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Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

E-Commerce Manager

at Powerhouse Solutions Limited

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to shape and scale a growing global e-commerce business
  • A small, highly collaborative team
  • A focused, design-led brand with a clear point of view
  • Opportunity to shape and scale a growing global e-commerce business
  • A small, highly collaborative team
  • A focused, design-led brand with a clear point of view
Lead the DTC arm of Harris Tapper, with full ownership of the e-commerce channel and responsibility for driving both brand and commercial performance.
Lead the DTC arm of Harris Tapper, with full ownership of the e-commerce channel and responsibility for driving both brand and commercial performance.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
Featured
Featured
Listed twenty five days ago

Customer Advisor

at Spark New Zealand Trading Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Customer Advisor
  • Customer Advisor
  • Customer Advisor
  • Customer Advisor
  • Customer Advisor
  • Customer Advisor
Customer Advisor
Customer Advisor
subClassification: Retail AssistantsRetail Assistants
classification: Retail & Consumer Products(Retail & Consumer Products)
25d ago
25d ago
Listed nine days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed four days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty three days ago

Customer Service Team Leader

at Auckland One Rail
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed thirteen days ago

Support & Operations Specialist

at 1Centre

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
13d ago
13d ago
Listed two days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed three days ago

Head of Strategic Delivery

at NZX Limited

This is a Full time job

Auckland CBD, Auckland
  • Own enterprise transformation from strategy to delivery.
  • Lead a top‑tier strategic delivery function.
  • Turn complexity into predictable outcomes.
  • Own enterprise transformation from strategy to delivery.
  • Lead a top‑tier strategic delivery function.
  • Turn complexity into predictable outcomes.
Build and lead a disciplined transformation function delivering predictable outcomes in a fast-moving environment.
Build and lead a disciplined transformation function delivering predictable outcomes in a fast-moving environment.
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
3d ago
3d ago
Listed ten days ago

Sales & Client Operations Coordinator

at Changing Up Limited

This is a Full time job

Parnell, Auckland(Hybrid)
$75,000 – $85,000 per year
  • Own the engine room of growth
  • Varied role across sales, operations and client experience
  • Varied role across sales, operations and client experience
  • Own the engine room of growth
  • Varied role across sales, operations and client experience
  • Varied role across sales, operations and client experience
At ClockworX, you’ll support the team and clients, coordinating opportunities, proposals, and onboarding to deliver a seamless client experience.
At ClockworX, you’ll support the team and clients, coordinating opportunities, proposals, and onboarding to deliver a seamless client experience.
subClassification: Sales CoordinatorsSales Coordinators
classification: Sales(Sales)
10d ago
10d ago
Listed eight days ago

Client Services Team Leader

at Haven Advisers

This is a Full time job

Eden Terrace, Auckland
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
Listed sixteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed fifteen days ago

Head of Operations

at CONQA
Immediate start

This is a Full time job

Auckland CBD, Auckland(Hybrid)
CONQA builds quality assurance software for construction. We need an operator ready to step into the COO seat and scale it with us.
CONQA builds quality assurance software for construction. We need an operator ready to step into the COO seat and scale it with us.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
15d ago
15d ago
Listed two days ago

E-Commerce Manager

at Powerhouse Solutions Limited

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to shape and scale a growing global e-commerce business
  • A small, highly collaborative team
  • A focused, design-led brand with a clear point of view
  • Opportunity to shape and scale a growing global e-commerce business
  • A small, highly collaborative team
  • A focused, design-led brand with a clear point of view
Lead the DTC arm of Harris Tapper, with full ownership of the e-commerce channel and responsibility for driving both brand and commercial performance.
Lead the DTC arm of Harris Tapper, with full ownership of the e-commerce channel and responsibility for driving both brand and commercial performance.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
2d ago
2d ago
Listed eleven days ago

Customer Experience Partner

at Lightforce Ltd

This is a Full time job

Auckland CBD, Auckland
$60,000 – $70,000 per year
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed two days ago

Senior Product Owner - Insights & Analytics

at Plexure Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
2k training budget, insurance, meal vouchers, WFH+
  • Become part of a global, growing SaaS company with over 300 million users
  • Enjoy paid wellness days, insurances, dinner vouchers, summer hours and more
  • Join a genuinely supportive, collaborative and people-first culture
  • Become part of a global, growing SaaS company with over 300 million users
  • Enjoy paid wellness days, insurances, dinner vouchers, summer hours and more
  • Join a genuinely supportive, collaborative and people-first culture
Own how insight-driven capabilities are shaped, validated, and delivered across our platform in this newly created role!
Own how insight-driven capabilities are shaped, validated, and delivered across our platform in this newly created role!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed three days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty five days ago

Customer Support Team Leader

at Husqvarna New Zealand Ltd
Expiring soon

This is a Full time job

Mangere, Auckland
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed eight days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twelve days ago

Senior Customer Success Manager

at Taxlab Limited

This is a Full time job

Hobsonville, Auckland(Hybrid)
  • Awesome opportunity for someone tech minded and accounting savvy
  • A great team of people to work with and learn from
  • Work closely with and be the internal champion for our customers
  • Awesome opportunity for someone tech minded and accounting savvy
  • A great team of people to work with and learn from
  • Work closely with and be the internal champion for our customers
Join us at the heart of the customer experience, helping onboard new firms, deliver product value, and identifying potential growth opportunities.
Join us at the heart of the customer experience, helping onboard new firms, deliver product value, and identifying potential growth opportunities.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
12d ago
12d ago
Listed twenty nine days ago

Customer Retention Manager

at Heartland Bank
Expiring soon

This is a Full time job

Newmarket, Auckland
  • Join a constantly evolving kiwi company!
  • Great opportunity to make this new role your own!
  • Centrally based in Newmarket
  • Join a constantly evolving kiwi company!
  • Great opportunity to make this new role your own!
  • Centrally based in Newmarket
We have an exciting opportunity for an experienced Customer Retention Manager to join our team in Newmarket.
We have an exciting opportunity for an experienced Customer Retention Manager to join our team in Newmarket.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
29d ago
29d ago
Listed eight days ago

Client Services Team Leader

at Evolve Recruitment Group

This is a Full time job

Eden Terrace, Auckland
  • Client Services Team Manager within a growing insurance‑backed fintech
  • People leadership role reporting directly to the GM
  • Auckland‑based | full‑time | five days per week in office
  • Client Services Team Manager within a growing insurance‑backed fintech
  • People leadership role reporting directly to the GM
  • Auckland‑based | full‑time | five days per week in office
A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.
A hands‑on people leadership role within a fast‑growing fintech, leading customer operations and reporting directly to the GM.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
8d ago
8d ago
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