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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty days ago

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed fourteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed four days ago

Customer Service Representative - Kaihāpai Moni Oranga - Hamilton

at Ministry of Social Development

This is a Full time job

Hamilton Central, Waikato
$61,466 - $73,903
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
  • Multiple permanent, full-time roles available (37.55 hours per week)
  • Two start dates available, 20 July or 31 August
  • Starting salary $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Hamilton Central, Waikato
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed fourteen days ago

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twenty five days ago

National Customer Service Manager

at PGG Wrightson Seeds
Expiring soon

This is a Full time job

Lincoln, Canterbury
$120,000 – $140,000 per year
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed six days ago

Membership Manager (customer service)

at New Zealand Deerstalkers Association Inc

This is a Full time job

Wellington Central, Wellington
$70,000 – $75,000 per year
Join a growing organisation with a great collaborative crew, mission, and work environment.
Join a growing organisation with a great collaborative crew, mission, and work environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fourteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato
$101287 - $131077 p.a. + 9% Superannuation
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed thirteen days ago

Customer Service and Stakeholder Rep

at Waikato Regional Council
Expiring soon

This is a Full time job

Hamilton Central, Waikato
$58,000 – $65,000 per year
  • Make a community impact connecting people to region’s public transport network!
  • Generous leave entitlements, L&D opportunities & a great social club.
  • Permanent + full-time role.
  • Make a community impact connecting people to region’s public transport network!
  • Generous leave entitlements, L&D opportunities & a great social club.
  • Permanent + full-time role.
Customer‑focused & Admin professional wanted to be the welcoming face of public transport, helping customers with Bee Card, BUSIT, Te Huia & Flex.
Customer‑focused & Admin professional wanted to be the welcoming face of public transport, helping customers with Bee Card, BUSIT, Te Huia & Flex.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty six days ago

Customer Service Manager

at New World
Expiring soon

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty days ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Work with a great team!
  • Central Location
  • Training and career development
  • Work with a great team!
  • Central Location
  • Training and career development
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty five days ago

Customer Service Supervisor

at Karcher Pty Ltd
Expiring soon

This is a Full time job

East Tamaki, Auckland
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
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