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This is a featured job

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed two days ago

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed fourteen hours ago

Service Desk Analyst - Wellington

at DuluxGroup

This is a Full time job

Gracefield, Wellington(Hybrid)
  • Stable hours with flexibility built into your working week, 1 day from home!
  • Variety in your day across users, devices, and technical challenges
  • Work independently while backed by a wider ANZ IT team
  • Stable hours with flexibility built into your working week, 1 day from home!
  • Variety in your day across users, devices, and technical challenges
  • Work independently while backed by a wider ANZ IT team
Hands-on ServiceDesk Analyst role in Wellington. Hybrid work, Level 1–2 support, onsite IT ownership and Microsoft 365 exposure.
Hands-on ServiceDesk Analyst role in Wellington. Hybrid work, Level 1–2 support, onsite IT ownership and Microsoft 365 exposure.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
14h ago
14h ago
Listed thirteen days ago

Customer Onboarding & Master Data Coordinator

at Zeta Group (NZ) Ltd

This is a Full time job

Auckland Airport, Auckland
$65,000 – $70,000 per year
Join a high-growth FMCG business and own critical data that drives sales, supply chain & customer success.
Join a high-growth FMCG business and own critical data that drives sales, supply chain & customer success.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed four days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed fourteen days ago

Loan Application Success Specialist

at Embeth

This is a Full time job

Hamilton Central, Waikato
$55,000 – $60,000 per year Plus upto $24k Bonus
"Ready to make a difference in a company that values you as much as its customers? Join Carpow and be part of our journey!"
"Ready to make a difference in a company that values you as much as its customers? Join Carpow and be part of our journey!"
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed twelve days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed twenty days ago

Сustomer Support Representative

at Termius Limited

This is a Full time job

Takapuna, Auckland
  • Shape the user experience
  • Own the full customer journey
  • Direct impact on product quality
  • Shape the user experience
  • Own the full customer journey
  • Direct impact on product quality
Join Termius as a Customer Support Specialist and play a key role in shaping how engineers around the world experience our product.
Join Termius as a Customer Support Specialist and play a key role in shaping how engineers around the world experience our product.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
20d ago
20d ago
Listed seven days ago

Operations Support Specialist - Auckland | Full-time

at BTG Ltd

This is a Full time job

Mount Wellington, Auckland
If you want a mid-level operations role, love variety, being busy, have responsibility, and long-term growth in a scaling tech business, apply now
If you want a mid-level operations role, love variety, being busy, have responsibility, and long-term growth in a scaling tech business, apply now
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed sixteen hours ago

MADCAP - ICT Customer Support (Night Shift)

at Jade Software Corporation Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Fluency in French, Spanish, or Portuguese (highly desirable)
  • Join a values-driven, People First organisation
  • Build skills with training and exposure to enterprise systems & technologies
  • Fluency in French, Spanish, or Portuguese (highly desirable)
  • Join a values-driven, People First organisation
  • Build skills with training and exposure to enterprise systems & technologies
Join MADCAP on a permanent night shift, providing system monitoring, service desk support & basic IT assistance while building a long-term career.
Join MADCAP on a permanent night shift, providing system monitoring, service desk support & basic IT assistance while building a long-term career.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
16h ago
16h ago
Listed eleven hours ago

Orchard Product and Systems Support

at EastPack Ltd
Immediate start

This is a Contract/Temp job

Te Puke, Bay of Plenty
  • Join a great team, based in Te Puke
  • Competitive remuneration, commensurate with skills and experience
  • Free onsite parking
  • Join a great team, based in Te Puke
  • Competitive remuneration, commensurate with skills and experience
  • Free onsite parking
Newly created 12 month fixed term customer-focused opportunity with an innovative kiwifruit industry leader
Newly created 12 month fixed term customer-focused opportunity with an innovative kiwifruit industry leader
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
11h ago
11h ago
Listed sixteen hours ago

Senior ICT Support Specialist (Fixed term)

at Far North District Council

This is a Contract/Temp job

Kaikohe, Northland(Hybrid)
$81,304 – $95,652 per year
  • Meaningful, community‑focused impact
  • Meaningful, community‑focused impact
Support FNDC with hands-on Level 2 ICT support, solving technical issues and delivering great customer service across a diverse digital environment.
Support FNDC with hands-on Level 2 ICT support, solving technical issues and delivering great customer service across a diverse digital environment.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
16h ago
16h ago
Listed twenty two days ago

Implementation and Support Specialist

at Timecloud

This is a Full time job

Orewa, Auckland
$55,000 – $75,000 per year
We are committed to growing across New Zealand and multiple international markets and leading the way in Workforce Management and HR software.
We are committed to growing across New Zealand and multiple international markets and leading the way in Workforce Management and HR software.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed one day ago

