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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eight days ago

Contact Centre Advisor - Mutiple roles

at Tauranga City Council
Expiring soon

This is a Part time job

Tauranga Central, Bay of Plenty
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
  • 4 fixed shift options available—choose what best suits your lifestyle
  • 6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
  • 5 weeks annual leave + career development at Tauranga City Council
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed one day ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ
Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
  • Hybrid work - two days from home
  • Additional paid days off between Christmas and New Year
  • People focussed, impactful role
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one hour ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Māngere

at Ministry of Social Development

This is a Full time job

Mangere, Auckland
$61,466 - $73,903
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Contribute to creating a positive experience for clients
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed nineteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed six hours ago

Customer Support & Communications Coordinator

at The People Place

This is a Full time job

Christchurch, Canterbury
Competitive salary, aligned to experience
  • Be the friendly first point of contact for customers on their solar journey
  • Phone-focused role supporting scheduling, follow-ups and customer confidence
  • Join a purpose-led business helping Kiwis move toward a more sustainable futur
  • Be the friendly first point of contact for customers on their solar journey
  • Phone-focused role supporting scheduling, follow-ups and customer confidence
  • Join a purpose-led business helping Kiwis move toward a more sustainable futur
Purpose-driven, fast-growing solar business. Be the calm, professional voice guiding customers through their solar journey - pace, people and purpose.
Purpose-driven, fast-growing solar business. Be the calm, professional voice guiding customers through their solar journey - pace, people and purpose.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed seven days ago

Customer Service Representative

at Public Trust

This is a Full time job

Christchurch Central, Canterbury
$65,800 + 3.5% Kiwisaver contribution
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
  • Purpose‑Driven Work
  • Supportive Team & Training
  • Stable Role with Growth Opportunities
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
Join Public Trust delivering great customer service. Support clients with trust and estate needs as the friendly first point of contact.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty two hours ago

Customer Experience Representative

at University of Canterbury

This is a Part time job

Christchurch Central, Canterbury
Competitive salary package + great staff benefits!
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed fifteen days ago

Customer Service Representative - Christchurch Contact Centre

at Ministry of Social Development

This is a Full time job

Christchurch Central, Canterbury
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: Monday, 22 June 2026
  • tarting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twelve days ago

Customer Service Representative | Wellington Central and Lower Hutt

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington
$61,466 - $73,903
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
  • Permanent, full-time positions available (37.55 hours per week)
  • Two locations: Wellington Central and Lower Hutt
  • Starting salary: $61,466.00 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed two hours ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Rotorua

at Ministry of Social Development
Be an early applicant

This is a Full time job

Rotorua Central, Bay of Plenty
$61,466 - $73,903
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed one day ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Full Time | 37.5 hours per week
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed five days ago

Customer Service Representative - Kaihāpai Moni Oranga - Hamilton

at Ministry of Social Development

This is a Full time job

Hamilton Central, Waikato
$61,466 - $73,903
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed one day ago

Care Coordinator - Christchurch

at Access Community Health

This is a Full time job

Christchurch Central, Canterbury
Boost your career with this challenging role
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
  • Coordinate cares that support people to stay safe and independent in their homes
  • Work closely with clients and staff to match the right support at the right time
  • Make a real difference every day through meaningful, community-focused work
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
Our Care Coordinators connect people with the right support so they can live safely and independently at home.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Experience Representative

at Selwyn District Council
Expiring soon

This is a Full time job

Rolleston, Canterbury
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
  • $28.95 per hour starting rate
  • Monday – Friday 40 hours per week
  • Supportive, team focused environment with real development opportunities
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
As a Customer Experience Representative, you'll support our growing community with confidence, care, and professionalism
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty one hours ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Papakura, Auckland(Remote)
  • Make a real difference supporting vulnerable people
  • Varied, autonomous role out in the community
  • Work for the most trusted charity & support your local community
  • Make a real difference supporting vulnerable people
  • Varied, autonomous role out in the community
  • Work for the most trusted charity & support your local community
Empower independence in your community—combine people skills, tech know-how, and autonomy to make a real impact every day.
Empower independence in your community—combine people skills, tech know-how, and autonomy to make a real impact every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
21h ago
Listed one day ago

Metro Info Agent (Part-Time)

at Environment Canterbury

This is a Part time job

Christchurch Central, Canterbury
Life, and Income Protection Insurance
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
  • Provide information and advice at the first point of contact
  • Be part of a dynamic team helping to connect our region
  • Part Time | 25 hours per week - Monday to Friday
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
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