food & Beverage Culture

Leadership Across Multiple Concepts
Strong Existing Foundations
High Quality Food & Beverage Culture

Lead our growing hospitality group. Strategic leadership role with competitive salary, benefits and career growth.

subClassification: ManagementManagement

classification: Hospitality & Tourism(Hospitality & Tourism)

24d ago

Listed twenty one days ago

General Manager

at Cyclone Solar

This is a Full time job

Christchurch Central, Canterbury

Competitive salary and great team benefits package

A hands-on entrepreneurial leader wanted. Commercially sharp, relationship-driven, with deep solar expertise to build, scale and lead Cyclone Solar.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

21d ago

Listed thirteen days ago

General Manager

at CBC Seafoods Ltd

This is a Full time job

Blenheim Central, Marlborough

$120,000 – $140,000 per year

Supported team environment
Make a difference for a business set to grow
Build career experience

Supported team environment
Make a difference for a business set to grow
Build career experience

This is a unique role leading a small but high-quality New Zealand seafood business, working in Marlborough region with nature's bounty

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

13d ago

Listed twenty eight days ago

General Manager-High-Volume Distribution & Customer Operations

at Devereux Clayton & Partners

Expiring soon

This is a Full time job

Auckland

Big Operation. Big Customers. Big Leadership Energy Required.
GM role in a global organisation with big complexity & customer expectationsatio
Make no mistake: this is a sales-led leadership role, with operational oversight

Big Operation. Big Customers. Big Leadership Energy Required.
GM role in a global organisation with big complexity & customer expectationsatio
Make no mistake: this is a sales-led leadership role, with operational oversight

We're looking for a commercially sharp, people-first General Manager to take charge of a large-scale, high-throughput distribution operation.