Senior Resolution Coordinator Full Time Jobs in All New Zealand, Job Vacancies - Apr 2026

This is a featured job

Assistant Ombudsman, Investigations

This is a Full time job

Lead and transform our newly established Investigations Group
Build a culture where kaimahi are empowered, heard & able to do their best work
Bring your investigation expertise where independence and fairness are paramount

Lead and transform our newly established Investigations Group
Build a culture where kaimahi are empowered, heard & able to do their best work
Bring your investigation expertise where independence and fairness are paramount

This senior leadership role has been established to support our dedicated Investigations team, providing empowerment to kaimahi to do their best work

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

Featured

This is a featured job

Resident Coordinator - Student Accommodation

at The University of Auckland

This is a Full time job

Grafton, Auckland

$62,000 – $72,000 per year

A wonderful place to grow your skills and explore opportunities as you develop
Work in a social environment with diversity of tasks and activities
Lead RAs with pastoral care in mind and be an event organisation pro

A wonderful place to grow your skills and explore opportunities as you develop
Work in a social environment with diversity of tasks and activities
Lead RAs with pastoral care in mind and be an event organisation pro

Join the University of Auckland as a Resident Coordinator, focusing on student welfare and operational management of our Accommodation Halls

subClassification: Student ServicesStudent Services

classification: Education & Training(Education & Training)

Featured

Listed two days ago

Senior Information Coordinator - Wellington

at Ministry of Social Development

Be an early applicant

This is a Full time job

Wellington Central, Wellington

$90,743 - $109,980

Excellent career progression opportunities
Join a collaborative workplace culture with a strong client focus
Bring your ability to understand client needs and concerns

Excellent career progression opportunities
Join a collaborative workplace culture with a strong client focus
Bring your ability to understand client needs and concerns

Read, review, and release claimants' personal information to them, ensuring you help deliver the best possible outcomes for claimants.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed four days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)

Competitive salary + free insurances + wellbeing grant + high street discounts
Work/life balance - Flexible start/end times + work from home
New offices alongside The Domain, subsidised public transport + car parking

Competitive salary + free insurances + wellbeing grant + high street discounts
Work/life balance - Flexible start/end times + work from home
New offices alongside The Domain, subsidised public transport + car parking

Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed eighteen days ago

Resolution Manager

at SPORT INTEGRITY COMMISSION TE KAHU RAUNUI

This is a Full time job

Ellerslie, Auckland(Hybrid)

Make a real community impact
Work with Māori and Pacific communities in a culturally responsive way
Advance your career in leadership and mediation

Make a real community impact
Work with Māori and Pacific communities in a culturally responsive way
Advance your career in leadership and mediation

Support the promotion of integrity, safety, and fairness in sport and recreation by managing and resolving complaints and disputes.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

18d ago

Listed seventeen days ago

Assistant Ombudsman, Investigations

at Office of the Ombudsman

This is a Full time job

Wellington Central, Wellington(Hybrid)

Lead and transform our newly established Investigations Group
Build a culture where kaimahi are empowered, heard & able to do their best work
Bring your investigation expertise where independence and fairness are paramount

Lead and transform our newly established Investigations Group
Build a culture where kaimahi are empowered, heard & able to do their best work
Bring your investigation expertise where independence and fairness are paramount

This senior leadership role has been established to support our dedicated Investigations team, providing empowerment to kaimahi to do their best work

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

17d ago

Listed nine days ago

Resident Coordinator - Student Accommodation

at The University of Auckland

This is a Full time job

Grafton, Auckland

$62,000 – $72,000 per year

A wonderful place to grow your skills and explore opportunities as you develop
Work in a social environment with diversity of tasks and activities
Lead RAs with pastoral care in mind and be an event organisation pro

A wonderful place to grow your skills and explore opportunities as you develop
Work in a social environment with diversity of tasks and activities
Lead RAs with pastoral care in mind and be an event organisation pro

Join the University of Auckland as a Resident Coordinator, focusing on student welfare and operational management of our Accommodation Halls

subClassification: Student ServicesStudent Services

classification: Education & Training(Education & Training)

9d ago

Listed four days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland

Competitive salary and great benefits!

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed thirteen days ago

Migration Coordinator

at Absolute Immigration

This is a Full time job

Takapuna, Auckland(Hybrid)

Supportive, people-first team with genuine career development
End-to-end case exposure across a variety of visa types
Hybrid working model

Supportive, people-first team with genuine career development
End-to-end case exposure across a variety of visa types
Hybrid working model

e part of a dynamic NZ team managing visa cases, driving outcomes, and delivering exceptional service.

subClassification: Generalists - In-houseGeneralists - In-house

classification: Legal(Legal)

13d ago

Listed nineteen days ago

Case Compliance Coordinator - Fixed term 12 months

at Real Estate Authority

This is a Full time job

Wellington Central, Wellington

Gain experience working in a modern regulatory environment
Join a welcoming, super friendly and collaborative team
Support consumer protection in real estate

Gain experience working in a modern regulatory environment
Join a welcoming, super friendly and collaborative team
Support consumer protection in real estate

