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This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed eleven days ago

Resolution Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$75,000-$90,000 per annum pending experience
  • Meaningful work protecting consumer rights across Aotearoa
  • Multiple permanent roles: Assessor and Senior Assessor levels
  • Hybrid flexibility + based in Auckland OR Wellington offices
  • Meaningful work protecting consumer rights across Aotearoa
  • Multiple permanent roles: Assessor and Senior Assessor levels
  • Hybrid flexibility + based in Auckland OR Wellington offices
Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment
Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment
Recruited byCharly Jones
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
11d ago
11d ago
Listed four days ago

Collections & Customer Support

at MTF Finance Mt Eden

This is a Full time job

Mount Eden, Auckland
  • Entry-level finance role with full training and support
  • Help customers with fair, practical, solution-focused outcomes
  • Supportive Mt Eden team with real career growth opportunities
  • Entry-level finance role with full training and support
  • Help customers with fair, practical, solution-focused outcomes
  • Supportive Mt Eden team with real career growth opportunities
Help customers find fair solutions while building your finance career with MTF Finance Mt Eden
Help customers find fair solutions while building your finance career with MTF Finance Mt Eden
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed seven days ago

Client Services Specialist

at Haven Advisers

This is a Full time job

Eden Terrace, Auckland
To support our growing team, we need a friendly, efficient, and dedicated Client Services Specialist like you!
To support our growing team, we need a friendly, efficient, and dedicated Client Services Specialist like you!
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
7d ago
7d ago
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eleven days ago

KYC & Client Operations Coordinator

at SNB Finance Holdings Limited

This is a Full time job

Auckland CBD, Auckland
  • Hands-on KYC onboarding experience in a regulated brokerage
  • Exposure to screening tools (e.g. Dow Jones) and risk assessment
  • Clear pathway into AML, compliance or operations roles
  • Hands-on KYC onboarding experience in a regulated brokerage
  • Exposure to screening tools (e.g. Dow Jones) and risk assessment
  • Clear pathway into AML, compliance or operations roles
Join a growing online brokerage and gain hands-on experience in KYC onboarding and client operations. Immediate start preferred.
Join a growing online brokerage and gain hands-on experience in KYC onboarding and client operations. Immediate start preferred.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
11d ago
11d ago
Listed fifteen hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed thirteen hours ago

Financial Services Analyst

at Figured

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary, health cover and 25-days leave
For the agri-banker or accountant who's been quietly thinking there has to be a better way
For the agri-banker or accountant who's been quietly thinking there has to be a better way
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
13h ago
13h ago
Listed one day ago

Financial Analyst - Trustee and Compliance Monitoring

at Guardian Trust.

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Benefits include medical, life insurance and income protection insurance
  • Professional team passionate about providing outstanding services to our clients
  • Includes 1 Volunteer Leave Day and 1 Celebration Day per annum
  • Benefits include medical, life insurance and income protection insurance
  • Professional team passionate about providing outstanding services to our clients
  • Includes 1 Volunteer Leave Day and 1 Celebration Day per annum
Seeking a strong financial analyst with a strong understanding of compliance and/or audit processes relating to financial products.
Seeking a strong financial analyst with a strong understanding of compliance and/or audit processes relating to financial products.
subClassification: Local GovernmentLocal Government
classification: Government & Defence(Government & Defence)
1d ago
1d ago
Listed five days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fifteen hours ago

Research, Data and Intelligence Analyst

at Commerce Commission

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$91,432 - $107,567 plus 3.5% KiwiSaver
  • Gather information and analyse trends to uncover consumer and market risks
  • Collaborate on strategic intelligence initiatives
  • Flexible working | Central locations | Competitive benefits
  • Gather information and analyse trends to uncover consumer and market risks
  • Collaborate on strategic intelligence initiatives
  • Flexible working | Central locations | Competitive benefits
Drive impactful insights through research and intelligence to protect NZ consumers and markets.
Drive impactful insights through research and intelligence to protect NZ consumers and markets.
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
15h ago
15h ago
Listed five days ago

Investigator (Competition)

at Commerce Commission

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$91,432 - $107,567 plus 3.5% KiwiSaver
  • Understand and apply economic principles and legislation to investigations
  • Learn how NZ industries operate and interact across the economy
  • The work is variable and interesting
  • Understand and apply economic principles and legislation to investigations
  • Learn how NZ industries operate and interact across the economy
  • The work is variable and interesting
This is your opportunity to join New Zealand's competition watchdog and contribute to investigations that matter!
This is your opportunity to join New Zealand's competition watchdog and contribute to investigations that matter!
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
5d ago
5d ago
Listed seven days ago

Student Conduct Investigator

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary range is $93,201 - $107,500
  • Full-Time 37.5 hours per week
  • A competitive salary with five weeks' annual leave
  • Flexible employment practices (including working from home and flexible hours)
  • Full-Time 37.5 hours per week
  • A competitive salary with five weeks' annual leave
  • Flexible employment practices (including working from home and flexible hours)
Join the University of Auckland as a Student Conduct Investigator to ensure a safe and equitable environment for students.
Join the University of Auckland as a Student Conduct Investigator to ensure a safe and equitable environment for students.
subClassification: Student ServicesStudent Services
classification: Education & Training(Education & Training)
7d ago
7d ago
Listed five days ago

AML Call Support Analyst and AML Analyst

at AMLHUB Limited

This is a Full time job

Newmarket, Auckland(Hybrid)
$65,000 – $80,000 per year
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed one day ago

Private Wealth Associate

at MAS

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We’re looking for a Private Wealth Associate to join our Private Wealth team, playing a key role in supporting our Private Wealth Advisers.
We’re looking for a Private Wealth Associate to join our Private Wealth team, playing a key role in supporting our Private Wealth Advisers.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
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