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This is a featured job

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed one day ago

Customer Care Operations Lead

at The Warehouse Group

This is a Full time job

Northcote, Auckland
  • Awesome Northshore location
  • Work with a supportive team
  • Free carparking and gym onsite
Join us as our Customer Care Operations Lead and drive operational excellence, workforce planning, reporting, and continuous improvement!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed thirteen days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed two days ago

Team Leader - National Data Collection | Kaihautū Tira - Kohinga Raraunga

at Stats NZ

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$84,027 - $98,855 + Kiwi Saver
Lead high-performing data collection teams at Stats NZ, driving service delivery, quality outcomes, coaching and stakeholder engagement
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed seventeen hours ago

Sales and Service Team Leader - Pet Insurance

at PD Insurance New Zealand

This is a Full time job

Takapuna, Auckland
  • Help us protect paws as the front line of an exciting and recognisable brand!
  • Lead our 8-person Sales and Service team and have autonomy to run it your way
  • Genuine customer focused brand with real passion to improve the lives of NZ pets
Got a knack for bringing out the best in people, and a soft spot for making sure customers (and their pets) are looked after?
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed four days ago

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed sixteen days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed two days ago

Customer Service Delivery Team Leader

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Full time job

Mount Wellington, Auckland(Hybrid)
  • Competitive remuneration + Additional leave options + Health cover plan
  • WFH - minimum 4 days in office
  • Development opportunities + Values-driven culture
Ready to lead a team, learn a new industry, and make a real impact? This is more than a Team Leader role - A chance to grow your leadership career.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed ten days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed nine days ago

Registration Advisor

at Engineering New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)
$73,000 - $78,000 (per annum)
  • Support engineers to achieve trusted professional recognition
  • Join a purpose-driven, values-led organisation
  • Wellington-based | Flexible and inclusive workplace
Play a key role in helping engineers across Aotearoa gain professional recognition & advance their careers through a fair, trusted assessment process.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago•Expiring
Listed fourteen days ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed seven days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed one day ago

Shift Lead - 111/AMS

at Spark New Zealand Trading Limited

This is a Full time job

Boulcott, Wellington
  • Be a visible and approachable source of support throughout the shift.
  • Make confident decisions and resolve issues in a fast-paced environment.
  • Work a rotating roster across morning, afternoon and night shifts.
Provide hands-on operational and people support to help our 24/7 emergency contact centre run smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed three days ago

Customer Care Lead

at Hays | Office Support

This is a Full time job

Christchurch, Canterbury
90,000-130,000
  • Competitve Salary
  • Leadership Opportunities
  • NZ Owned and Operated
Multiple leadership opportunities in Customer Care
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed three days ago

Service Excellence Executive

at Lion New Zealand

This is a Full time job

East Tamaki, Auckland
  • Build your career with iconic brands like Steinlager, Speight’s & Hyoketsu
  • Join a supportive team passionate about delivering exceptional service
  • Enjoy an on-target bonus, product perks and great employee benefits
Join LION’s Service Excellence team and deliver great experiences for our customers every day
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed seventeen hours ago

Survivor Support Specialist

at Department of Internal Affairs
Be an early applicant

This is a Contract/Temp job

Wellington
$92,425 - $102,694
  • Make a meaningful difference by supporting survivors on their healing journey
  • Deliver trauma-informed, survivor-centred support in a compassionate team
  • Fixed term opportunity to June 2028
Supporting survivors with compassion, helping access records, navigate services and share their experiences in a safe, trauma-informed environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed eleven days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty seven days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed twenty four days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed six days ago

Senior Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
Competitive base salary + bonus
  • Build the customer service team from scratch, shape the culture, and lead the sh
  • Monthly performance bonus tied to your team's results, recognised and rewarded r
  • People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed eight days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed three days ago

Team Manager, Centralised Services

at Ministry of Justice

This is a Full time job

Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed seven days ago

Collections Associate

at ACC New Zealand

This is a Full time job

Thorndon, Wellington(Hybrid)
$61,766 - $82,355 + 9% superannuation
  • Support fair, effective debt recovery by managing levy and claimant debt
  • Join a trusted organisation helping New Zealanders recover, thrive and stay safe
  • Grow your career with development opportunities
Support New Zealanders by managing overdue ACC debt while delivering positive customer outcomes in a high-performing collections team
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed three days ago

Pipeline Safety Coordinator

at Firstgas, Rockgas & Firstlight Network

This is a Part time job

Bell Block, Taranaki(Hybrid)
  • Great benefits to support you and your whānau
  • Supportive team environment
  • Training and development support to grow your career
We’re looking for a talented Pipeline Safety Coordinator to help us keep the good energy flowing as part of our Land and Planning team in Bell Block.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed eight days ago

Call Centre & Operations Manager

at Graham Consulting

This is a Full time job

Christchurch, Canterbury
Competitive salary
  • Lead Leaders and a customer-facing teams
  • Senior operational leadership role across New Zealand and Australia
  • Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed eighteen days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed nine days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed fifteen days ago

Senior Customer Service

at KINGS RECRUITMENT LTD

This is a Full time job

Silverdale, Auckland
$70K - $75K & career growth & benefits
  • Silverdale. NZ Service industry leader with down to earth friendly team
  • 3-5+ years of Customer Service/ Call Center experience & looking for next step?
  • Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed five days ago

Senior Client Services Executive

at CMC Markets
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Provide excellent customer support via phone, email and live web chat.
  • Upskill through high-quality training
  • Enjoy extra leave, wellbeing perks, $0 staff trading, and a supportive team.
Grow your career as a Senior Client Services Executive, building on your experience with a global leader and unlocking opportunities to progress.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed more than thirty days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed three days ago

Site Operations Coordinator

at H J Asmuss & Co Ltd

This is a Full time job

Hamilton Central, Waikato
  • Competitive salary
  • Supportive leadership that values safety and teamwork
  • Awesome benefits
Fantastic opportunity for a motivated and capable individual to join our Waikato team at our Hamilton Site.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
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