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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed four days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed sixteen hours ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
16h ago
16h ago
Listed twelve hours ago

Customer Support Specialist

at Lodestone Energy Limited

This is a Full time job

Takapuna, Auckland
  • Dynamic and fast paced role
  • Variety of work and opportunities for growth
  • Excellent package including medical insurance
  • Dynamic and fast paced role
  • Variety of work and opportunities for growth
  • Excellent package including medical insurance
Join Lodestone Energy and help shape how we support our customers — delivering exceptional, modern, and customer-first energy experiences.
Join Lodestone Energy and help shape how we support our customers — delivering exceptional, modern, and customer-first energy experiences.
subClassification: OtherOther
classification: Mining, Resources & Energy(Mining, Resources & Energy)
12h ago
12h ago
Listed seventeen hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed four days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed twenty seven days ago

B2B Sales Operations & Activation Coordinator (NZ-based, US hours)

at MyWave.ai

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $90,000 per year
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
27d ago•Expiring
27d ago•Expiring
Listed six days ago

Customer Service Representative - Contact Centre

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed two days ago

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed one day ago

Sales and Service Consultant - Pet Insurance

at PD Insurance New Zealand

This is a Full time job

Takapuna, Auckland
  • Help pet parents protect their fur-mily
  • Use your sales skills to hit goals (and earn pawsome bonuses)
  • Deliver caring service that makes fans, not just policyholders
  • Help pet parents protect their fur-mily
  • Use your sales skills to hit goals (and earn pawsome bonuses)
  • Deliver caring service that makes fans, not just policyholders
Guide pet parents though 3 simple plans, help them understand cover ensuring their pets stay protected and their experience stays 5 star!
Guide pet parents though 3 simple plans, help them understand cover ensuring their pets stay protected and their experience stays 5 star!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Support Coordinator

at ACR POS Systems Ltd

This is a Full time job

Mount Eden, Auckland
$58,000 – $63,000 per year
We are looking for a front line customer support coordinator to help our IT support team provide timely and successful support and service.
We are looking for a front line customer support coordinator to help our IT support team provide timely and successful support and service.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
1d ago
1d ago
Listed eight days ago

Head of Retail

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
subClassification: Management - Area/Multi-siteManagement - Area/Multi-site
classification: Retail & Consumer Products(Retail & Consumer Products)
8d ago
8d ago
Listed seventeen hours ago

Head of Brand, Marketing & Propositions

at Tower Limited

This is a Full time job

Auckland CBD, Auckland
Competitive Salary, Annual Review and Benefits
  • Join an award-winning proudly Kiwi organisation in the heart of Auckland
  • Leadership opportunity working closely with Chief Customer & Marketing Officer
  • Discounts on Tower insurance products
  • Join an award-winning proudly Kiwi organisation in the heart of Auckland
  • Leadership opportunity working closely with Chief Customer & Marketing Officer
  • Discounts on Tower insurance products
Build a bold challenger brand at Tower. Lead brand, growth & propositions to make insurance simpler, more human and rewarding.
Build a bold challenger brand at Tower. Lead brand, growth & propositions to make insurance simpler, more human and rewarding.
subClassification: Brand ManagementBrand Management
classification: Marketing & Communications(Marketing & Communications)
17h ago
17h ago
Listed twelve hours ago

Customer Service & Admin Assistant

at Private Advertiser

This is a Full time job

Glenfield, Auckland
PromoteIt - a dynamic promotional branding business (Nth Shore) we value teamwork & growth - your chance for a great customer service & admin role!
PromoteIt - a dynamic promotional branding business (Nth Shore) we value teamwork & growth - your chance for a great customer service & admin role!
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
12h ago
12h ago
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Customer Service & Administration Coordinator

at Diplomat New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Varied role order management, customer service and office administration.
  • Global company and brands
  • Collaboration focus.
  • Varied role order management, customer service and office administration.
  • Global company and brands
  • Collaboration focus.
This is a varied role combining order management, customer service, and office administration. Key role which covers day to day operations.
This is a varied role combining order management, customer service, and office administration. Key role which covers day to day operations.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
28d ago•Expiring
28d ago•Expiring
Listed twenty days ago

Сustomer Support Representative

at Termius Limited

This is a Full time job

Takapuna, Auckland
  • Shape the user experience
  • Own the full customer journey
  • Direct impact on product quality
  • Shape the user experience
  • Own the full customer journey
  • Direct impact on product quality
Join Termius as a Customer Support Specialist and play a key role in shaping how engineers around the world experience our product.
Join Termius as a Customer Support Specialist and play a key role in shaping how engineers around the world experience our product.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
20d ago
20d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
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