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This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twelve days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed five hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed six hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed one day ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
1d ago
1d ago
Listed twenty three hours ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
23h ago
Listed seven days ago

Team Leader

at The Intro

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 base + Commission
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed four days ago

Senior Customer Support and Sales – NZ Lead

at Exelnetwork NZ Ltd

This is a Full time job

Mount Wellington, Auckland
$75,000 – $85,000 per year
  • Ownership of the NZ office operations and provide senior guidance to local team.
  • Combine expert internal support with face-to-face relationship building.
  • Senior role with leading industry name, offering autonomy & reporting remotely.
  • Ownership of the NZ office operations and provide senior guidance to local team.
  • Combine expert internal support with face-to-face relationship building.
  • Senior role with leading industry name, offering autonomy & reporting remotely.
Lead our NZ office in this senior hybrid role. Drive key account sales, manage local operations, and join an industry leader.
Lead our NZ office in this senior hybrid role. Drive key account sales, manage local operations, and join an industry leader.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
4d ago
4d ago
Listed five hours ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
5h ago
5h ago
Listed one hour ago

Customer Service Associate

at MNX Global Logistics

This is a Full time job

Mangere, Auckland
  • Global company
  • Career Growth and Development:
  • Training provided
  • Global company
  • Career Growth and Development:
  • Training provided
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed twenty eight days ago

Client Services Manager

at Red Badge
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed three hours ago

7x Inside Sales Representative | B2B | New Roles starting 8 June

at PENINSULA

This is a Full time job

Auckland CBD, Auckland
$65,000 + Commission | Year 1 OTE $100K ++
  • 🏍 High-performance, fast paced energetic environment that celebrates success
  • 💼Global stability + Growth: a financially STRONG, expanding business
  • 🎉NZ Greatest Place to Work: Award winning mindset & culture
  • 🏍 High-performance, fast paced energetic environment that celebrates success
  • 💼Global stability + Growth: a financially STRONG, expanding business
  • 🎉NZ Greatest Place to Work: Award winning mindset & culture
Join our high-performing Inside Sales team. Interview now and earn $100K+ OTE with uncapped commission.
Join our high-performing Inside Sales team. Interview now and earn $100K+ OTE with uncapped commission.
subClassification: Sales Representatives/ConsultantsSales Representatives/Consultants
classification: Sales(Sales)
3h ago
3h ago
Listed twenty two days ago

Customer Service Representative

at The Produce Company Ltd

This is a Full time job

St Johns, Auckland
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
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