Area Manger Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty five days ago

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

25d ago

Listed fourteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed one hour ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1h ago

Listed one hour ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1h ago

Listed one hour ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1h ago

Listed one hour ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1h ago

Listed eleven days ago

Manager - Customer Solutions

at Rotorua Lakes Council

Expiring soon

This is a Full time job

Rotorua Central, Bay of Plenty

$118,535 – $139,453 per year

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twenty six days ago

Customer Service Manager

at New World

Expiring soon

This is a Full time job

Te Atatu Peninsula, Auckland

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago

Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed five days ago

Customer Operations Manager

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington

Oversee and develop a group of professionals in a collaborative environment
Shape the future of how people connect with this organisation
Influence outcomes by turning customer insights into actionable improvements

Oversee and develop a group of professionals in a collaborative environment
Shape the future of how people connect with this organisation
Influence outcomes by turning customer insights into actionable improvements

Manage a service-focused team to modernise communications and ensure high-quality, consistent interactions across multiple channels.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed twelve days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland

Be part of a passionate team in a dynamic tourism environment
Help create unforgettable holiday experiences for our guests
Grow your career within a supportive and innovative company

Be part of a passionate team in a dynamic tourism environment
Help create unforgettable holiday experiences for our guests
Grow your career within a supportive and innovative company

As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed twenty eight days ago

Client Services Manager

at Red Badge

Expiring soon

This is a Full time job

Auckland CBD, Auckland

Base Salary + Car + Bonus

Amazing opportunity to be involved & manage a diverse group of customers & sites
Be a part of a fast growing , well known NZ Brand
Make a real impact on client satisfaction and business success

Amazing opportunity to be involved & manage a diverse group of customers & sites
Be a part of a fast growing , well known NZ Brand
Make a real impact on client satisfaction and business success

Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

28d ago

Listed twelve days ago

Team Leader Visitor Services & Retail

at The Suter Art Gallery Te Aratoi o Wakatū

This is a Full time job

Nelson Central, Tasman

Lead a visible, people-focused team at a well-regarded public gallery
Hands-on role with real responsibility across operations and retail
Shape the visitor experience in a dynamic, community-facing environment

Lead a visible, people-focused team at a well-regarded public gallery
Hands-on role with real responsibility across operations and retail
Shape the visitor experience in a dynamic, community-facing environment

Lead front of house and retail at a busy public gallery. Suits a steady, people-focused leader who thrives in a hands-on environment.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed nineteen days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland

$39 – $41 per hour

GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed thirteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato

$101287 - $131077 p.a. + 9% Superannuation

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed twenty seven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

Expiring soon

This is a Full time job

Wellington Central, Wellington

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.

Recruited byHope Fairless-Smith

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

Perform a job search

Related searches

National Customer Service Manager

National Customer Service Manager

Contract and Customer Service Supervisor

National Customer Service Manager

Customer Services Manager

National Customer Service Manager

Customer Experience Manager

Scheduling Manager

Scheduling Manager

Scheduling Manager

Scheduling Manager

Manager - Customer Solutions

Customer Service Manager

Customer Experience Manager

Customer Operations Manager

Reservations Contact Centre Manager

Client Services Manager

Team Leader Visitor Services & Retail

Customer Service Manager

Quality and Engagement Manager

Team Leader

Contact Centre Manager

Receive new jobs for this search by email

Select a job