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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eighteen days ago

Contact and Dispatch Coordinator

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Permanent position
  • Work/life balance - no weekend or evening work
  • Convenient Petone location with WFH days allocated
  • Permanent position
  • Work/life balance - no weekend or evening work
  • Convenient Petone location with WFH days allocated
Are you a Customer Service expert that wants more variety to your role?
Are you a Customer Service expert that wants more variety to your role?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed nine hours ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9h ago
9h ago
Listed thirteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eight hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed four days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed thirteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Hamilton Central, Waikato(Hybrid)
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Ongoing learning opportunities for professional and self-development
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Ongoing learning opportunities for professional and self-development
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eleven days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one hour ago

Customer Service Manager

at IMCD Australia Pty Ltd
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed eighteen days ago

Customer Service Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$62,000 per annum
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Recruited byChelsea Widjaja
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty eight days ago

Customer Service Representative

at Randstad - Business Support
Expiring soon

This is a Full time job

Wellington Central, Wellington(Hybrid)
$65k - $70k p.a.
Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.
Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed eleven days ago

Customer Care Representative

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
  • Permanent position, in a new team developing ways of working
  • Rotational hours between 7.00am and 5pm, Monday to Friday
  • Convenient Petone location
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed six hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed thirteen days ago

Technical Customer Support Lead

at Louvre Lounge Limited

This is a Full time job

East Tamaki, Auckland(Hybrid)
$70k - $80k + Bonus
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eleven days ago

Care Coordinator

at New Zealand Health Group

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
Are you driven by delivering quality customer service and helping others?
Are you driven by delivering quality customer service and helping others?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed fourteen days ago

Customer Service Officer - Classic Car Enthusiasts

at Protecta Insurance New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Great Place to Work Certified
  • Monday to Friday - no late nights or weekends!
  • Work from home flexibility after training period
  • Great Place to Work Certified
  • Monday to Friday - no late nights or weekends!
  • Work from home flexibility after training period
Are you passionate about classic vehicles and providing 5-star customer service? Join our global company, based in Auckland!
Are you passionate about classic vehicles and providing 5-star customer service? Join our global company, based in Auckland!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed five days ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed four days ago

OneMusic Customer Support Representative

at APRA NZ Ltd

This is a Contract/Temp job

Mount Eden, Auckland(Hybrid)
$60,000 – $67,000 per year + 12% KiwiSaver
Do you love music & customer service?
Do you love music & customer service?
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
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