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This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eight days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty two days ago

Customer Service Team Leader

at Auckland One Rail

This is a Full time job

Auckland CBD, Auckland
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed nine days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed two days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed three days ago

Operations Advisor - Auckland

at Department of Corrections

This is a Full time job

Auckland CBD, Auckland
$69,205 - $81,098
  • Bring your experience in phone & email communications into this fast-paced role!
  • Roles based in our Auckland contact centre
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role!
  • Roles based in our Auckland contact centre
  • 24/7 shift work - receive fully paid training & support
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed one day ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fourteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one day ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eighteen days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed ten days ago

Senior Customer Connections Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twenty four days ago

Customer Support Team Leader

at Husqvarna New Zealand Ltd
Expiring soon

This is a Full time job

Mangere, Auckland
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed three days ago

Telesales Representative

at Healthcare By Douglas

This is a Full time job

Henderson, Auckland
Market competitive package + great benefits
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty eight days ago

Digital Harms Resolution Officer - Full time 40 hrs p.w.

at Netsafe
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Talk to any of our team members, they'll tell you that they love their job. And they love working for Netsafe.
Talk to any of our team members, they'll tell you that they love their job. And they love working for Netsafe.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed twenty two days ago

Administrator

at Bluecurrent

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary + Great range of benefits
  • Hybrid working options + Great range of benefits
  • Supportive + Collaborative + Innovative working environment
  • Ongoing Training + Career development opportunities
  • Hybrid working options + Great range of benefits
  • Supportive + Collaborative + Innovative working environment
  • Ongoing Training + Career development opportunities
Join our collaborative and supportive team + Be a key point of contact for customers and help resolve queries.
Join our collaborative and supportive team + Be a key point of contact for customers and help resolve queries.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed eight days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty one days ago

Global Service & Support Lead

at ZeroJet

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed four days ago

Customer Service / Order Processing Technician

at Baxter Healthcare Pty Ltd

This is a Full time job

Penrose, Auckland
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
Excellent opportunity for you to work with an organisation that strives for excellence.
Excellent opportunity for you to work with an organisation that strives for excellence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed ten days ago

Internal Sales Representative

at James Hardie

This is a Full time job

Penrose, Auckland
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
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