Coordinate the process of complaints against real estate professionals in a supportive team committed to making a difference for New Zealand.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

19d ago

Listed nine days ago

ICRA Case Manager

at The People Place

This is a Full time job

Auckland

Base salary + full training + supportive team

Accelerate your career with targeted training and coaching
Manage your caseload with confidence. Guide people through difficult situations
Modern offices overlooking Takapuna beach - great cafes and coffee

Accelerate your career with targeted training and coaching
Manage your caseload with confidence. Guide people through difficult situations
Modern offices overlooking Takapuna beach - great cafes and coffee

Take responsibility. Provide valuable coordination and support as a Case Manager. Full training provided.

subClassification: ClaimsClaims

classification: Insurance & Superannuation(Insurance & Superannuation)

9d ago

Listed more than thirty days ago

Safeguarding Coordinator

at The Personal Advocacy and Safeguarding Adults Trust

Expiring soon

This is a Full time job

Wellington Central, Wellington(Remote)

$33 – $38 per hour

Te Aorerekura Family Violence Entry to Expert Capability Aligned Training
Remote work from home position
Be a part of a national team

Te Aorerekura Family Violence Entry to Expert Capability Aligned Training
Remote work from home position
Be a part of a national team

Opportunity to work remotely, coordinating multi-agency responses to safeguard adults at risk.

subClassification: Aged & Disability SupportAged & Disability Support

classification: Community Services & Development(Community Services & Development)

30d+ ago

Listed twenty three days ago

Case Coordinator

at Aon New Zealand

Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Coordinate ACC injury claims and rehab pathways
Hybrid role: office and work-from-home flexibility
Manage admin tasks and documentation with accuracy

Coordinate ACC injury claims and rehab pathways
Hybrid role: office and work-from-home flexibility
Manage admin tasks and documentation with accuracy

Support ACC claimants through early contact, admin and rehab coordination in a busy, client-focused case coordination role.

subClassification: Client & Sales AdministrationClient & Sales Administration

classification: Administration & Office Support(Administration & Office Support)

23d ago

Listed twenty four days ago

Advisor - Professional Standards

at Madison Recruitment Limited

Expiring soon

This is a Full time job

Wellington Central, Wellington(Hybrid)

Hybrid working options available
Supportive, high-performing team environment
Competitive salary package

Hybrid working options available
Supportive, high-performing team environment
Competitive salary package

Join this high‑stakes regulatory team in leading complex cases, influencing standards, and delivering outcomes that safeguard public trust

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

24d ago

Listed three days ago

First Contact Officer (Pou Whakapāranga Tuatahi)

at Utilities Disputes Ltd

This is a Full time job

Wellington Central, Wellington(Hybrid)

$55,000 – $65,000 per year

Great culture
Central location
Opportunity for development

Great culture
Central location
Opportunity for development

Become a First Contact Officer (Pou Whakapāranga Tuatahi) at UDL. Join a purpose-driven organisation making a real difference.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed two days ago

Information Coordinator - Wellington

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington

$69,519 - $84,041

Join a a supportive and inclusive working environment where you can thrive
Help to ensure we deliver the best possible outcomes for claimants
Bring your ability to demonstrate empathy and understand client needs

Join a a supportive and inclusive working environment where you can thrive
Help to ensure we deliver the best possible outcomes for claimants
Bring your ability to demonstrate empathy and understand client needs

Join the team and assist claimants who have raised allegations or concerns of abuse or neglect while in State care, and take steps to put this right.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed nine days ago

Food Coordinator/Analyst

at Ministry for Primary Industries

This is a Full time job

Wellington Central, Wellington

$67,658 - $78,771 based on skills and experience

Be first contact for food safety complaints, incidents and recalls
Support investigations, compliance actions and food recall communications
Coordinate records and responses to food safety incidents and emergencies

Be first contact for food safety complaints, incidents and recalls
Support investigations, compliance actions and food recall communications
Coordinate records and responses to food safety incidents and emergencies

Coordinate and analyse food safety incidents, complaints, recalls, supporting compliance responses to keep Aotearoa's food safe.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

9d ago

Listed two days ago

Customer Information & Escalations Coordinator

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Help us to protect resources and achieve resolution for customers
A rewarding role offering variety, challenge, and pathways for growth
Petone based with hybrid working

Help us to protect resources and achieve resolution for customers
A rewarding role offering variety, challenge, and pathways for growth
Petone based with hybrid working

If you're passionate about achieving results and being a 'go-getter 'for the customer – this could be the job for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed five days ago

Kaiāwhina, Programme and Administration Officer

at Office of the Ombudsman

This is a Full time job

Wellington Central, Wellington(Hybrid)

Working in our Rōpū Māori Hononga Hapori
Support the successful delivery of the team and work programme
Permanent position based in our Wellington office

Working in our Rōpū Māori Hononga Hapori
Support the successful delivery of the team and work programme
Permanent position based in our Wellington office

Permanent position supporting the Rōpū Māori Hononga Hapori (Māori and Community Engagement Team)

subClassification: Administrative AssistantsAdministrative Assistants

classification: Administration & Office Support(Administration & Office Support)

