User Centred Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Customer Experience Specialist

This is a Full time job

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed one day ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed seven days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Be yourself - bring your energy, passion, and creativity to work!
Hybrid working with ocean views, office dogs, and a fun team culture
Growth Academy, internal career pathways, and leadership development

Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed eleven days ago

Movologist | Customer Service and Sales - Energy/Telco Industry

at Movinghub

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$27 – $29 per hour

High earning potential with a supportive, fun team environment.
Meaningful work helping customers set up essential home services with ease.
Join a trusted, growing brand with great coaching, development and office perks.

High earning potential with a supportive, fun team environment.
Meaningful work helping customers set up essential home services with ease.
Join a trusted, growing brand with great coaching, development and office perks.

Help customers organise electricity, broadband and home services with ease. Join a fun, supportive team and enjoy great earning potential.

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed thirteen days ago

Customer Experience Specialist

at Preno

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

High degree of independence and ownership
Flexibility to work from home and in our Christchurch office
Grow your skills with access to AI & best in class tools

High degree of independence and ownership
Flexibility to work from home and in our Christchurch office
Grow your skills with access to AI & best in class tools

Own support at one of NZ's most loved hospitality tech companies. Real scope to shape the experience for our hoteliers within a close knit team.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed twenty eight days ago

Energy Specialist / Customer Operations Specialist

at Octopus Energy

This is a Full time job

Wellington Central, Wellington

$57,000 per year starting salary

Every day, you’ll be working with passionate, like-minded people to help accelerate the world's transition to a greener, fairer energy system.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

28d ago•Expiring

Listed nine days ago

Customer Experience Lead

at nib health funds limited

This is a Full time job

Auckland(Hybrid)

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Strong CX with a mix of project coordination and marketing execution experience
Strong stakeholder engagement skills
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Suited to a proactive marketing CX professional who delivers end-to-end projects and impactful initiatives that drive brand growth + business outcomes

subClassification: OtherOther

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed twenty days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland

$70,000 – $80,000 per year + Benefits

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Join an AI scale-up that is building a category-defining product
Rare generalist role spanning customer support, AI workflows, and success
High ownership from day one, in a small, fast-moving team

Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

20d ago

Listed one day ago

Digital Enablement Lead

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)

Annual Salary | Growth + Modern Tools

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Flexible working: Work from home two days a week.
Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
Laptop, car parking, additional KiwiSaver contributions, retail discounts

Kick start your career with Pulse Energy

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed seven days ago

Customer Success Executive

at Renti Limited

This is a Full time job

Ponsonby, Auckland

Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed six days ago

Customer Engagement & Loyalty Operations Executive

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)

Free parking,subsidised meals,supermarket discount

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Help to drive customer loyalty, customer engagement programmes, solve issues & power seamless retail experiences with one of NZ’s most trusted brands

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

6d ago

Listed eighteen days ago

Member Support Centre Consultant

at MAS

This is a Full time job

Wellington Central, Wellington

Looking for a role where you can make a real impact, grow your skills, and be part of a supportive, values-driven team?

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed four days ago

UX/UI Designer

at Potentia

This is a Contract/Temp job

Auckland

NZD 90000 - 120000 per annum

8 Month Fixed Term Contract, Full-Time
3+ years in UX/UI Design
User-centred design experience

8 Month Fixed Term Contract, Full-Time
3+ years in UX/UI Design
User-centred design experience

Seeking a talented UX/UI Designer to join a telecommunications organisation. Strong user-centred design, prototyping, and Figma skills essential.

subClassification: Web & Interaction DesignWeb & Interaction Design

classification: Design & Architecture(Design & Architecture)

4d ago

Listed fifteen days ago

Desktop Support Engineer

at Cognizant New Zealand Limited

This is a Full time job

Auckland CBD, Auckland

Hybrid and flexible working environment
Opportunity for career development
Join at an exciting time of growth and change

Hybrid and flexible working environment
Opportunity for career development
Join at an exciting time of growth and change

At Cognizant, your IT skills keep a global workforce moving. Step into a high-visibility onsite role where your expertise truly makes an impact.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

15d ago

Listed two days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Up to $120k + super + 10 days paid training (AUD)

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.

subClassification: Web Development & ProductionWeb Development & Production

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed three days ago

Technical Specialist - End User Compute

at SkyCity

This is a Full time job

Auckland CBD, Auckland

Medical insurance, cafe, discounted carparking ++

Provide Level 3 technical support across the EUC (End User Computing)
5+ years experience in ICT including managing macOS in an enterprise environment
Auckland Central

