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This is a featured job

Customer Experience Improvement Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured•Expiring
Featured•Expiring
Listed eleven days ago

Customer Engagement Analyst

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Turn data into impact—drive smarter campaigns, uncover customer insights, and shape personalised experiences for millions of Kiwi shoppers.
Turn data into impact—drive smarter campaigns, uncover customer insights, and shape personalised experiences for millions of Kiwi shoppers.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
11d ago
11d ago
Listed thirteen days ago

Senior Customer Insight Analyst

at TUATAHI FIRST FIBRE LIMITED

This is a Full time job

Auckland CBD, Auckland
  • Health and Life Insurance
  • Utilities Rebate
  • Enhanced Parental Leave
  • Health and Life Insurance
  • Utilities Rebate
  • Enhanced Parental Leave
You'll have the autonomy to shape priorities, challenge assumptions, and focus effort where it delivers the most value.
You'll have the autonomy to shape priorities, challenge assumptions, and focus effort where it delivers the most value.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
Listed twenty one hours ago

Grocery Customer Assistant - NZ Ice Cream

at Magnum Ice Cream Company

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Great professional exposure to a world leading FMCG organisation
  • Drive real impact in a high‑growth company shaping the future of ice cream
  • Free Ice Cream!
  • Great professional exposure to a world leading FMCG organisation
  • Drive real impact in a high‑growth company shaping the future of ice cream
  • Free Ice Cream!
Support customer growth through analytics, promotions and forecasting while building skills to progress into an Account Manager role.
Support customer growth through analytics, promotions and forecasting while building skills to progress into an Account Manager role.
subClassification: Retail AssistantsRetail Assistants
classification: Retail & Consumer Products(Retail & Consumer Products)
21h ago
21h ago
Listed twenty hours ago

Customer Success Coordinator

at Randstad - Business Support

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70k - $90k p.a.
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
20h ago
20h ago
Listed one day ago

Impact Analyst

at Impact Lab

This is a Full time job

Wellington Central, Wellington(Hybrid)
Join ImpactLab as an Impact Analyst—help charities measure social impact with data-driven insights to make investment work better for communities!
Join ImpactLab as an Impact Analyst—help charities measure social impact with data-driven insights to make investment work better for communities!
subClassification: AnalystsAnalysts
classification: Consulting & Strategy(Consulting & Strategy)
1d ago
1d ago
Listed twenty five days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
25d ago•Expiring
25d ago•Expiring
Listed twenty six days ago

Analyst & Compliance Officer

at Kiwifruit New Zealand

This is a Full time job

Mount Maunganui, Bay of Plenty(Hybrid)
$70,000 – $90,000 per year
This is a dynamic role in an important export sector that blends market intelligence, strategy, and compliance.
This is a dynamic role in an important export sector that blends market intelligence, strategy, and compliance.
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
26d ago•Expiring
26d ago•Expiring
Listed four days ago

Risk Analyst - Consultant

at Aon New Zealand

This is a Full time job

Auckland CBD, Auckland
Fantastic employee benefits and hybrid working
Help clients solve complex problems using data, modelling and commercial insight to shape smarter risk and insurance decisions.
Help clients solve complex problems using data, modelling and commercial insight to shape smarter risk and insurance decisions.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed one day ago

Customer Experience Improvement Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
  • 6 Month Fixed Term Contract
  • Experience increasing customer advocacy, measured by improved NPS
  • Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed twenty three hours ago

Clinical Costing Analyst

at Health New Zealand - Te Whatu Ora

This is a Full time job

Manukau, Auckland
Join a collaborative finance and analytics team where your insights will directly support service planning and operational performance.
Join a collaborative finance and analytics team where your insights will directly support service planning and operational performance.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
23h ago
23h ago
Listed six days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
6d ago
6d ago
Listed four days ago

CRM & Customer Insights Manager

at Barkers

This is a Full time job

Grafton, Auckland
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
Listed eight days ago

Analyst Level 1

at Ministry of Justice

This is a Full time job

Wellington Central, Wellington
NZD (AUD)
  • Influence national justice decisions through data insights
  • Work across agencies solving complex, real-world problems
  • Learn SQL, SAS, PowerBI in a high-impact BI team
  • Influence national justice decisions through data insights
  • Work across agencies solving complex, real-world problems
  • Learn SQL, SAS, PowerBI in a high-impact BI team
Analyst role using data to generate insights, inform decisions, and shape outcomes across NZ's justice sector.
Analyst role using data to generate insights, inform decisions, and shape outcomes across NZ's justice sector.
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
8d ago
8d ago
Listed six days ago

