Customer Insights Manager Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Customer Experience Manager

This is a Full time job

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Marketing Insights Lead

at Double

Expiring soon

This is a Full time job

Grey Lynn, Auckland(Hybrid)

$110,000+ & bonus scheme

Smart team, Grey Lynn office, hybrid working, dog-friendly
Lead the insight conversation across NZ's most ambitious brands
Own the insights, the narrative and the next move, not just reports

Smart team, Grey Lynn office, hybrid working, dog-friendly
Lead the insight conversation across NZ's most ambitious brands
Own the insights, the narrative and the next move, not just reports

For analysts who want to give clients the clarity to act. Real ownership, real impact, real career runway.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

Featured

Listed eighteen days ago

Pricing & Market Insights Manager

at Corys Electrical Limited

This is a Full time job

Mount Eden, Auckland

• Competitive Salary + Incentive Scheme
• Southern Cross Health Insurance – Wellbeing 1
• Staff purchasing privileges

• Competitive Salary + Incentive Scheme
• Southern Cross Health Insurance – Wellbeing 1
• Staff purchasing privileges

Drive pricing. Lift margins. Influence the business.

subClassification: ManagementManagement

classification: Sales(Sales)

18d ago

Listed twelve days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed one day ago

Head of Customer (12-Month Contract)

at Ideally Group Limited

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

We’re one of New Zealand’s fastest-growing startups, and are scaling into the US. This is an opportunity to define a category, not just contribute.

subClassification: ManagementManagement

classification: Sales(Sales)

1d ago

Listed twenty five days ago

Marketing Insights Lead

at Double

Expiring soon

This is a Full time job

Grey Lynn, Auckland(Hybrid)

$110,000+ & bonus scheme

Smart team, Grey Lynn office, hybrid working, dog-friendly
Lead the insight conversation across NZ's most ambitious brands
Own the insights, the narrative and the next move, not just reports

Smart team, Grey Lynn office, hybrid working, dog-friendly
Lead the insight conversation across NZ's most ambitious brands
Own the insights, the narrative and the next move, not just reports

For analysts who want to give clients the clarity to act. Real ownership, real impact, real career runway.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

25d ago

Listed one day ago

Quality and Engagement Manager

at Genesis

Be an early applicant

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twelve days ago

Customer Experience & Marketing Manager

at SIXT New Zealand

This is a Full time job

Grey Lynn, Auckland

Own the customer journey and set the benchmark for premium rental experiences
Unite marketing, CRM, digital, and contact centre to drive brand loyalty
Step into a senior role with the world’s fastest growing global rental brand

Own the customer journey and set the benchmark for premium rental experiences
Unite marketing, CRM, digital, and contact centre to drive brand loyalty
Step into a senior role with the world’s fastest growing global rental brand

Join SIXT as a Customer Experience & Marketing Manager! SIXT

subClassification: ManagementManagement

classification: Marketing & Communications(Marketing & Communications)

12d ago

Listed three days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed three days ago

Head of Product

at Ideally Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Work for one of New Zealands fastest-growing startups.
Lead a high-performing product team, defining what we build and why it matters.
Leadership opportunity, reporting directly to the CEO.

Work for one of New Zealands fastest-growing startups.
Lead a high-performing product team, defining what we build and why it matters.
Leadership opportunity, reporting directly to the CEO.

Lead the vision and development of an AI-native product that fundamentally changes how research is done while directly driving commercial outcomes.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed one day ago

Product Propositions Manager

at AA Insurance

This is a Full time job

Auckland CBD, Auckland

Flexible working with a focus on work/life balance
Up to 50% off car, home & contents insurance + NZAA membership
Make a difference for our customers

Flexible working with a focus on work/life balance
Up to 50% off car, home & contents insurance + NZAA membership
Make a difference for our customers

Drive the future Product Portfolio by using market and customer insights to create powerful propositions that shape strategic decisions

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed one day ago

B2B Marketer

at Spark New Zealand Trading Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

• Lead B2B campaigns, shaping how NZ's top businesses see Spark
• Join a collaborative team helping all of New Zealand win in a digital world
• Bring your storytelling, strategy and commercial instincts to the full mix

• Lead B2B campaigns, shaping how NZ's top businesses see Spark
• Join a collaborative team helping all of New Zealand win in a digital world
• Bring your storytelling, strategy and commercial instincts to the full mix