ServiceNow Administrator

at AC3 Pty Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$75,000 - $85,000 + Kiwisaver + Bonus
  • #4 Best Place to work. Hybrid flexible work (50% from home)
  • Work across multiple customers environments, SNOW instances and various modules
  • Training provided & certifications paid for. Learn & Grow!
  • #4 Best Place to work. Hybrid flexible work (50% from home)
  • Work across multiple customers environments, SNOW instances and various modules
  • Training provided & certifications paid for. Learn & Grow!
Join an expanding ServiceNow Elite partner, get trained and deliver scalable solutions & drive platform excellence across multi-client environments.
Join an expanding ServiceNow Elite partner, get trained and deliver scalable solutions & drive platform excellence across multi-client environments.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed five days ago

Service Desk Technician

at Port Otago

This is a Full time job

Auckland CBD, Auckland
7% Superannuation + Health Insurance
  • Take the next step in your IT career!
  • 7% Superannuation + full comprehensive health insurance for you & your family
  • Work alongside a supportive, driven and collaborative team
  • Take the next step in your IT career!
  • 7% Superannuation + full comprehensive health insurance for you & your family
  • Work alongside a supportive, driven and collaborative team
Keep our port running with fast, friendly tech support that keeps our people connected.
Keep our port running with fast, friendly tech support that keeps our people connected.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed five days ago

Service Desk Support - Tier 1

at NorthCloud

This is a Full time job

Whangarei Central, Northland
  • Be part of a fast-paced, dynamic team
  • Work with a wide range of technologies
  • Growth opportunities
  • Be part of a fast-paced, dynamic team
  • Work with a wide range of technologies
  • Growth opportunities
Join our Service Desk Team! Be part of a high-growth business, deliver top-notch customer service, and embrace continuous learning in ICT.
Join our Service Desk Team! Be part of a high-growth business, deliver top-notch customer service, and embrace continuous learning in ICT.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed one day ago

Product Support Specialist

at Talent Army – Winner of Medium Recruitment Agency of the Year 2025

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Join a market-leading SaaS product with a loyal customer base
  • Work closely with Product & Customer Success teams
  • AI-first environment with modern tools and workflows
  • Join a market-leading SaaS product with a loyal customer base
  • Work closely with Product & Customer Success teams
  • AI-first environment with modern tools and workflows
Resolve customer issues, build product expertise, and support a leading SaaS fintech platform in a fast-paced team.
Resolve customer issues, build product expertise, and support a leading SaaS fintech platform in a fast-paced team.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed twelve days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed eighteen days ago

Service & Operations Trainee / Graduate

at Firecrest Systems

This is a Full time job

Palmerston North Central, Manawatu
  • Clear pathway into Client Management, Sales, or Operations.
  • Hands-on exposure to cutting-edge tech and large, complex systems.
  • Flexible, hybrid work in a smart, supportive, learning-focused team.
  • Clear pathway into Client Management, Sales, or Operations.
  • Hands-on exposure to cutting-edge tech and large, complex systems.
  • Flexible, hybrid work in a smart, supportive, learning-focused team.
Kick-start your career in Service & Operations, supporting customers, learning complex systems, and building a pathway into future specialist roles.
Kick-start your career in Service & Operations, supporting customers, learning complex systems, and building a pathway into future specialist roles.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed twenty six days ago

Service Desk (ISP) - Technical Support

at Lightwire

This is a Full time job

Hamilton Central, Waikato(Hybrid)
  • Employer of Choice – rewarding and recognising high-performance.
  • Fast-paced and agile work environment with ambitious growth goals.
  • Competitive salary and benefits (development, wellbeing & flexibility).
  • Employer of Choice – rewarding and recognising high-performance.
  • Fast-paced and agile work environment with ambitious growth goals.
  • Competitive salary and benefits (development, wellbeing & flexibility).
Join a customer-focused team where solving complex problems and delivering exceptional service is what sets us apart.
Join a customer-focused team where solving complex problems and delivering exceptional service is what sets us apart.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
26d ago•Expiring
26d ago•Expiring
Listed fourteen days ago

Customer Experience Support - 9M Fixed Term Contract

at McFall Fuel

This is a Full time job

Mount Maunganui, Bay of Plenty
  • 9 month fixed term parental leave cover
  • Collaborate with dynamic, supportive teams
  • Shape processes that enhance customer care
  • 9 month fixed term parental leave cover
  • Collaborate with dynamic, supportive teams
  • Shape processes that enhance customer care
Support sales & service by managing calls, Fuelcard queries, & CRM tasks while ensuring smooth processes & delivering exceptional customer experiences
Support sales & service by managing calls, Fuelcard queries, & CRM tasks while ensuring smooth processes & delivering exceptional customer experiences
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
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