Cx Manager Jobs in New Zealand, Job Vacancies - Apr 2026

Lead the DTC arm of Harris Tapper, with full ownership of the e-commerce channel and responsibility for driving both brand and commercial performance.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

Featured

Listed one day ago

Customer Experience Manager

at Waikato Waters Limited

This is a Full time job

Hamilton Central, Waikato(Hybrid)

Don't just manage the journey; re-engineer it!
Join a values-led organisation where people and community really matter.
Competitive remuneration + health insurance + hybrid working

Don't just manage the journey; re-engineer it!
Join a values-led organisation where people and community really matter.
Competitive remuneration + health insurance + hybrid working

Come spearhead, conquer, and brag about it later! Be Waikato Waters customer champion - own the design of our customer service strategy.

subClassification: ManagementManagement

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed two days ago

Customer Experience Office Manager

at Underground Skate and Surf

This is a Full time job

Orewa, Auckland

$75,000 – $90,000 per year

Lead customer service, e-commerce and systems while improving processes and driving smarter, more efficient operations.

subClassification: Office ManagementOffice Management

classification: Administration & Office Support(Administration & Office Support)

2d ago

Listed three days ago

Customer Service Manager at Archibalds Audi

at Miles Group

This is a Full time job

Christchurch Central, Canterbury

$85,000–$95,000 per year depending on experience

An exciting opportunity to officially represent Audi
Flex your customer service and leadership skills
Be part of Audi’s growth in our region

An exciting opportunity to officially represent Audi
Flex your customer service and leadership skills
Be part of Audi’s growth in our region

We’re looking for an automotive-oriented customer service star and leadership champion to help take our support of Audi drivers to the next level.

subClassification: Automotive TradesAutomotive Trades

classification: Trades & Services(Trades & Services)

3d ago

Listed four days ago

Customer Service & Channel Manager NZ

at Abodo Wood Limited

This is a Full time job

Mangere, Auckland(Hybrid)

Join a leading timber manufacturing organisation
Dynamic work environment
Enjoy a yearly bonus, health insurance, income protection and career development

Join a leading timber manufacturing organisation
Dynamic work environment
Enjoy a yearly bonus, health insurance, income protection and career development

Drive standout customer experience in NZ by leading support and channel teams, strengthening partnerships, and enabling sales success.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

4d ago

Listed fifteen days ago

Client Services Manager (Workflow & Operations Focus)

at Andersen New Zealand Ltd

This is a Full time job

Parnell, Auckland(Hybrid)

Key role owning workflow and client delivery across the practice
Opportunity to improve and shape internal systems and processes
Work with a modern, growing firm with a strong team culture

Key role owning workflow and client delivery across the practice
Opportunity to improve and shape internal systems and processes
Work with a modern, growing firm with a strong team culture

Play a key role managing workflow and client delivery. Use your systems mindset to improve processes and keep work moving seamlessly.

subClassification: Administrative AssistantsAdministrative Assistants

classification: Administration & Office Support(Administration & Office Support)

15d ago

Listed seven days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland

$36 – $40 per hour

You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed six days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)

Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
Start your finance career with great growth opportunities and PD
Enjoy a collaborative hybrid work environment in central Wellington

Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
Start your finance career with great growth opportunities and PD
Enjoy a collaborative hybrid work environment in central Wellington

Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed eight days ago

Client Services Team Leader

at Evolve Recruitment Group

This is a Full time job

Eden Terrace, Auckland

Client Services Team Manager within a growing insurance‑backed fintech
People leadership role reporting directly to the GM
Auckland‑based | full‑time | five days per week in office

Client Services Team Manager within a growing insurance‑backed fintech
People leadership role reporting directly to the GM
Auckland‑based | full‑time | five days per week in office

A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

8d ago

Listed twenty nine days ago

Customer Retention Manager

at Heartland Bank

Expiring soon

This is a Full time job

Newmarket, Auckland

Join a constantly evolving kiwi company!
Great opportunity to make this new role your own!
Centrally based in Newmarket