Provide Level 3 technical support across the EUC (End User Computing)
5+ years experience in ICT including managing macOS in an enterprise environment
Auckland Central

Own and support our EUC platforms including Intune and macOS.

subClassification: Help Desk & IT SupportHelp Desk & IT Support

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed six days ago

Customer Engagement Insights & Audience Manager

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland(Hybrid)

Free parking,subsidised meals,supermarket discount

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Competitive salary plus generous benefits
Flexible working - work from home options
Future growth opportunities within a large and continuing evolving company

Lead data-driven CX—shape customer strategy, build audiences, and turn insights into personalised experiences for millions of Kiwi customers

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

6d ago

Listed one day ago

Team Leader Customer Services and Engagement: H2O Xtream Aquatic Centre

at Upper Hutt City Council

This is a Full time job

Upper Hutt, Wellington

Professional development opportunities
Flexible Hours
Health and wellness benefits

Professional development opportunities
Flexible Hours
Health and wellness benefits

We are looking for a leader with experience in customer service management, strong communication skills and proven public relations expertise.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed nine days ago

Go-to-market generalist

at Contented

This is a Full time job

Christchurch Central, Canterbury

$80,000 – $120,000 per year

We need a force multiplier. Someone who can ship. Someone who can take an idea and turn it into an ad, a beautiful landing page, a short-form video.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

9d ago

Listed fourteen days ago

Contact Centre Representative

at FUJIFILM Business Innovation New Zealand Limited

This is a Full time job

Mount Eden, Auckland(Hybrid)

Permanent, full-time position
Excellent staff benefits
Internationally renowned and industry leading company

Permanent, full-time position
Excellent staff benefits
Internationally renowned and industry leading company

This role will ensure that Customers and Technicians who call receive prompt, effective, and friendly telephone support and resolution.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed seven days ago

Charge Point Operator

at Landis & Gyr Pty Ltd

This is a Full time job

Wellington Central, Wellington

Competitive salary + super
Permanent full-time | Monday to Friday
Join a team dedicated to innovation, sustainability, and a cleaner future!

Competitive salary + super
Permanent full-time | Monday to Friday
Join a team dedicated to innovation, sustainability, and a cleaner future!

Do you have experience in technical support, helpdesk, or call centre environments and want to apply it to clean technology? Apply Now!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed sixteen days ago

Consultant

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Own the solution, not just the spec
Complex builds, enterprise trust, AI-native delivery
Product thinking in a consulting context

Own the solution, not just the spec
Complex builds, enterprise trust, AI-native delivery
Product thinking in a consulting context

Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.

subClassification: ConsultantsConsultants

classification: Information & Communication Technology(Information & Communication Technology)

16d ago

Listed six days ago

UX Designer - 6 Month Contract

at Webjet Group NZ

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

6-month contract starting ASAP
Exciting strategic projects across two established global travel brands
Hybrid, fun and flexible working environment with great employee benefits

6-month contract starting ASAP
Exciting strategic projects across two established global travel brands
Hybrid, fun and flexible working environment with great employee benefits

This is an exciting contract opportunity at Webjet Group NZ for you to step into a design role shaping meaningful CX and product innovation.

subClassification: Web & Interaction DesignWeb & Interaction Design

classification: Design & Architecture(Design & Architecture)

6d ago

Listed two days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Christchurch Central, Canterbury(Hybrid)

Up to $120k + super + 10 days paid training (AUD)

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.

subClassification: Web Development & ProductionWeb Development & Production

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed fourteen days ago

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington

$80,000 – $100,000 per year + Quarterly Bonus

Immediate Start
Work Life Balance
Exciting opportunity to join a growing business

Immediate Start
Work Life Balance
Exciting opportunity to join a growing business

Lead high-performing NZ Contact Centre team at 4Mile with career growth, bonuses, and a supportive culture.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed four days ago

Senior Digital Designer (UX & UI)

at Farmers Trading Company

This is a Full time job

East Tamaki, Auckland

Permanent, Full-time position
Career and growth progression
Enjoy generous staff discount across the whole James Pascoe Group

Permanent, Full-time position
Career and growth progression
Enjoy generous staff discount across the whole James Pascoe Group

Senior Digital Designer (UX & UI) Farmers is one of New Zealand’s

subClassification: Web & Interaction DesignWeb & Interaction Design

classification: Design & Architecture(Design & Architecture)

4d ago

Listed two days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Join us and shape the future of customer experience at one of New Zealand's most iconic brands.

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

2d ago

Listed two days ago