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This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed one day ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
1d ago
1d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed five hours ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
5h ago
5h ago
Listed one day ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed four days ago

Senior Customer Support and Sales – NZ Lead

at Exelnetwork NZ Ltd

This is a Full time job

Mount Wellington, Auckland
$75,000 – $85,000 per year
  • Ownership of the NZ office operations and provide senior guidance to local team.
  • Combine expert internal support with face-to-face relationship building.
  • Senior role with leading industry name, offering autonomy & reporting remotely.
  • Ownership of the NZ office operations and provide senior guidance to local team.
  • Combine expert internal support with face-to-face relationship building.
  • Senior role with leading industry name, offering autonomy & reporting remotely.
Lead our NZ office in this senior hybrid role. Drive key account sales, manage local operations, and join an industry leader.
Lead our NZ office in this senior hybrid role. Drive key account sales, manage local operations, and join an industry leader.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
4d ago
4d ago
Listed five hours ago

Export Operations

at Team Recruitment

This is a Full time job

Mangere, Auckland(Hybrid)
Market Salary + Hybrid Work
  • Strong, reputable NZ logistics brand
  • Supportive and credible leadership
  • Flexible hours and team culture
  • Strong, reputable NZ logistics brand
  • Supportive and credible leadership
  • Flexible hours and team culture
Export operations role in a stable logistics business with flexible hours, supportive manager and a focus on ownership and teamwork.
Export operations role in a stable logistics business with flexible hours, supportive manager and a focus on ownership and teamwork.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
5h ago
5h ago
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed eleven days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed two hours ago

Customer Service Associate

at MNX Global Logistics

This is a Full time job

Mangere, Auckland
  • Global company
  • Career Growth and Development:
  • Training provided
  • Global company
  • Career Growth and Development:
  • Training provided
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed six hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed eleven days ago

Senior Customer Success Manager - Lancom

at Lyra Technology Group

This is a Full time job

Mount Eden, Auckland(Hybrid)
  • Hybrid working environment
  • Great career progression
  • Private health insurance
  • Hybrid working environment
  • Great career progression
  • Private health insurance
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
11d ago
11d ago
Listed five hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed four hours ago

Branch Manager

at Tribe (New Zealand) Limited

This is a Full time job

Ellerslie, Auckland
Lead a top branch
  • Lead one of the business’s top-performing Auckland branches
  • Competitive salary package plus vehicle and tools
  • Hands-on role with growth, autonomy and variety
  • Lead one of the business’s top-performing Auckland branches
  • Competitive salary package plus vehicle and tools
  • Hands-on role with growth, autonomy and variety
Lead a high-performing branch, grow sales, build customer relationships and drive team success across trade and retail in this hands-on role
Lead a high-performing branch, grow sales, build customer relationships and drive team success across trade and retail in this hands-on role
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
4h ago
4h ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twelve days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eleven days ago

Member Relationship Manager

at National Road Carriers Association

This is a Full time job

Penrose, Auckland
$90,000 – $110,000 per year
  • Work that directly supports thousands of Kiwi transport businesses
  • No corporate red tape — just a focused team getting things done
  • Flexible working arrangements and a team that genuinely has your back
  • Work that directly supports thousands of Kiwi transport businesses
  • No corporate red tape — just a focused team getting things done
  • Flexible working arrangements and a team that genuinely has your back
A relationship management role where your work directly supports businesses at the heart of the NZ economy.
A relationship management role where your work directly supports businesses at the heart of the NZ economy.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
11d ago
11d ago
Listed two hours ago

Assistant Restaurant Manager

at One Tree Buffet

This is a Full time job

Greenlane, Auckland
$60,000 – $70,000 per year
Step into a key leadership role where you’re not just managing shifts—you’re shaping the guest experience and driving team performance.
Step into a key leadership role where you’re not just managing shifts—you’re shaping the guest experience and driving team performance.
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
2h ago
2h ago
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