Join a constantly evolving kiwi company!
Great opportunity to make this new role your own!
Centrally based in Newmarket

We have an exciting opportunity for an experienced Customer Retention Manager to join our team in Newmarket.

subClassification: Client ServicesClient Services

classification: Banking & Financial Services(Banking & Financial Services)

29d ago

Listed three days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland

Lead and embed change across NZTA operations
Partner with leaders to integrate change at scale
Coordinate change initiatives to deliver lasting benefits

Lead and embed change across NZTA operations
Partner with leaders to integrate change at scale
Coordinate change initiatives to deliver lasting benefits

Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed twenty eight days ago

Manager - Customer Success

at Lanas

Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

Lead a high performing Customer Success team in healthcare tech across ANZ.

Lead a high performing Customer Success team in healthcare tech across ANZ.

Lead our Customer Success team across Toniq & MBS, driving service excellence, customer retention, and proactive upsell opportunities in healthcare.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

28d ago

Listed ten days ago

Admin and Customer Support Manager

at Pay It Now NZ Limited

This is a Full time job

Christchurch Central, Canterbury

Lead customer support and operations in a fast-growing blockchain fintech across New Zealand & Australia, driving team performance and user experience

subClassification: Office ManagementOffice Management

classification: Administration & Office Support(Administration & Office Support)

10d ago

Listed more than thirty days ago

Customer Success Manager

at Komodo

Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

salary + commission + benefits

Direct access to founders, influence strategy, not just execution
Fast-growing EdTech SaaS
Have impact that actually matters across 35+ countries

Direct access to founders, influence strategy, not just execution
Fast-growing EdTech SaaS
Have impact that actually matters across 35+ countries

Commercially sharp CSM ready to own a global school portfolio in a scaling EdTech startup? Join us and turn wellbeing impact into predictable revenue.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

30d+ ago

Listed eleven days ago

Senior Customer Success Manager

at Taxlab Limited

This is a Full time job

Hobsonville, Auckland(Hybrid)

Awesome opportunity for someone tech minded and accounting savvy
A great team of people to work with and learn from
Work closely with and be the internal champion for our customers

Awesome opportunity for someone tech minded and accounting savvy
A great team of people to work with and learn from
Work closely with and be the internal champion for our customers

Join us at the heart of the customer experience, helping onboard new firms, deliver product value, and identifying potential growth opportunities.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

11d ago

Listed eleven days ago

Office Manager / Customer & Operations Coordinator

at Handrail Solutions Ltd

This is a Full time job

Sydenham, Canterbury

$70,000 – $80,000 per year

The face of the company
Autonomous and at times face paced
Organised and efficient

The face of the company
Autonomous and at times face paced
Organised and efficient

Office Manager needed to assist in operations of our manufacturing business. Combining accounts, scheduling, and customer service for a varied role.

subClassification: Office ManagementOffice Management

classification: Administration & Office Support(Administration & Office Support)

11d ago

Listed four days ago

Customer Service Manager

at UniLodge New Zealand

This is a Full time job

Christchurch Central, Canterbury

Team leadership and operations role with a property management twist! Join the team at UniLodge in managing front of house procedures.

subClassification: ManagementManagement

classification: Hospitality & Tourism(Hospitality & Tourism)

4d ago

Listed sixteen days ago

Senior Customer Success Manager

at Lancom Technology

This is a Full time job

Mount Eden, Auckland(Hybrid)

Salary + commission + health insurance +++

Health insurance + onsite parking + plus lots of other benefits
Flexible working (60% in office)
Continuous learning culture

Health insurance + onsite parking + plus lots of other benefits
Flexible working (60% in office)
Continuous learning culture

A role for someone who thrives at the intersection of strategy, relationships, and revenue, and who wants to shape how modern Customer Success is done

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

16d ago

Listed sixteen days ago