Games Data Analyst

at Ninja Kiwi

This is a Full time job

Kumeu, Auckland(Hybrid)
We're seeking a talented, data minded individual to join the analytics team, helping us make deeply informed decisions about our games and business.
We're seeking a talented, data minded individual to join the analytics team, helping us make deeply informed decisions about our games and business.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Sales(Sales)
6d ago
6d ago
Listed twelve days ago

Customer Transformation - nCino Technical Business Analyst

at PricewaterhouseCoopers

This is a Full time job

Auckland CBD, Auckland
  • Work with industry leaders and learn from the best.
  • Coaching and feedback to accelerate your development.
  • Be empowered with the latest AI and digital tools.
  • Work with industry leaders and learn from the best.
  • Coaching and feedback to accelerate your development.
  • Be empowered with the latest AI and digital tools.
Innovate. Build. Reinvent. Make your tech skills count at PwC New Zealand.
Innovate. Build. Reinvent. Make your tech skills count at PwC New Zealand.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed twenty seven days ago

AML Call Support Analyst and AML Analyst

at AMLHUB Limited

This is a Full time job

Newmarket, Auckland(Hybrid)
$65,000 – $80,000 per year
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
27d ago•Expiring
27d ago•Expiring
Listed eleven days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)
Free parking,subsidised meals,supermarket discount
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
11d ago
11d ago
Listed four days ago

Business Analyst - Banking Reconciliations

at Omni Recruit

This is a Full time job

Auckland CBD, Auckland
$70-$75k
  • Auckland or Wellington based role
  • Great Team Culture!!!
  • Permanent Role
  • Auckland or Wellington based role
  • Great Team Culture!!!
  • Permanent Role
Make Your Mark in a Role That Keeps the Numbers Honest
Make Your Mark in a Role That Keeps the Numbers Honest
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed four days ago

Junior / Graduate Insight Analyst

at Double

This is a Full time job

Grey Lynn, Auckland
For stats minds curious about marketing and advertising. Rare graduate opportunity to skyrocket your career.
For stats minds curious about marketing and advertising. Rare graduate opportunity to skyrocket your career.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
Listed twenty five days ago

Category Specialist (Entry Level) - FMCG / Retail / Convenience

at Charm

This is a Full time job

Newton, Auckland
$60,000 – $70,000 per year
Join a global fuel business in supporting FMCG brands with analysis, reporting, & growth opportunities to build your category management career.
Join a global fuel business in supporting FMCG brands with analysis, reporting, & growth opportunities to build your category management career.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
25d ago•Expiring
25d ago•Expiring
Listed five days ago

Data Analyst / Senior Data Analyst

at Commerce Commission

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$91,432 - $134,499 plus 3.5% KiwiSaver
  • Champion the development and implementation of new data processes
  • Support the development of data capability
  • Collaborate with multidisciplinary teams
  • Champion the development and implementation of new data processes
  • Support the development of data capability
  • Collaborate with multidisciplinary teams
Join our team and be a catalyst for transparency in infrastructure performance!
Join our team and be a catalyst for transparency in infrastructure performance!
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
5d ago
5d ago
Listed four days ago

Lending Support Specialist

at LendingChoice

This is a Full time job

Christchurch Central, Canterbury
$70,000 – $75,000 per year
  • Work directly alongside a mortgage adviser with 20+ years experience
  • Join a supportive, high-performing team that genuinely enjoys working together.
  • Join a modern, fast-moving business with real responsibility from day one
  • Work directly alongside a mortgage adviser with 20+ years experience
  • Join a supportive, high-performing team that genuinely enjoys working together.
  • Join a modern, fast-moving business with real responsibility from day one
Join a fast-moving mortgage team where you’ll gain real responsibility, grow quickly, and make a genuine impact.
Join a fast-moving mortgage team where you’ll gain real responsibility, grow quickly, and make a genuine impact.
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed four days ago

Data and Platform Analyst

at Onside

This is a Full time job

Grey Lynn, Auckland(Hybrid)
  • Ongoing training and opportunities to gain qualifications!
  • A paid day off on your birthday!
  • Comprehensive CARE Programme for Health and Wellbeing
  • Ongoing training and opportunities to gain qualifications!
  • A paid day off on your birthday!
  • Comprehensive CARE Programme for Health and Wellbeing
Data-focused CRM role using Salesforce to drive insights, improve data quality, and support customer experience and business decisions.
Data-focused CRM role using Salesforce to drive insights, improve data quality, and support customer experience and business decisions.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
Listed seven days ago

