Customer Complaints Jobs in New Zealand, Job Vacancies - Apr 2026

This is a featured job

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland

Annual salary + 12-month review

Join a diverse team of professionals who value teamwork and collaboration
Showcase your leadership skills in a fast-paced environment!
Enjoy a modern, waterfront office in the CBD with a supportive team.

Join a diverse team of professionals who value teamwork and collaboration
Showcase your leadership skills in a fast-paced environment!
Enjoy a modern, waterfront office in the CBD with a supportive team.

We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Representative

at Hawkes Bay Regional Council

This is a Full time job

Napier Central, Hawkes Bay

$58,225 – $70,487 per year

Be the friendly, solution‑focused first point of contact for our customers
Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
Life insurance and income protection

Be the friendly, solution‑focused first point of contact for our customers
Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
Life insurance and income protection

If you’re friendly, resourceful, and driven to make a difference, join our Customer Experience team and help us deliver exceptional service.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed one day ago

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland

Annual salary + 12-month review

Join a diverse team of professionals who value teamwork and collaboration
Showcase your leadership skills in a fast-paced environment!
Enjoy a modern, waterfront office in the CBD with a supportive team.

Join a diverse team of professionals who value teamwork and collaboration
Showcase your leadership skills in a fast-paced environment!
Enjoy a modern, waterfront office in the CBD with a supportive team.

We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty eight days ago

Customer Service Representative

at Star Personnel Ltd

Expiring soon

This is a Full time job

Manukau, Auckland

$67,000 – $70,000 per year

Amazing company culture
Role with variety, challenge and growth potential!!
Comprehensive training and support

Amazing company culture
Role with variety, challenge and growth potential!!
Comprehensive training and support

Fast paced National role in team of dedicated, fun individuals delivering a premium service, variety plus, room for growth - amazing boss!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

28d ago

Listed seven days ago

Customer Experience Representative

at Hawkes Bay Regional Council

This is a Full time job

Napier Central, Hawkes Bay

$58,225 – $70,487 per year

Be the friendly, solution‑focused first point of contact for our customers
Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
Life insurance and income protection

Be the friendly, solution‑focused first point of contact for our customers
Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
Life insurance and income protection

If you’re friendly, resourceful, and driven to make a difference, join our Customer Experience team and help us deliver exceptional service.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed three days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)

Competitive salary + free insurances + wellbeing grant + high street discounts
Work/life balance - Flexible start/end times + work from home
New offices alongside The Domain, subsidised public transport + car parking

Competitive salary + free insurances + wellbeing grant + high street discounts
Work/life balance - Flexible start/end times + work from home
New offices alongside The Domain, subsidised public transport + car parking

Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed four days ago

Customer Service (Relocate & Based in Malaysia)

at Startek Malaysia

This is a Full time job

Auckland CBD, Auckland

$3,550 – $3,720 per month + relocation support

Gain international experience with full relocation support.
Work in a multicultural environment while staying connected to your home market.
Permanent Position

Gain international experience with full relocation support.
Work in a multicultural environment while staying connected to your home market.
Permanent Position

We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed two days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland

$39 – $41 per hour

GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed sixteen days ago

Customer Care Specialist

at Wilson Parking NZ Ltd

This is a Full time job

Auckland CBD, Auckland

A collaborative team culture that values collaboration and impact.
Work in a market leading business and gain significant exposure
Large company - dynamic team

A collaborative team culture that values collaboration and impact.
Work in a market leading business and gain significant exposure
Large company - dynamic team

Our goal at Wilson Parking is to have a reputation for outstanding customer service so if you are passionate about helping others, we need you.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

16d ago

Listed three days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland

Competitive salary and great benefits!

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed twenty eight days ago

Customer Care Consultant - Permanent

at SeaLink Travel Group

Expiring soon

This is a Full time job

Half Moon Bay, Auckland

Career progression
Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
Birthday leave - A paid day off for your birthday!

Career progression
Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
Birthday leave - A paid day off for your birthday!