Do meaningful B2B marketing across the full mix, bringing ideas to life for NZ's largest telecommunications company

subClassification: Marketing CommunicationsMarketing Communications

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed nine days ago

Customer Insights Lead (Fixed Term)

at Gallagher

This is a Full time job

Hamilton Lake, Waikato(Hybrid)

Highly competitive package for the right candidate

High-impact fixed-term senior role shaping future ag-tech strategy
Global scope with travel to key agricultural markets
Hands-on customer insight – not theoretical work

High-impact fixed-term senior role shaping future ag-tech strategy
Global scope with travel to key agricultural markets
Hands-on customer insight – not theoretical work

Lead farmer insight work to uncover unmet needs, translate into a future farm vision, and shape data, product and go-to-market strategy.

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

9d ago

Listed two days ago

Channel Marketing Manager

at New Zealand Mint

This is a Full time job

Auckland CBD, Auckland

Own global product launches end to end.
Where sales, product, and marketing meet.
Real impact. Premium brand. Great team.

Own global product launches end to end.
Where sales, product, and marketing meet.
Real impact. Premium brand. Great team.

Own how a premium global collectibles brand goes to market. Launches, channels, sell-through — this is where product meets impact.

subClassification: ManagementManagement

classification: Marketing & Communications(Marketing & Communications)

2d ago

Listed seven days ago

Marketing Manager - Imaging Solutions

at talent co:lab ltd

This is a Full time job

Rosedale, Auckland(Hybrid)

5 iconic brands each with different audiences.
Lead and deliver marketing activity across both B2C and B2B channels.
Be part of an organisation whose purpose is 'giving our world more smiles'!

5 iconic brands each with different audiences.
Lead and deliver marketing activity across both B2C and B2B channels.
Be part of an organisation whose purpose is 'giving our world more smiles'!

Would you like to be at the centre of a fast-moving, multi-brand environment – managing a small team, driving campaigns, shaping strategy?

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

7d ago

Listed four days ago

Director of Customer Success

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)

EROAD is at the forefront of intelligent transportation services and is growing
Drive customer adoption and delivery excellence, team development
Collaborative team, hybrid & competitive remuneration, competitive package

EROAD is at the forefront of intelligent transportation services and is growing
Drive customer adoption and delivery excellence, team development
Collaborative team, hybrid & competitive remuneration, competitive package

Leadership opportunity, responsible for the end-to-end customer experience, managing motivated teams at EROAD. A role you can put your stamp on!

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

4d ago

Listed four days ago

AI Product Manager

at Figured

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Salary, benefits & 25 days annual leave

Lead the AI Evolution: Pivot a global SaaS leader into an AI-enabled powerhouse
Innovation & Autonomy: Own LLM-powered products in production
High Impact: Solve real-world financial problems for farming globally

Lead the AI Evolution: Pivot a global SaaS leader into an AI-enabled powerhouse
Innovation & Autonomy: Own LLM-powered products in production
High Impact: Solve real-world financial problems for farming globally

Lead Figured’s AI-powered product for farmers and advisors - own discovery, ship reliable LLM-enabled agents, and deliver real financial impact.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

4d ago

Listed one day ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland

$70,000 – $80,000 per year + Benefits

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed eight days ago

Commercial Account Manager

at Mercury

This is a Full time job

Newmarket, Auckland

Excellent benefits including additional leave (MyDays)
Opportunity to grow and develop your skills with excellent career progression
Flexible working offered

Excellent benefits including additional leave (MyDays)
Opportunity to grow and develop your skills with excellent career progression
Flexible working offered

Manage high‑value commercial & industrial clients, driving retention, renewals and revenue through strong account leadership

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

8d ago

Listed three days ago

Customer Experience Team Leader

at SKOPE Refrigeration

This is a Full time job

Christchurch Central, Canterbury

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed five days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)

Fast growing company at the forefront of intelligent transport solutions
Career growth opportunities, competitive remuneration
Hybrid working and a collaborative team environment

Fast growing company at the forefront of intelligent transport solutions
Career growth opportunities, competitive remuneration
Hybrid working and a collaborative team environment

Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

5d ago

Listed two days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland

Opportunity to make the role your own
Long established and successful business
Experienced and future focused owner

Opportunity to make the role your own
Long established and successful business
Experienced and future focused owner

This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.

subClassification: ManagementManagement

classification: Banking & Financial Services(Banking & Financial Services)

2d ago

7,084 customer insights manager jobs in New Zealand

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