5d ago

Listed nine days ago

Resolution Specialist

at The People Place

This is a Full time job

Auckland

Competitive salary + training | 37.5 hrs/week

Use your legal expertise to review. Deliver decisions that matter to real people
Accelerate your career with targeted training and performance coaching
Modern offices overlooking Takapuna beach - great cafes and coffee

Use your legal expertise to review. Deliver decisions that matter to real people
Accelerate your career with targeted training and performance coaching
Modern offices overlooking Takapuna beach - great cafes and coffee

Join our collaborative team as an ACC Reviewer. Build expert knowledge. Accelerate your career. Work with experienced professionals.

subClassification: Generalists - In-houseGeneralists - In-house

classification: Legal(Legal)

9d ago

Listed three days ago

Team Leader Information Coordination - Historic Claims

at Ministry of Social Development

This is a Full time job

Ellerslie, Auckland

$122,381 - $152,296

Lead and motivate people through change
Deliver the best possible outcomes for claimants
Bring your sound judgement and political awareness!

Lead and motivate people through change
Deliver the best possible outcomes for claimants
Bring your sound judgement and political awareness!

Leading a team in supporting claimants throughout the claims process, working with claimants to help them understand their past experiences in care.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

3d ago

Listed two days ago

Claims Specialist - Professional Schemes

at Aon New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)

Manage end-to-end PI and liability claims for professional members
Advocate for clients on complex claims, negotiating favourable outcomes
Support brokers and colleagues, ensuring strong client relationships

Manage end-to-end PI and liability claims for professional members
Advocate for clients on complex claims, negotiating favourable outcomes
Support brokers and colleagues, ensuring strong client relationships

Claims Specialist in Professional Risks team at Aon, shaping better decisions and managing claims to protect and support clients’ professional risk

subClassification: ClaimsClaims

classification: Insurance & Superannuation(Insurance & Superannuation)

2d ago

Listed one day ago

Senior Regulatory Advisor

at Forte Recruitment Ltd

Be an early applicant

This is a Full time job

Wellington Central, Wellington(Hybrid)

$105,000 -$125,000

Full time permanent job opportunity
Competitive salary + generous benefits package
Wellington CBD location

Full time permanent job opportunity
Competitive salary + generous benefits package
Wellington CBD location

Seeking an experienced regulatory professional. Strong background in Investigations, Complaints & Dispute resolution.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

1d ago

Listed five days ago

Senior Advisor - Redress

at Oranga Tamariki - Ministry for Children

This is a Full time job

Wellington Central, Wellington

Starting salary between $106,416 and $117,782

Assess and respond to claims relating to children and young people
Provide a timely, kind and caring response which supports a journey of healing
Fixed term or secondment until 30 June 2027

Assess and respond to claims relating to children and young people
Provide a timely, kind and caring response which supports a journey of healing
Fixed term or secondment until 30 June 2027

Exciting Senior Advisor role assessing and responding to claims in a timely, kind and caring manner which supports a journey of healing for claimants.

subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services

classification: Community Services & Development(Community Services & Development)

5d ago

Listed five days ago

Supporter Care Coordinator

at Amnesty International

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$65,000 – $67,000 per year

If you believe that how an organisation treats its supporters says everything about its values, this role is for you.

subClassification: FundraisingFundraising

classification: Community Services & Development(Community Services & Development)

5d ago

Listed three days ago

Strategic Portfolio Office Coordinator

at Heartland Bank

This is a Full time job

Auckland CBD, Auckland

Fast paced environment
Great team
Newmarket location

Fast paced environment
Great team
Newmarket location

The Strategic Portfolio Office Coordinator supports the coordination, governance, and reporting of Heartland’s strategic portfolio.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Banking & Financial Services(Banking & Financial Services)

3d ago

Listed four days ago

Administrative Services Coordinator

at UP Education Limited

This is a Full time job

Auckland CBD, Auckland

Support student data, compliance & reporting in a dynamic college
Work with teams to enhance student experience and operations
Rewarding environment that empowers international students

Support student data, compliance & reporting in a dynamic college
Work with teams to enhance student experience and operations
Rewarding environment that empowers international students

Support efficient business processes across student data management, regulatory compliance, system management, reporting, timetabling, and other ad

subClassification: Student ServicesStudent Services

classification: Education & Training(Education & Training)

4d ago

Listed six days ago

Business Support Coordinator - National Security Policy

at Department of the Prime Minister and Cabinet

This is a Full time job

Wellington Central, Wellington

$70,000 - $90,000

Opportunity to work in a fast-paced and dynamic environment
Contribute to outcomes that matter
Work with smart and motivated people in an environment that values collaboration

Opportunity to work in a fast-paced and dynamic environment
Contribute to outcomes that matter
Work with smart and motivated people in an environment that values collaboration

Business Support Coordinator - National Security Policy Wellington-based

subClassification: Office ManagementOffice Management

classification: Administration & Office Support(Administration & Office Support)

6d ago

Listed twelve days ago