If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

28d ago

Listed ten days ago

Customer Service Representative

at Tribe (New Zealand) Limited

This is a Contract/Temp job

Auckland CBD, Auckland

30.00 per hour + 8% Holiday Pay

$30 per hour + 8% Holiday Pay
Full-time Hours
4 Month Opportunity with long term potential

$30 per hour + 8% Holiday Pay
Full-time Hours
4 Month Opportunity with long term potential

We’re looking for a customer service guru who is passionate about quality products and genuinely cares about the customers they support. Apply today!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed one day ago

Office Administrator/Manager

at Pro Rider 2022 Ltd

This is a Full time job

Papakura, Auckland

$30 – $35 per hour

Office Manager, provides information and support for our valued customers, key role in company. Admin role with option to work from home.

subClassification: Office ManagementOffice Management

classification: Administration & Office Support(Administration & Office Support)

1d ago

Listed nineteen hours ago

Customer Information & Escalations Coordinator

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Help us to protect resources and achieve resolution for customers
A rewarding role offering variety, challenge, and pathways for growth
Petone based with hybrid working

Help us to protect resources and achieve resolution for customers
A rewarding role offering variety, challenge, and pathways for growth
Petone based with hybrid working

If you're passionate about achieving results and being a 'go-getter 'for the customer – this could be the job for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19h ago

Listed eighteen days ago

Customer Service Manager at Archibalds Audi

at Miles Group

This is a Full time job

Christchurch Central, Canterbury

$85,000–$95,000 per year depending on experience

An exciting opportunity to officially represent Audi
Flex your customer service and leadership skills
Be part of Audi’s growth in our region

An exciting opportunity to officially represent Audi
Flex your customer service and leadership skills
Be part of Audi’s growth in our region

We’re looking for an automotive-oriented customer service star and leadership champion to help take our support of Audi drivers to the next level.

subClassification: Automotive TradesAutomotive Trades

classification: Trades & Services(Trades & Services)

18d ago

Listed two days ago

Operations & Compliance Administrator

at Twoticks

This is a Full time job

Takapuna, Auckland

$65,000 – $75,000 per year

Takapuna location – avoid long commutes
Insurance admin + compliance support role
Intermediary queries, complaints & operations

Takapuna location – avoid long commutes
Insurance admin + compliance support role
Intermediary queries, complaints & operations

Takapuna-based insurance role supporting intermediaries, admin, & compliance. Ideal for detail-focused professionals seeking stable, long-term career.

subClassification: OtherOther

classification: Insurance & Superannuation(Insurance & Superannuation)

2d ago

Listed sixteen days ago

Complaint Officer

at Real Estate Authority

This is a Full time job

Wellington Central, Wellington

Support high standards of conduct in the real estate sector
Be part of a busy team dealing with consumers real estate enquiries & complaints
Seeking experience in customer service or compliance and diverse perspectives

Support high standards of conduct in the real estate sector
Be part of a busy team dealing with consumers real estate enquiries & complaints
Seeking experience in customer service or compliance and diverse perspectives

Apply your customer service or compliance experience dealing with consumers' real estate enquiries & complaints in a supportive organisation.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

16d ago

Listed ten days ago

Customer Service Representative

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington(Hybrid)

$65k - $70k p.a.

Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed twenty one days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland

$36 – $40 per hour

You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

21d ago

Listed nine days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

9d ago

Listed three days ago

Сustomer Support Representative

at Termius Limited

This is a Full time job

Takapuna, Auckland

Shape the user experience
Own the full customer journey
Direct impact on product quality

Shape the user experience
Own the full customer journey
Direct impact on product quality

Join Termius as a Customer Support Specialist and play a key role in shaping how engineers around the world experience our product.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed sixteen days ago

Customer Service & Data Entry Role (Wholesale Bakery)

at Gerrys Bakery Limited

This is a Full time job

Harewood, Canterbury

We are a busy wholesale bakery seeking a reliable and detail-oriented Customer Service & Data Entry Person.

subClassification: Client & Sales AdministrationClient & Sales Administration

classification: Administration & Office Support(Administration & Office Support)