Principal Insights Analyst

at Plexure Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
2k training budget, insurance, meal vouchers, WFH+
  • Influence strategy, shape analytical thinking, and elevate the way we use data
  • Bridge commercial questions & technical solutions in a high-impact role
  • Enjoy paid wellness days, insurances, summer hours, dinner vouchers + lots more
  • Influence strategy, shape analytical thinking, and elevate the way we use data
  • Bridge commercial questions & technical solutions in a high-impact role
  • Enjoy paid wellness days, insurances, summer hours, dinner vouchers + lots more
Help shape how a global platform used in 65 countries by 300M+ people delivers commercial value through data
Help shape how a global platform used in 65 countries by 300M+ people delivers commercial value through data
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed five days ago

Credit Analyst

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland
  • Influence Financial Performance at One of New Zealand’s Most Iconic Brands
  • Use Analytics and Power BI to Drive Smarter Business Decisions
  • Enjoy Travel Benefits, FlexiLeave and Strong Career Development Opportunities
  • Influence Financial Performance at One of New Zealand’s Most Iconic Brands
  • Use Analytics and Power BI to Drive Smarter Business Decisions
  • Enjoy Travel Benefits, FlexiLeave and Strong Career Development Opportunities
As a Credit Analyst, you’ll play a key role in protecting revenue, improving financial performance, and supporting smarter decision making across
As a Credit Analyst, you’ll play a key role in protecting revenue, improving financial performance, and supporting smarter decision making across
subClassification: Accounts Receivable/Credit ControlAccounts Receivable/Credit Control
classification: Accounting(Accounting)
5d ago
5d ago
Listed twenty one days ago

Financial Services Analyst

at Figured

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary, health cover and 25-days leave
  • Join a small team doing something no one else is doing in agri-finance.
  • Work across farm finance products that are actually changing farmer lives.
  • Build AI tools. Rethink processes. Move fast.
  • Join a small team doing something no one else is doing in agri-finance.
  • Work across farm finance products that are actually changing farmer lives.
  • Build AI tools. Rethink processes. Move fast.
For the agri-banker or accountant who's been quietly thinking there has to be a better way
For the agri-banker or accountant who's been quietly thinking there has to be a better way
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
21d ago
21d ago
Listed fourteen hours ago

Intermediate Business Analyst

at Comspek International Limited

This is a Full time job

Auckland(Hybrid)
We’re looking for an engaging and relationship-focused Business Analyst to join a Digital Team delivering customer and business-focused initiatives.
We’re looking for an engaging and relationship-focused Business Analyst to join a Digital Team delivering customer and business-focused initiatives.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
14h ago
14h ago
Listed fifteen days ago

Junior Technical Support Analyst (Entry-level)

at Windcave Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Market leader in payment technology
  • Starting point for a career development towards Testing or Business Analyst role
  • Opportunity to learn and develop your skills with on-going training and support
  • Market leader in payment technology
  • Starting point for a career development towards Testing or Business Analyst role
  • Opportunity to learn and develop your skills with on-going training and support
Bring your technical experience to a high performing, passionate team to provide support to our customers.
Bring your technical experience to a high performing, passionate team to provide support to our customers.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
15d ago
15d ago
Listed fourteen days ago

Field Sales Insights and Support Coordinator

at Reckitt

This is a Full time job

Takapuna, Auckland(Hybrid)
  • Takapuna based office, Hybrid work environment - WFH & Office
  • Competitive Salary & excellent benefits package
  • Work with some of New Zealands leading household brands
  • Takapuna based office, Hybrid work environment - WFH & Office
  • Competitive Salary & excellent benefits package
  • Work with some of New Zealands leading household brands
Combine your strong analytical capability with excellent organisational skills to support a busy team with a reputable, leading FMCG business
Combine your strong analytical capability with excellent organisational skills to support a busy team with a reputable, leading FMCG business
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Sales(Sales)
14d ago
14d ago
Listed twenty two hours ago

Business Analyst (Data)

at Civil Aviation Authority

This is a Full time job

Wellington
  • Shape data-driven decisions in a major business transformation
  • Translate complex needs into impactful data solutions
  • Enable safer, smarter aviation through data insights
  • Shape data-driven decisions in a major business transformation
  • Translate complex needs into impactful data solutions
  • Enable safer, smarter aviation through data insights
Multi-year programme transforming systems, data and ways of working to enable a modern risk-based regulator and a safe aviation system.
Multi-year programme transforming systems, data and ways of working to enable a modern risk-based regulator and a safe aviation system.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
22h ago
22h ago
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