Refine by location
Read More

Related searches

Modify my search
This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twelve days ago

Manager - Customer Solutions

at Rotorua Lakes Council

This is a Full time job

Rotorua Central, Bay of Plenty
$118,535 – $139,453 per year
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago•Expiring
12d ago•Expiring
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed five days ago

Customer Operations Manager

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington
  • Oversee and develop a group of professionals in a collaborative environment
  • Shape the future of how people connect with this organisation
  • Influence outcomes by turning customer insights into actionable improvements
  • Oversee and develop a group of professionals in a collaborative environment
  • Shape the future of how people connect with this organisation
  • Influence outcomes by turning customer insights into actionable improvements
Manage a service-focused team to modernise communications and ensure high-quality, consistent interactions across multiple channels.
Manage a service-focused team to modernise communications and ensure high-quality, consistent interactions across multiple channels.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed thirteen days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty six days ago

National Operations Centre - NOC Shift Lead

at First Security

This is a Full time job

Auckland
39.36 NZD per hour
  • Great team environment
  • Great Salary
  • Work for a market leading business!
  • Great team environment
  • Great Salary
  • Work for a market leading business!
National Operations Centre - NOC Shift Lead (Call Centre)
National Operations Centre - NOC Shift Lead (Call Centre)
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
26d ago•Expiring
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed seven days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty nine days ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
29d ago•Expiring
Listed fourteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Modify my search
How relevant are your results?

Receive new jobs for this search by email

Return to search results
Modify my search

Select a job

Display details here