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This is a featured job

Customer Experience Specialist - Melio

at Xero

This is a Full time job

Parnell, Auckland(Hybrid)
Base Salary + Xero Shares + Best benefits in town!
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

General Manager, Customer Services

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
Featured
Featured
Listed seven days ago

Customer Experience Specialist - Melio

at Xero

This is a Full time job

Parnell, Auckland(Hybrid)
Base Salary + Xero Shares + Best benefits in town!
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty three days ago

Client Solutions Specialist

at PENINSULA
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Up to $80,000 + KiwiSaver + MORE!
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed six days ago

General Manager, Customer Services

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
6d ago
6d ago
Listed fifteen days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
15d ago
15d ago
Listed two days ago

Customer Service Coordinator

at Nature Baby Ltd

This is a Full time job

Grey Lynn, Auckland
$60,000 – $65,000 per year
Customer Service Coordinator responsible for delivering exceptional customer support, managing enquiries and improving processes.
Customer Service Coordinator responsible for delivering exceptional customer support, managing enquiries and improving processes.
subClassification: OtherOther
classification: Retail & Consumer Products(Retail & Consumer Products)
2d ago
2d ago
Listed one day ago

Customer Experience Representative

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Real ownership from day one, you're the farmer's problem-solver, start to finish
  • Work at the cutting edge of agri-tech backed by world-class investors
  • Opportunity for rapid development and career progression
  • Real ownership from day one, you're the farmer's problem-solver, start to finish
  • Work at the cutting edge of agri-tech backed by world-class investors
  • Opportunity for rapid development and career progression
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Customer Experience Representative

at NZX Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
Enjoy working with data and helping customers? We'd love to hear from you!
Enjoy working with data and helping customers? We'd love to hear from you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fourteen days ago

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary | Growth + Modern Tools
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed one day ago

Customer Marketing Specialist: Activation and Retention

at First Table

This is a Full time job

Auckland CBD, Auckland(Remote)
  • Real ownership and impact across three international markets.
  • Leverage AI and emerging tech for innovative marketing solutions.
  • Enjoy free First Table bookings and work hybrid in AKL or QT
  • Real ownership and impact across three international markets.
  • Leverage AI and emerging tech for innovative marketing solutions.
  • Enjoy free First Table bookings and work hybrid in AKL or QT
Drive customer activation and retention across NZ, AU and UK by crafting personalised marketing campaigns that enhance diner engagement and loyalty.
Drive customer activation and retention across NZ, AU and UK by crafting personalised marketing campaigns that enhance diner engagement and loyalty.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed twenty one days ago

Customer Success Executive

at Renti Limited

This is a Full time job

Ponsonby, Auckland
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty nine days ago

Customer Experience Coordinator

at Reynolds Group Ltd
Expiring soon

This is a Full time job

Penrose, Auckland(Hybrid)
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
29d ago
29d ago
Listed six days ago

Customer Service Team Support Lead

at salt

This is a Full time job

Newmarket, Auckland(Hybrid)
$100000.00 - $110000.00 p.a. + Excellent Benefits
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Senior Patient Care Coordinator

at ADHD Test
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
28d ago
28d ago
Listed twenty days ago

Senior Customer Service Consultant – Strategy / Transformation

at VEC LTD

This is a Contract/Temp job

Auckland CBD, Auckland
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed one day ago

Customer Experience & Communications Manager

at Convergence

This is a Full time job

Mangere, Auckland(Hybrid)
  • Newly created senior role: own comms, CX, PR and events nationally
  • Strong team culture and fun dynamic industry
  • One of NZ's largest foodservice distributors in serious growth mode
  • Newly created senior role: own comms, CX, PR and events nationally
  • Strong team culture and fun dynamic industry
  • One of NZ's largest foodservice distributors in serious growth mode
Write the comms, direct the magazine, run NPS, manage PR, lead internal comms, and deliver events.
Write the comms, direct the magazine, run NPS, manage PR, lead internal comms, and deliver events.
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed fifteen days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Up to $120k + super + 10 days paid training (AUD)
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
15d ago
15d ago
Listed twenty three days ago

