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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed ten hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fifteen hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed one day ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed twelve days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed four days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Team Leader

at The Intro

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 base + Commission
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
1d ago
1d ago
Listed sixteen hours ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
16h ago
16h ago
Listed seventeen hours ago

Connection Services Specialist

at Mercury

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Support the delivery of efficient, reliable, and seamless service experiences
  • Excellent benefits including additional leave and WFH flexibility
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
Help deliver the smooth coordination of metering and energy supply services for our electricity and gas customers.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed twenty seven days ago

B2B Sales Operations & Activation Coordinator (NZ-based, US hours)

at MyWave.ai

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $90,000 per year
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
27d ago•Expiring
27d ago•Expiring
Listed five days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed twenty eight days ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed twenty one days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
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