16d ago

Listed three days ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland

Work with a great team!
Central Location
Training and career development

Work with a great team!
Central Location
Training and career development

We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed twenty nine days ago

Office Coordinator

at Global Financial Services Ltd

Expiring soon

This is a Full time job

Auckland Airport, Auckland

Join Global Finance as Office Coordinator—be the welcoming face, keep operations smooth, and deliver an exceptional client experience.

subClassification: Administrative AssistantsAdministrative Assistants

classification: Administration & Office Support(Administration & Office Support)

29d ago

Listed three days ago

Customer Services Officer

at New Zealand Couriers

This is a Full time job

Annesbrook, Tasman

Clear, friendly communication.
Effective problem-solving.
Positive attitude.

Clear, friendly communication.
Effective problem-solving.
Positive attitude.

Customer focused professional, ensuring positive client experiences through clear communication.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed ten days ago

Senior Coordinator - Complaints

at DOWNER NZ

This is a Contract/Temp job

Wiri, Auckland

Fixed term Contract
Supportive and inclusive culture
Free access to Marram health care benefits and discounted holiday homes

Fixed term Contract
Supportive and inclusive culture
Free access to Marram health care benefits and discounted holiday homes

Join our team in Wiri as a Senior Co-ordinator-Complaints Resolution.

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

10d ago

Listed eleven days ago

Housing Officer (two roles)

at Waimakariri District Council

This is a Part time job

Rangiora, Canterbury

Competitive remuneration

Competitive remuneration and employee benefits
Flexible working arrangements to support work-life-balance
Make a difference in the Community

Competitive remuneration and employee benefits
Flexible working arrangements to support work-life-balance
Make a difference in the Community

We are looking for two superstars who can provide a high level of service and responsiveness to the Council’s Elder Housing Tenants.

subClassification: Local GovernmentLocal Government

classification: Government & Defence(Government & Defence)

11d ago

Listed seventeen days ago

Quality & Compliance Coordinator

at Original Foods Baking Co.

This is a Full time job

Wigram, Canterbury

Ensure food safety, quality, and compliance while supporting daily production and continuous improvement.

subClassification: Quality Assurance & ControlQuality Assurance & Control

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

17d ago

Listed three days ago

Supporter Care Coordinator

at Amnesty International

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$65,000 – $67,000 per year

If you believe that how an organisation treats its supporters says everything about its values, this role is for you.

subClassification: FundraisingFundraising

classification: Community Services & Development(Community Services & Development)

3d ago

Listed twenty nine days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

Expiring soon

This is a Full time job

Auckland CBD, Auckland

Join an organisation on a journey of growth

Lead our AI and Automation across customer experience
Join on organisation scaling at pace
Collaborative CS team who have their customers at heart

Lead our AI and Automation across customer experience
Join on organisation scaling at pace
Collaborative CS team who have their customers at heart

Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

29d ago

Listed eighteen days ago

Customer Service & Channel Manager NZ

at Abodo Wood Limited

This is a Full time job

Mangere, Auckland(Hybrid)

Join a leading timber manufacturing organisation
Dynamic work environment
Enjoy a yearly bonus, health insurance, income protection and career development

Join a leading timber manufacturing organisation
Dynamic work environment
Enjoy a yearly bonus, health insurance, income protection and career development

Drive standout customer experience in NZ by leading support and channel teams, strengthening partnerships, and enabling sales success.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

18d ago

Listed nine days ago

Customer Service Lead

at The People Place

This is a Full time job

Christchurch, Canterbury

Generous salary and a fun, supportive team

Fast-paced, hands-on role supporting international shipping and 3PL operations
Join a team that sets the standard for excellence in logistics & service
Values-led Kiwi business built on trust, teamwork and integrity

Fast-paced, hands-on role supporting international shipping and 3PL operations
Join a team that sets the standard for excellence in logistics & service
Values-led Kiwi business built on trust, teamwork and integrity

Proud established Kiwi business. Join a capable, customer-focused team in a fast-paced logistics environment.

subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

9d ago

198 customer complaints jobs in New Zealand

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