Cuscal
(32 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Specialities
payments, debit cards, banking, credit cards, ATMs, mobile banking, EFTPOS, New Payments Platform (NPP), merchant acquiring, switching, payments acceptance, digital banking, prepaid cards, Apple Pay, Samsung Pay, fraud, Google Pay, open banking, and Consumer Data Right (CDR)
Company size
101-1,000
Primary location
Sydney, Australia
Every second, more than 500 payments are made in Australia – invisible to most, but critical to powering our daily lives.They’re the force behind every salary paid, every cart checked out, every business that keeps trading, and a society that keeps moving.Businesses are behind some of the most cutting-edge payment experiences used today.And who is behind them? We are.Since 1966, we’ve played a foundational role in shaping the nation’s payments ecosystem as Australia’s largest independent provider of end-to-end payments and regulated data solutions outside of the Big Four banks.We’re proud to be moving payments forward. Together.
Our mission statement
Cuscal is a payments and regulated data services provider in Australia. Since 1966, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions.Our visionTo transform the future of how money moves and how Australia does business.Our missionWe partner with forward-thinking businesses to deliver innovative and secure payment solutions that drive growth in the economy.Our purposeTo enable competition and power progress, one transaction at a time.
Featured
Forward with Cuscal
Here, you’ll deliver or support interesting, ground-breaking work that has real impact – on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow.Join us. Forward with Cuscal.
Awards and accreditations
Employer of Choice for Gender Equality 2019
Gallery photos
Reviews overview
3.332 ratings in total
5
8
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9
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1
5
82%
63%
What’s it like working at Cuscal?
AI summary of recent reviews
Employees value the work/life balance at Cuscal, with flexibility and hybrid working options. The friendly and supportive team culture is consistently praised, along with valuable learning opportunities in the payments industry. The modern office facilities and medium company size provide easy access to management and exposure to multiple specialist areas.
However, there are some potential challenges, including concerns about upper management direction and micromanagement in certain areas. Career progression opportunities can be limited, with more lateral than upward movement. Some roles experience a heavy workload in a fast-paced environment, and salary and benefits are noted as average. Additionally, legacy systems and process gaps exist that may require attention.
However, there are some potential challenges, including concerns about upper management direction and micromanagement in certain areas. Career progression opportunities can be limited, with more lateral than upward movement. Some roles experience a heavy workload in a fast-paced environment, and salary and benefits are noted as average. Additionally, legacy systems and process gaps exist that may require attention.
Recent reviews
5.0
Operations Officer
Aug 2025Sydney NSW 20003 to 4 years in the role, former employee
Great team environment, efficient operational processes, and a strong focus on innovation and continuous improvement.
The good thingsFriendly and supportive team culture, exposure to the fast-moving payments industry, with valuable on-the-job learning opportunities, also it provided me great work-life balance
The challengesAlthough the salary was on the lower end of the industry, the overall experience was excellent thanks to great work culture.
2.0
Quality Assurance Role Senior
Sep 2024Sydney NSW 20001 to 2 years in the role, current employee
Started well and time to get out of there
The good thingsSome good perks, paid parental leave (12 weeks), some discounts, some cookies and biscuits, moving to cutting-edge technology such as GitHub co-pilot, cloud services AWS, work hours flexibility
The challengesSome amateurs running the teams/squads with (senior) in their titles, lack of technical understanding of the SDLC, not investing in good resources with the right experience and skillset to meet the expectations instead pushing too much on the existing ones and expecting them to do things that's not part of their role/experience/area of expertise, terrible performance evaluation system. Unfaithful to good resources and letting them leave while expecting the average resources to get the jobs done, too much micro-management, the structure is very poor, Practices and domains, domain and product people don't care about the practices but only clients and time to market...etc
2.0
Fraud Officer
May 2024Sydney NSW 2000Less than 1 year in the role, former employee
overall my experience was the worst the has been my worst job ever i would not recommend this job to anyone.
The good thingsthe people and environment
The challengesIf you want work-life balance do not work here some people work nine days straight. The management does not care about the people on the phones. career growth is not big here as well. Do not apply here if you want a work-life balance and career growth because you will not get one.
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