Customer Success Specialist

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Great environment in growing tech organisation!
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed fifteen hours ago

General Manager - Growth Enablement

at Aon New Zealand
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
Looking for your next leadership move where you can truly shape growth? At Aon, we’re in the business of better decisions — helping our client
Looking for your next leadership move where you can truly shape growth? At Aon, we’re in the business of better decisions — helping our client
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
15h ago
15h ago
Listed twenty nine days ago

Customer Experience Consultant

at Booths Logistics
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed eleven hours ago

Digital Consumer Engagement Specialist

at Phytomed Medicinal Herbs Ltd
Be an early applicant
Immediate start

This is a Full time job

Avondale, Auckland
$50,000 – $65,000 per year
The opportunity to drive impact in consumer demand for a NZ natural medicines company.
The opportunity to drive impact in consumer demand for a NZ natural medicines company.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
11h ago
11h ago
Listed two days ago

Senior Product Manager – Repeat, Returning & Retention (RRR)

at Harmoney

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Full end-to-end ownership of our RRR domain.
  • Ship real AI products, don't just talk about them in slides.
  • Evidence over opinions, pre-reads & Big Rocks. Built for great PMs.
  • Full end-to-end ownership of our RRR domain.
  • Ship real AI products, don't just talk about them in slides.
  • Evidence over opinions, pre-reads & Big Rocks. Built for great PMs.
Own our high-value RRR domain end-to-end as a Senior Product Manager. Ship real AI products, enjoy true autonomy, hybrid work & excellent perks.
Own our high-value RRR domain end-to-end as a Senior Product Manager. Ship real AI products, enjoy true autonomy, hybrid work & excellent perks.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
2d ago
2d ago
Listed nine hours ago

Transformation Design & Delivery - Director

at PricewaterhouseCoopers
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Discover a life that works for you with our inclusive, flexible culture.
  • Shape solutions that impact businesses and society.
  • Be empowered with the latest AI and digital tools.
  • Discover a life that works for you with our inclusive, flexible culture.
  • Shape solutions that impact businesses and society.
  • Be empowered with the latest AI and digital tools.
Be a catalyst for transformation. Shape the future at PwC New Zealand.
Be a catalyst for transformation. Shape the future at PwC New Zealand.
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
9h ago
9h ago
Listed seven days ago

Customer Experience Specialist

at Hudson

This is a Full time job

Mangere, Auckland
  • Work with a well-known brand!
  • Short term opportunity with potential to extend
  • Great hourly rate
  • Work with a well-known brand!
  • Short term opportunity with potential to extend
  • Great hourly rate
We’re partnering with a globally recognised, premium automotive brand to recruit multiple Customer Experience Specialists.
We’re partnering with a globally recognised, premium automotive brand to recruit multiple Customer Experience Specialists.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty nine days ago

Consultant

at Presto Resourcing
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
29d ago
29d ago
Listed thirteen days ago

Communications & Engagement Partner

at Connexa Ltd

This is a Full time job

Auckland CBD, Auckland
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
Listed nine days ago

Customer Success Coordinator

at Randstad - Business Support

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70k - $90k p.a.
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
9d ago
9d ago
Listed two days ago

Customer Service Manager

at UniLodge New Zealand

This is a Full time job

Auckland CBD, Auckland
Team leadership and operations role with a property management twist! Join the team at our newest building.
Team leadership and operations role with a property management twist! Join the team at our newest building.
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
2d ago
2d ago
Listed eleven hours ago

Sales Operations Lead - Partnerships

at Tower Limited
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
Competitive Salary, Annual Review and Benefits
  • Join an award winning proud Kiwi organization in the heart of Auckland
  • Innovate, showcase skill and inspire digitially
  • Discounts on Tower products
  • Join an award winning proud Kiwi organization in the heart of Auckland
  • Innovate, showcase skill and inspire digitially
  • Discounts on Tower products
Lead end‑to‑end GRM sales journey, drive growth, ensure quality CX, develop teams, improve processes, and align stakeholders for consistency.
Lead end‑to‑end GRM sales journey, drive growth, ensure quality CX, develop teams, improve processes, and align stakeholders for consistency.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
11h ago
11h ago
Listed thirteen days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
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